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Translation

English Template: AdminQueue
The signature for email answers.
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English Chinese (Traditional) Actions
0 = no escalation 0 = 不升級
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated. 如果在此所定義的時間之前，服務人員沒有對新工單添加任何信件(無論是郵件-外部或電話)，該工單將升級.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated. 如果有新的信件，例如用戶通過門戶或郵件發送跟進信件，則對升級更新時間進行復位. 如果在此所定義的時間之前，服務人員沒有對新工單添加任何信件，無論是郵件-外部或電話，該工單將升級.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated. 如果在此所定義的時間之前，工單未被關閉，該工單將升級.
Follow up Option 跟進選項
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket. 如果用戶在工單關閉後發送跟進信件，您是允許、拒絕、還是創建新工單?
Ticket lock after a follow up 跟進後自動鎖定工單
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner. 如果用戶在工單關閉後發送跟進信件，則將該工單鎖定給以前的所有者.
System address 系統郵件地址
Will be the sender address of this queue for email answers. 回復郵件的發送地址
Default sign key 默認回復簽名
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation 回復抬頭
The salutation for email answers. 回復郵件中的抬頭
Signature 回復簽名
The signature for email answers. 回復郵件中的簽名
This queue is used in the following config settings:
Manage Queue-Auto Response Relations 管理隊列的自動回復
Change Auto Response Relations for Queue 設置隊列的自動回復
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues
Auto Responses 自動回復
Manage Template-Queue Relations 管理模板與隊列的對應關系
Filter for Templates 過濾模板
Filter for templates
Templates 模板
System Registration Management 系統註冊管理
Edit System Registration
System Registration Overview

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Glossary

English Chinese (Traditional)
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.zh_TW.po, string 1297