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Exit Zen
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English Template: AdminACL
Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.
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English Template: AdminACL
To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.
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English Template: AdminACL
Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.
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English Template: AdminACL
ACLs
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English Template: AdminACL
Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.
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English Template: AdminACLEdit
Match settings
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English Template: AdminACLEdit
Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
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English Template: AdminACLEdit
Set up what you want to change if the criteria match. Keep in mind that 'Possible' is a white list, 'PossibleNot' a black list.
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English Template: AdminACLEdit
Check the official %sdocumentation%s.
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English Template: AdminACLNew
Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.
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English Template: AdminAppointmentCalendarManage
Overwrite existing entities
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English Template: AdminAppointmentCalendarManage
Filter for Calendars
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English Template: AdminAppointmentNotificationEvent
Filter for Notifications
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English Template: AdminAppointmentNotificationEvent
Filter for notifications
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English Template: AdminAppointmentNotificationEvent
Agent preferences tooltip
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English Template: AdminAppointmentNotificationEvent
This message will be shown on the agent preferences screen as a tooltip for this notification.
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English Template: AdminAppointmentNotificationEvent
Recipients
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English Template: AdminAppointmentNotificationEvent
Send to all group members (agents only)
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English Template: AdminAppointmentNotificationEvent
Also send if the user is currently out of office.
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English Template: AdminAppointmentNotificationEvent
These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.
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