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Translation

English Template: AdminQueue
English Slovenian Actions
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated. Če se zahtevka ne zapre pred definiranim časom, zahtevek eskalira.
Follow up Option Nadaljevanje možnosti
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket. Nadaljevanje dela na zaprtem zahtevku ponovno odpre zahteve ali pa odpre novega.
Ticket lock after a follow up Zahtevek se prevzame po spreminjanju
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner. Če je zahtevek zaprt in uporabnik pošlje nadaljevanje bo zahtevek prenešen na starega lastnika.
System address Naslov sistema
Will be the sender address of this queue for email answers. Naslov pošiljatelja E-pošte za odgovore iz te vrste.
Default sign key Privzet ključ podpisa
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation Nagovor/pozdrav
The salutation for email answers. Pozdrav za odgovore na e-pošto.
Signature Podpis
The signature for email answers. Podpis za odgovore na e-pošto.
This queue is used in the following config settings:
Manage Queue-Auto Response Relations Upravljanje z vrstami <-> avtomatski odgovor
Change Auto Response Relations for Queue Spremeni povezave z avtomatskim odgovorim za vrsto
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues
Auto Responses Avtomatski odgovori
Manage Template-Queue Relations
Filter for Templates
Filter for templates
Templates
System Registration Management
Edit System Registration
System Registration Overview
Register System

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Glossary

English Slovenian
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.sl.po, string 1298