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Translation

English Template: AdminQueueAutoResponse
Manage Queue-Auto Response Relations
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English Vietnamese Actions
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated.
Follow up Option Theo dõi tùy chọn
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.
Ticket lock after a follow up Khóa thẻ sau khi theo dõi
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.
System address
Will be the sender address of this queue for email answers. Sẽ là địa chỉ người gửi của hàng đợi này cho các email trả lời.
Default sign key
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation Lời chào
The salutation for email answers. Lời chào cho các email trả lời.
Signature Chữ ký
The signature for email answers. Chữ ký cho các email trả lời.
This queue is used in the following config settings:
Manage Queue-Auto Response Relations
Change Auto Response Relations for Queue
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues
Auto Responses Các trả lời tự động
Manage Template-Queue Relations
Filter for Templates
Filter for templates
Templates
System Registration Management
Edit System Registration
System Registration Overview
Register System
Validate OTRS-ID

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Glossary

English Vietnamese
No related strings found in the glossary.

String information

Source string description
Template: AdminQueueAutoResponse
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.vi_VN.po, string 1299