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Translation

English Template: AdminQueue
English Hebrew Actions
0 = no escalation 0 = ללא אסקלציה
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated.
Follow up Option אפשרות מעקב
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.
Ticket lock after a follow up נעילת פניה לאחר מעקב
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.
System address כתובת מערכת
Will be the sender address of this queue for email answers.
Default sign key
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation כינוי כבוד
The salutation for email answers.
Signature חתימה
The signature for email answers. חתימה עבור מענים בדוא"ל
This queue is used in the following config settings:
Manage Queue-Auto Response Relations נהל יחסי תור-מענה אוטומטי
Change Auto Response Relations for Queue שנה יחסי מענה אוטומטי עבור תור
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues
Auto Responses מענים אוטומטיים
Manage Template-Queue Relations נהל יחסי תבנית-תור
Filter for Templates סנן עבור תבניות
Filter for templates
Templates תבניות
System Registration Management ניהול רישום מערכת
Edit System Registration
System Registration Overview

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Glossary

English Hebrew
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.he.po, string 1297