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Exit Zen
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English Template: AdminACLEdit
Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
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English Template: AdminACLEdit
Check the official %sdocumentation%s.
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English Template: AdminACLNew
Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.
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English Template: AdminAppointmentCalendarManage
Filter for Calendars
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English Template: AdminAppointmentCalendarManage
Depending on the group field, the system will allow users the access to the calendar according to their permission level.
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English Template: AdminAppointmentCalendarManage
Read only: users can see and export all appointments in the calendar.
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English Template: AdminAppointmentCalendarManage
Move into: users can modify appointments in the calendar, but without changing the calendar selection.
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English Template: AdminAppointmentCalendarManage
Create: users can create and delete appointments in the calendar.
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English Template: AdminAppointmentCalendarManage
Read/write: users can manage the calendar itself.
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English Template: AdminAppointmentCalendarManage
Ticket Appointments
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English Template: AdminAppointmentCalendarManage
Use options below to narrow down for which tickets appointments will be automatically created.
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English Template: AdminAppointmentCalendarManage
Define rules for creating automatic appointments in this calendar based on ticket data.
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English Template: AdminAppointmentImport
Uploaded file must be in valid iCal format (.ics).
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English Template: AdminAppointmentImport
If desired Calendar is not listed here, please make sure that you have at least 'create' permissions.
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English Template: AdminAppointmentImport
All existing appointments in the calendar with same UniqueID will be overwritten.
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English Template: AdminAppointmentNotificationEvent
Appointment Notification Management
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English Template: AdminAppointmentNotificationEvent
Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.
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English Template: AdminAppointmentNotificationEvent
This message will be shown on the agent preferences screen as a tooltip for this notification.
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English Template: AdminAppointmentNotificationEvent
Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.
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English Template: AdminAppointmentNotificationEvent
Send to all group members (agents only)
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