The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.

Source string Source string

16/10000 · 16
English Actions
Filter for Items
Filter
Favorites
You can add favorites by moving your cursor over items on the right side and clicking the star icon.
Links
View the admin manual on Github
No Matches
Sorry, your search didn't match any items.
Set as favorite
Ticket Notification Management
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
Ticket Filter
Lock
SLA
Customer User ID
Article Filter
Only for ArticleCreate and ArticleSend event
Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Include attachments to notification
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer.
To get the first 20 character of the subject (of the latest agent article).
To get the first 5 lines of the body (of the latest agent article).
To get the first 20 character of the subject (of the latest customer article).
To get the first 5 lines of the body (of the latest customer article).
Attributes of the current customer user data

Loading…

User avatar None

New source string

OTRS / i18n — English

New source string 4 years ago
Browse all component changes

Glossary

English English
No related strings found in the glossary.

String information

Source string description
Template: AdminNotificationEvent
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 954