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47/10000 · 47
English Actions
customer
Ticket create notification
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
Ticket follow-up notification (unlocked)
You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".
Ticket follow-up notification (locked)
You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.
Ticket lock timeout notification
You will receive a notification as soon as a ticket owned by you is automatically unlocked.
Ticket owner update notification
Ticket responsible update notification
Ticket new note notification
Ticket queue update notification
You will receive a notification if a ticket is moved into one of your "My Queues".
Ticket pending reminder notification (locked)
Ticket pending reminder notification (unlocked)
Ticket escalation notification
Ticket escalation warning notification
Ticket service update notification
You will receive a notification if a ticket's service is changed to one of your "My Services".
Appointment reminder notification
You will receive a notification each time a reminder time is reached for one of your appointments.
Ticket email delivery failure notification
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New source string

OTRS / i18n — English

New source string 4 years ago
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Glossary

English English
No related strings found in the glossary.

String information

Source string description
Database XML Definition: scripts/database/otrs-initial_insert.xml
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 3805