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Shows all the customer user identifiers in a multi-select field (not useful if you have a lot of customer user identifiers).
Shows an owner selection in phone and email tickets in the agent interface.
Shows customer history tickets in AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer.
Shows either the last customer article's subject or the ticket title in the small format overview.
Shows existing parent/child queue lists in the system in the form of a tree or a list.
Shows information on how to start OTRS Daemon
Shows link to external page in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
Shows the article head information in the agent zoom view.
Shows the articles sorted normally or in reverse, under ticket zoom in the agent interface.
Shows the customer user information (phone and email) in the compose screen.
Shows the enabled ticket attributes in the customer interface (0 = Disabled and 1 = Enabled).
Shows the message of the day (MOTD) in the agent dashboard. "Group" is used to restrict access to the plugin (e. g. Group: admin;group1;group2;). "Default" indicates if the plugin is enabled by default or if the user needs to enable it manually. "Mandatory" determines if the plugin is always shown and can not be removed by agents.
Shows the message of the day on login screen of the agent interface.
Shows the ticket history (reverse ordered) in the agent interface.
Shows the ticket priority options in the close ticket screen of the agent interface.
Shows the ticket priority options in the move ticket screen of the agent interface.
Shows the ticket priority options in the ticket bulk screen of the agent interface.
Shows the ticket priority options in the ticket free text screen of the agent interface.
Shows the ticket priority options in the ticket note screen of the agent interface.
Shows the ticket priority options in the ticket owner screen of a zoomed ticket in the agent interface.
Shows the ticket priority options in the ticket pending screen of a zoomed ticket in the agent interface.
Shows the ticket priority options in the ticket priority screen of a zoomed ticket in the agent interface.
Shows the ticket priority options in the ticket responsible screen of the agent interface.
Shows the title field in the close ticket screen of the agent interface.
Shows the title field in the ticket free text screen of the agent interface.
Shows the title field in the ticket note screen of the agent interface.
Shows the title field in the ticket owner screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket pending screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket priority screen of a zoomed ticket in the agent interface.
Shows the title field in the ticket responsible screen of the agent interface.
Shows time in long format (days, hours, minutes), if enabled; or in short format (days, hours), if not enabled.

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OTRS / i18n — English

New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 5650