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Defines the default ticket attribute for ticket sorting in the status view of the agent interface.
Defines the default ticket attribute for ticket sorting in the watch view of the agent interface.
Defines the default ticket attribute for ticket sorting of the ticket search result of the agent interface.
Defines the default ticket attribute for ticket sorting of the ticket search result of this operation.
Defines the default ticket bounced notification for customer/sender in the ticket bounce screen of the agent interface.
Defines the default ticket next state after adding a phone note in the ticket phone inbound screen of the agent interface.
Defines the default ticket next state after adding a phone note in the ticket phone outbound screen of the agent interface.
Defines the default ticket order (after priority sort) in the escalation view of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order (after priority sort) in the status view of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order in the responsible view of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order in the ticket locked view of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order in the ticket search result of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order in the ticket search result of the this operation. Up: oldest on top. Down: latest on top.
Defines the default ticket order in the watch view of the agent interface. Up: oldest on top. Down: latest on top.
Defines the default ticket order of a search result in the customer interface. Up: oldest on top. Down: latest on top.
Defines the default ticket priority in the close ticket screen of the agent interface.
Defines the default ticket priority in the ticket bulk screen of the agent interface.
Defines the default ticket priority in the ticket free text screen of the agent interface.
Defines the default ticket priority in the ticket note screen of the agent interface.
Defines the default ticket priority in the ticket owner screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket pending screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket priority screen of a zoomed ticket in the agent interface.
Defines the default ticket priority in the ticket responsible screen of the agent interface.
Defines the default ticket type for new customer tickets in the customer interface.
Defines the default ticket type.
Defines the default used Frontend-Module if no Action parameter given in the url on the agent interface.
Defines the default used Frontend-Module if no Action parameter given in the url on the customer interface.
Defines the default value for the action parameter for the public frontend. The action parameter is used in the scripts of the system.
Defines the default viewable sender types of a ticket (default: customer).
Defines the default visibility of the article to customer for this operation.
Defines the displayed style of the From field in notes that are visible for customers. A default agent name can be defined in Ticket::Frontend::CustomerTicketZoom###DefaultAgentName setting.

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OTRS / i18n — English

New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 4583