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Translation

English Template: AdminNotificationEvent
Include attachments to notification
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English Swahili Actions
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Set as favorite
Ticket Notification Management
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
Ticket Filter Kichuja tiketi
Lock funga
SLA MKH
Customer User ID
Article Filter Kichuja makala
Only for ArticleCreate and ArticleSend event Kwaajili ya tukio la TengenezaMakala na TumaMakala tu
Article sender type Aina ya mtumaji wa makala
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields. Kama TengenezaMakala au TumaMAkala inatumika kama kichocheo, unahitaji kubainisha kichuja makala pia. Tafadhali chagua japo uga wa kuchja makala mmoja
Customer visibility
Communication channel
Include attachments to notification Weka viambatanisho katika taarifa
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer. Taarifa zimetumwa kwa wakala au mteja
To get the first 20 character of the subject (of the latest agent article). Kupata herufi 20 za kwanza za somo (kutoka kwa wakala wa karibuni)
To get the first 5 lines of the body (of the latest agent article). Kupata mistari 5 ya kwanza ya kiini (kutoka kwa wakala wa makala wa karibuni)
To get the first 20 character of the subject (of the latest customer article). Kupata herufi 20 za kwanza za somo (kutoka kwa makala ya mteja wa karibuni)
To get the first 5 lines of the body (of the latest customer article). Kupata mistari 5 ya kwanza ya kiini (kutoka kwa makala ya mteja wa karibuni)
Attributes of the current customer user data
Attributes of the current ticket owner user data
Attributes of the current ticket responsible user data
Attributes of the current agent user who requested this action
Attributes of the ticket data
Ticket dynamic fields internal key values
Ticket dynamic fields display values, useful for Dropdown and Multiselect fields
Use comma or semicolon to separate email addresses.

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Glossary

English Swahili
No related strings found in the glossary.

String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.sw.po, string 961