OTRS/i18n — Chinese (Traditional) @ Weblate: 0 = no escalation

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	English	Chinese (Traditional)	Actions
	Remove this Parameter	刪除這個参數
	Queue Management
	Add Queue	添加隊列
	Edit Queue	編輯隊列
	Filter for Queues	過濾隊列
	Filter for queues
	A queue with this name already exists!
	This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!
	Sub-queue of	子隊列
	Unlock timeout	超時解鎖
	0 = no unlock	永不解鎖
	hours	小時
	Only business hours are counted.	只計算上班時間
	If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.	如果工單被鎖定且在鎖定超時之前未被關閉，則該工單將被解鎖，以便其他服務人員處理該工單.
	Notify by	超時觸發通知
	0 = no escalation	0 = 不升級
	If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.	如果在此所定義的時間之前，服務人員沒有對新工單添加任何信件(無論是郵件-外部或電話)，該工單將升級.
	If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.	如果有新的信件，例如用戶通過門戶或郵件發送跟進信件，則對升級更新時間進行復位. 如果在此所定義的時間之前，服務人員沒有對新工單添加任何信件，無論是郵件-外部或電話，該工單將升級.
	If the ticket is not set to closed before the time defined here expires, the ticket is escalated.	如果在此所定義的時間之前，工單未被關閉，該工單將升級.
	Follow up Option	跟進選項
	Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.	如果用戶在工單關閉後發送跟進信件，您是允許、拒絕、還是創建新工單?
	Ticket lock after a follow up	跟進後自動鎖定工單
	If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.	如果用戶在工單關閉後發送跟進信件，則將該工單鎖定給以前的所有者.
	System address	系統郵件地址
	Will be the sender address of this queue for email answers.	回復郵件的發送地址
	Default sign key	默認回復簽名
	To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
	Salutation	回復抬頭
	The salutation for email answers.	回復郵件中的抬頭
	Signature	回復簽名
	The signature for email answers.	回復郵件中的簽名