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196
English Template: AdminAutoResponse
To get the first 20 character of the subject.
41/450 · 45
197
English Template: AdminAutoResponse
To get the first 5 lines of the email.
38/380 · 38
288
English Template: AdminCustomerCompany
Wildcards like '*' are allowed.
34/310 · 31
478
English Template: AdminGenericAgent
Currently this generic agent job will not run automatically.
62/600 · 60
517
English Template: AdminGenericAgent
No change time settings.
26/240 · 24
521
English Template: AdminGenericAgent
No last close time settings.
28/280 · 28
525
English Template: AdminGenericAgent
No close time settings.
28/230 · 23
529
English Template: AdminGenericAgent
No pending time settings.
31/250 · 25
533
English Template: AdminGenericAgent
No escalation time settings.
29/280 · 28
568
English Template: AdminGenericAgent
This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.
64/860 · 86
964
English Template: AdminNotificationEvent
Notifications are sent to an agent or a customer.
48/490 · 49
965
English Template: AdminNotificationEvent
To get the first 20 character of the subject (of the latest agent article).
74/750 · 75
966
English Template: AdminNotificationEvent
To get the first 5 lines of the body (of the latest agent article).
69/670 · 67
967
English Template: AdminNotificationEvent
To get the first 20 character of the subject (of the latest customer article).
75/780 · 78
968
English Template: AdminNotificationEvent
To get the first 5 lines of the body (of the latest customer article).
70/700 · 70
1037
English Template: AdminPGP
In this way you can directly edit the keyring configured in SysConfig.
74/700 · 70
1104
English Template: AdminPerformanceLog
Just use this feature if you want to log each request.
54/540 · 54
1212
English Template: AdminProcessManagementProcessAccordion
Filter Activities...
13/200 · 20
1214
English Template: AdminProcessManagementProcessAccordion
Filter Activity Dialogs...
20/260 · 26
1216
English Template: AdminProcessManagementProcessAccordion
Filter Transitions...
18/210 · 21