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English Actions
Priorities
Process Management Activity Dialog GUI
Process Management Activity GUI
Process Management Path GUI
Process Management Transition Action GUI
Process Management Transition GUI
Process Ticket.
Process pending tickets.
ProcessID
Processes & Automation
Product News
Protection against CSRF (Cross Site Request Forgery) exploits (for more info see https://en.wikipedia.org/wiki/Cross-site_request_forgery).
Provides a matrix overview of the tickets per state per queue
Provides customer users access to tickets even if the tickets are not assigned to a customer user of the same customer ID(s), based on permission groups.
Public Calendar
Public calendar.
Queue view
Queues ↔ Auto Responses
Rebuild the ticket index for AgentTicketQueue.
Recognize if a ticket is a follow-up to an existing ticket using an external ticket number. Note: the first capturing group from the 'NumberRegExp' expression will be used as the ticket number value.
Refresh interval
Registers a log module, that can be used to log communication related information.
Reminder Tickets
Removed subscription for user "%s".
Removes old generic interface debug log entries created before the specified amount of days.
Removes old system configuration deployments (Sunday mornings).
Removes old ticket number counters (each 10 minutes).
Removes the ticket watcher information when a ticket is archived.
Renew existing SMIME certificates from customer backend. Note: SMIME and SMIME::FetchFromCustomer needs to be enabled in SysConfig and customer backend needs to be configured to fetch UserSMIMECertificate attribute.
Replaces the original sender with current customer's email address on compose answer in the ticket compose screen of the agent interface.
Reports

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New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 5351