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Defines the history comment for the ticket note screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket owner screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket pending screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket priority screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket responsible screen action, which gets used for ticket history in the agent interface.
Defines the history comment for the ticket zoom action, which gets used for ticket history in the customer interface.
Defines the history comment for this operation, which gets used for ticket history in the agent interface.
Defines the history type for the close ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the email ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the phone ticket screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket free text screen action, which gets used for ticket history.
Defines the history type for the ticket note screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket owner screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket pending screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket phone inbound screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket phone outbound screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket priority screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket responsible screen action, which gets used for ticket history in the agent interface.
Defines the history type for the ticket zoom action, which gets used for ticket history in the customer interface.
Defines the history type for this operation, which gets used for ticket history in the agent interface.
Defines the hours and week days of the indicated calendar, to count the working time.
Defines the hours and week days to count the working time.
Defines the key to be checked with Kernel::Modules::AgentInfo module. If this user preferences key is true, the message is accepted by the system.
Defines the key to check with CustomerAccept. If this user preferences key is true, then the message is accepted by the system.
Defines the link type 'Normal'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
Defines the link type 'ParentChild'. If the source name and the target name contain the same value, the resulting link is a non-directional one; otherwise, the result is a directional link.
Defines the link type groups. The link types of the same group cancel one another. Example: If ticket A is linked per a 'Normal' link with ticket B, then these tickets could not be additionally linked with link of a 'ParentChild' relationship.
Defines the list of online repositories. Another installations can be used as repository, for example: Key="http://example.com/otrs/public.pl?Action=PublicRepository;File=" and Content="Some Name".
Defines the list of params that can be passed to ticket search function.

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OTRS / i18n — English

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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 4628