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Translation

English Database XML Definition: scripts/database/otrs-initial_insert.xml
English Chinese (Simplified) Actions
All default incoming tickets. 所有默认进入的工单。
All junk tickets. 所有的垃圾工单。
All misc tickets. 所有的杂项工单。
auto reply auto reply-自动回复
Automatic reply which will be sent out after a new ticket has been created. 创建新工单后会发送自动答复。
auto reject auto reject 自动拒绝
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject"). 跟进工单被拒绝后会发送自动拒绝(在队列跟进选项设置为“拒绝”时)。
auto follow up auto follow up-自动跟进
Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible"). 跟进工单被接受后会发送自动确认(在队列跟进选项设置为“可能”时)。
auto reply/new ticket 自动回复/新工单
Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket"). 跟进工单被拒绝并创建新工单后会发送自动响应(在队列跟进选项设置为“新建工单”时)。
auto remove auto remove-自动移除
Auto remove will be sent out after a customer removed the request. 客户移除请求后会发送自动移除。
default reply (after new ticket has been created) 默认答复(新工单创建后)
default reject (after follow-up and rejected of a closed ticket) 默认拒绝(跟进已关闭工单被拒绝后)
default follow-up (after a ticket follow-up has been added) 默认跟进(添加工单跟进后)
default reject/new ticket created (after closed follow-up with new ticket creation) 默认拒绝并创建新工单(跟进已关闭工单则创建新工单)
Unclassified 未分类
1 very low 1-非常低
2 low 2-低
3 normal 3-正常
4 high 4-高
5 very high 5-非常高
unlock 未锁定
lock 锁定
tmp_lock 临时锁
agent 服务人员
system 系统
customer 客户
Ticket create notification 工单创建通知
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services". 每当创建一个新的工单,且该工单所属队列或服务在你设置的“我的队列”或“我的服务”中时,你都将收到一个通知。

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Glossary

English Chinese (Simplified)
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String information

Source string description
Database XML Definition: scripts/database/otrs-initial_insert.xml
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.zh_CN.po, string 3777