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Exit Zen
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English Template: AdminACLEdit
Match settings
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English Template: AdminACLEdit
Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
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English Template: AdminACLEdit
Set up what you want to change if the criteria match. Keep in mind that 'Possible' is a white list, 'PossibleNot' a black list.
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English Template: AdminAppointmentNotificationEvent
Appointment Notification Management
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English Template: AdminAppointmentNotificationEvent
Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.
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English Template: AdminAppointmentNotificationEvent
Overwrite existing notifications?
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English Template: AdminAppointmentNotificationEvent
Upload Notification configuration
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English Template: AdminAppointmentNotificationEvent
Import Notification configuration
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English Template: AdminAppointmentNotificationEvent
Show in agent preferences
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English Template: AdminAppointmentNotificationEvent
Agent preferences tooltip
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English Template: AdminAppointmentNotificationEvent
This message will be shown on the agent preferences screen as a tooltip for this notification.
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English Template: AdminAppointmentNotificationEvent
Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.
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English Template: AdminAppointmentNotificationEvent
Appointment Filter
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English Template: AdminAppointmentNotificationEvent
Team
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English Template: AdminAppointmentNotificationEvent
Resource
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English Template: AdminAppointmentNotificationEvent
Recipients
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English Template: AdminAppointmentNotificationEvent
Send to
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English Template: AdminAppointmentNotificationEvent
Send to these agents
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English Template: AdminAppointmentNotificationEvent
Send to all group members (agents only)
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English Template: AdminAppointmentNotificationEvent
Send to all role members
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