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Defines the next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
Defines the next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
Defines the next state of a ticket after being moved to another queue, in the move ticket screen of the agent interface.
Defines the next state of a ticket, in the ticket bulk screen of the agent interface.
Defines the number of character per line used in case an HTML article preview replacement on TemplateGenerator for EventNotifications.
Defines the number of days to keep the daemon log files.
Defines the number of header fields in frontend modules for add and update postmaster filters. It can be up to 99 fields.
Defines the number of hours a communication will be stored, whichever its status.
Defines the number of hours a successful communication will be stored.
Defines the parameters for the customer preferences table.
Defines the parameters for the dashboard backend. "Cmd" is used to specify command with parameters. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Defines the parameters for the dashboard backend. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTL" indicates the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Defines the parameters for the dashboard backend. "Limit" defines the number of entries displayed by default. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" defines the cache expiration period in minutes for the plugin. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Defines the password to access the SOAP handle (bin/cgi-bin/rpc.pl).
Defines the path and TTF-File to handle bold italic monospaced font in PDF documents.
Defines the path and TTF-File to handle bold italic proportional font in PDF documents.
Defines the path and TTF-File to handle bold monospaced font in PDF documents.
Defines the path and TTF-File to handle bold proportional font in PDF documents.
Defines the path and TTF-File to handle italic monospaced font in PDF documents.
Defines the path and TTF-File to handle italic proportional font in PDF documents.
Defines the path and TTF-File to handle monospaced font in PDF documents.
Defines the path and TTF-File to handle proportional font in PDF documents.
Defines the path of the shown info file, that is located under Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt.
Defines the path to PGP binary.
Defines the path to open ssl binary. It may need a HOME env ($ENV{HOME} = '/var/lib/wwwrun';).
Defines the period of time (in minutes) before agent is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the period of time (in minutes) before customer is marked as "away" due to inactivity (e.g. in the "Logged-In Users" widget or for the chat).
Defines the postmaster default queue.
Defines the priority in which the information is logged and presented.

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New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 4711