OTRS/i18n — English @ Weblate: Allows agents to generate individual-related stats.

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	English	Actions
	All CustomerIDs of a customer user.
	All attachments (OTRS Business Solution™)
	All customer users of a CustomerID
	All escalated tickets
	All new tickets, these tickets have not been worked on yet
	All open tickets, these tickets have already been worked on.
	All tickets with a reminder set where the reminder date has been reached
	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
	Allows agents to exchange the axis of a stat if they generate one.
	Allows agents to generate individual-related stats.
	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
	Allows choosing the next compose state for customer tickets in the customer interface.
	Allows customers to change the ticket priority in the customer interface.
	Allows customers to set the ticket SLA in the customer interface.
	Allows customers to set the ticket priority in the customer interface.
	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
	Allows customers to set the ticket service in the customer interface.
	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
	Allows default services to be selected also for non existing customers.
	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(key1&&key2)" or "(key1\|\|key2)".
	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(key1&&key2)" or "(key1\|\|key2)".
	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(key1&&key2)" or "(key1\|\|key2)".
	Allows generic agent to execute custom command line scripts.
	Allows generic agent to execute custom modules.

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OTRS / i18n — English

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SysConfig

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4 years ago

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