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Translation

English Database XML Definition: scripts/database/otrs-initial_insert.xml
English Chinese (Traditional) Actions
auto reply 自動回復
Automatic reply which will be sent out after a new ticket has been created.
auto reject 自動拒絕
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
auto follow up 自動跟進
Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").
auto reply/new ticket 自動回復新工單
Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").
auto remove 自動刪除
Auto remove will be sent out after a customer removed the request.
default reply (after new ticket has been created)
default reject (after follow-up and rejected of a closed ticket)
default follow-up (after a ticket follow-up has been added)
default reject/new ticket created (after closed follow-up with new ticket creation)
Unclassified
1 very low 1-非常低
2 low 2-低
3 normal 3-正常
4 high 4-高
5 very high 5-非常高
unlock 未鎖定
lock 鎖定
tmp_lock
agent 服務人員
system 系統
customer 用戶單位
Ticket create notification
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
Ticket follow-up notification (unlocked)
You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".
Ticket follow-up notification (locked)

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Glossary

English Chinese (Traditional)
No related strings found in the glossary.

String information

Source string description
Database XML Definition: scripts/database/otrs-initial_insert.xml
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.zh_TW.po, string 3780