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English SysConfig
Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar.
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English Chinese (Simplified) Actions
Show queues even when only locked tickets are in. 显示队列（即使队列里只有已锁定的工单）。
Show the current owner in the customer interface. 在客户界面显示工单当前所有者。
Show the current queue in the customer interface. 在客户界面显示当前队列。
Show the history for this ticket 显示这个工单的历史
Show the ticket history 显示工单历史信息
Shows a count of attachments in the ticket zoom, if the article has attachments. 如果信件有附件，在工单详情视图显示附件数。
Shows a link in the menu for creating a calendar appointment linked to the ticket directly from the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情屏幕，在菜单上显示一个链接，以创建一个日历预约并直接链接到此工单。可通过键“Group”和值如“rw:group1;move_into:group2”进行额外的访问控制，以显示或不显示这个链接。如果要放到菜单组中，使用键“ClusterName”，值可以是界面上能看到的任意名称。使用键“ClusterPriority”来配置菜单组在工具栏中显示的顺序。
Shows a link in the menu for subscribing / unsubscribing from a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“关注/取消关注工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu that allows linking a ticket with another object in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“链接工单到另一对象”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu that allows merging tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“合并工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to access the history of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“访问工单历史”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to add a free text field in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“工单自定义字段”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to add a note in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“添加工单备注”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to add a note to a ticket in every ticket overview of the agent interface. 在服务人员界面所有工单概览视图，为“添加工单备注”菜单显示一个链接。
Shows a link in the menu to add a phone call inbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“添加客户来电”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to add a phone call outbound in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“添加致电客户”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to change the customer who requested the ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“修改请求工单的客户”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。在服务人员界面工单详情视图中，为锁定/解锁工单菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to change the owner of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“修改工单所有者”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to change the responsible agent of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“修改工单负责人”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to close a ticket in every ticket overview of the agent interface. 在服务人员界面所有工单概览视图，为“关闭工单”菜单显示一个链接。
Shows a link in the menu to close a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“关闭工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to delete a ticket in every ticket overview of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". 在服务人员界面所有工单概览视图，为“删除工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。
Shows a link in the menu to delete a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“删除工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to enroll a ticket into a process in the ticket zoom view of the agent interface. 在服务人员界面工单详情视图中，为“注册工单到一个流程”菜单显示一个链接。
Shows a link in the menu to go back in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“返回”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to lock / unlock a ticket in the ticket overviews of the agent interface. 在服务人员界面工单概览视图中，为“锁定/解锁工单”显示一个链接。
Shows a link in the menu to lock/unlock tickets in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“锁定/解锁工单”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to move a ticket in every ticket overview of the agent interface. 在服务人员界面所有工单概览视图，为“转移工单”菜单显示一个链接。
Shows a link in the menu to print a ticket or an article in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“打印工单/信件”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。
Shows a link in the menu to see the history of a ticket in every ticket overview of the agent interface. 在服务人员界面所有工单概览视图，为“查看工单历史”菜单显示一个链接。
Shows a link in the menu to see the priority of a ticket in the ticket zoom view of the agent interface. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2". To cluster menu items use for Key "ClusterName" and for the Content any name you want to see in the UI. Use "ClusterPriority" to configure the order of a certain cluster within the toolbar. 在服务人员界面工单详情视图中，为“查看工单优先级”菜单显示一个链接。可以通过使用键“Group（组）”和值如“rw:group1;move_into:group2”来实现显示/不显示这个链接的额外访问控制。 为了给菜单条目分组，使用键"ClusterName（菜单组名称）"，其值可为您想在界面上看到的任何菜单组名称（系统默认为Miscellaneous-杂项），使用键"ClusterPriority（菜单组优先级）"来配置工具栏中菜单组的显示顺序。

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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.zh_CN.po, string 5588