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Translation

English Template: AdminNotificationEvent
Ticket Filter
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English Chinese (Traditional) Actions
Dispatching 分派
Edit Mail Account 編輯郵件接收地址
Administration Overview
Filter for Items
Filter 過濾器
Favorites
You can add favorites by moving your cursor over items on the right side and clicking the star icon.
Links
View the admin manual on Github
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Set as favorite
Ticket Notification Management 工單通知管理
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
Ticket Filter 工單過濾
Lock 鎖定
SLA 服務級別協議
Customer User ID
Article Filter 信件過濾器
Only for ArticleCreate and ArticleSend event
Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Include attachments to notification 通知包含附件
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer. 發送給服務人員或用戶的通知。
To get the first 20 character of the subject (of the latest agent article). 截取主題的前20個字符（最新的服務人員信件）
To get the first 5 lines of the body (of the latest agent article). 截取郵件正文内容前5行（最新的服務人員信件）

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Glossary

English Chinese (Traditional)
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String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.zh_TW.po, string 951