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Translation

English Template: AdminQueue
Filter for Queues
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English Swahili Actions
Module name Jina la moduli
Transition actions are not being used in this process. Vitendo vya mipito havitumiki katika mchakato huu.
Please note that changing this transition will affect the following processes Tafadhali zingatia kwamba kubadili mpito huu utaathiri michakato ifuatayo
Transition Mpito
Transition Name Jina la mpito
Please note that changing this transition action will affect the following processes Tafadhani zingatia kwamba ubadilishaji wa mpito huu utaathiri michakato ifuatayo
Transition Action Kitendo cha mpito
Transition Action Name Jina la kitendo cha mpito
Transition Action Module Moduli ya kitendo cha mpito
Config Parameters Vigezo vya usanidi
Add a new Parameter Ongeza kigezo kipya
Remove this Parameter Ondoa hiki kigezo
Queue Management
Add Queue Ongeza Foleni
Edit Queue Hariri Foleni
Filter for Queues Chuja kwa ajili ya foleni
Filter for queues
A queue with this name already exists!
This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!
Sub-queue of Foleni ya
Unlock timeout Fungua muda kuisha
0 = no unlock 0= hakuna kutokufunga
hours Masaa
Only business hours are counted. Masaa ya kazi tu ndo yanahesabika.
If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents. Kama wakala amefunga tiketi na hajaifungua kabla ya muda wa wa kuisha kupita, tiketi itafunguliwa na na itakuwa inapatikana kwa mawakala wengine.
Notify by Taarifu kwa
0 = no escalation 0= hakuna kupanda
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated. Kama hakuna anwani ya mteja iliyoongezwa, barua pepe au simu, kwenye tiketi mpya kabla ya muda uliofafanuliwa hapa haujaisha, tiketi itapandishwa.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated. Kama kuna makala imeongezwa, kama ufuatiliaji kwa barua pepe au kituo cha mteja, muda wa kuenea wa kusasishwa umewekwa upya. Kama hakuna anuani ya mteja, au barua pepe ya nje au simu, iliyoongezwa kwenye tiketi kabla ya muda uliofafanuliwa hapa haujaisha, tiketi itaenezwa
If the ticket is not set to closed before the time defined here expires, the ticket is escalated. Kama tiketi imewekwa kufungwa kabla ya muda ulioowekwa hapa haujaisha, tiketi itaenezwa.
Follow up Option Chaguo la kufuatilia

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Glossary

English Swahili
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String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.sw.po, string 1271