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Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the queue view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the QueueID for the key and 0 or 1 for value.
Sorts the tickets (ascendingly or descendingly) when a single queue is selected in the service view and after the tickets are sorted by priority. Values: 0 = ascending (oldest on top, default), 1 = descending (youngest on top). Use the ServiceID for the key and 0 or 1 for value.
Spam
Spam Assassin example setup. Ignores emails that are marked with SpamAssassin.
Spam Assassin example setup. Moves marked mails to spam queue.
Spanish
Spanish (Colombia)
Spanish (Mexico)
Spanish stop words for fulltext index. These words will be removed from the search index.
Specifies if an agent should receive email notification of his own actions.
Specifies the directory to store the data in, if "FS" was selected for ArticleStorage.
Specifies the directory where SSL certificates are stored.
Specifies the directory where private SSL certificates are stored.
Specifies the email address that should be used by the application when sending notifications. The email address is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com). You can use the OTRS_CONFIG_FQDN variable as set in your configuation, or choose another email address.
Specifies the email addresses to get notification messages from scheduler tasks.
Specifies the group where the user needs rw permissions so that he can access the "SwitchToCustomer" feature.
Specifies the group where the user needs rw permissions so that they can edit other users preferences.
Specifies the name that should be used by the application when sending notifications. The sender name is used to build the complete display name for the notification master (i.e. "OTRS Notifications" otrs@your.example.com).
Specifies the order in which the firstname and the lastname of agents will be displayed.
Specifies the path of the file for the logo in the page header (gif|jpg|png, 700 x 100 pixel).
Specifies the path of the file for the performance log.
Specifies the path to the converter that allows the view of Microsoft Excel files, in the web interface.
Specifies the path to the converter that allows the view of Microsoft Word files, in the web interface.
Specifies the path to the converter that allows the view of PDF documents, in the web interface.
Specifies the path to the converter that allows the view of XML files, in the web interface.
Specifies the text that should appear in the log file to denote a CGI script entry.
Specifies user id of the postmaster data base.
Specifies whether all storage backends should be checked when looking for attachments. This is only required for installations where some attachments are in the file system, and others in the database.
Specifies whether the (MIMEBase) article attachments will be indexed and searchable.
Specify how many sub directory levels to use when creating cache files. This should prevent too many cache files being in one directory.
Specify the channel to be used to fetch OTRS Business Solution™ updates. Warning: Development releases might not be complete, your system might experience unrecoverable errors and on extreme cases could become unresponsive!

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OTRS / i18n — English

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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 5695