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Exit Zen
32
English Template: AdminACLEdit
Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
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86
English Template: AdminAppointmentCalendarManage
Queues
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163
English Template: AdminAppointmentNotificationEvent
e. g.
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205
English Template: AdminAutoResponse
Options of ticket dynamic fields internal key values
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286
English Template: AdminCustomerCompany
Edit Customer
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387
English Template: AdminDynamicFieldCheckbox
Dynamic Fields
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416
English Template: AdminDynamicFieldDateTime
Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.
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436
English Template: AdminDynamicFieldDropdown
You need to add the translations manually into the language translation files.
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443
English Template: AdminDynamicFieldText
RegEx
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485
English Template: AdminGenericAgent
If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.
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542
English Template: AdminGenericAgent
Escalation - solution time
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558
English Template: AdminGenericAgent
New customer ID
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579
English Template: AdminGenericAgent
Age
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667
English Template: AdminGenericInterfaceInvokerDefault
Mapping for incoming response data
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700
English Template: AdminGenericInterfaceMappingSimple
Mapping for Key
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709
English Template: AdminGenericInterfaceMappingSimple
Remove value mapping
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777
English Template: AdminGenericInterfaceTransportHTTPREST
e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)
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810
English Template: AdminGenericInterfaceTransportHTTPREST
Certification Authority (CA) Directory
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814
English Template: AdminGenericInterfaceTransportHTTPREST
The controller that the invoker should send requests to. Variables marked by a ':' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).
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863
English Template: AdminGenericInterfaceWebservice
The file must be a valid web service configuration YAML file.
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