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Translation

English SysConfig
English Portuguese Actions
All escalated tickets Todos os tickets eecalados
All new tickets, these tickets have not been worked on yet Todos os tickets, ainda sem qualquer tratamento
All open tickets, these tickets have already been worked on.
All tickets with a reminder set where the reminder date has been reached Todos os tickets com lembrete ativo e que atigiram o tempo
Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows agents to exchange the axis of a stat if they generate one. Permite aos agentes trocar os eixos da estatística na geração
Allows agents to generate individual-related stats. Permite aos agentes a geração de estatísticas individuais
Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment). Permite escolher entre mostrar o conteúdo dos anexos ou apenas descarregar
Allows choosing the next compose state for customer tickets in the customer interface. Permite escolher o próximo estado de criação de tickets no interface de cliente
Allows customers to change the ticket priority in the customer interface. Permite aos clientes alterar a Prioridade do ticket no interface web
Allows customers to set the ticket SLA in the customer interface. Permite aos clientes definir o SLA do ticket no interface web
Allows customers to set the ticket priority in the customer interface. Permite aos clientes definir a Prioridade do ticket no interface web
Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
Allows customers to set the ticket service in the customer interface. Permite aos clientes definir o serviço do ticket no interface web
Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
Allows default services to be selected also for non existing customers.
Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled). Permite definir serviços e SLAs para os tickets(ex. email, desktop, network, ...), e atributos de escalagem para os SLAs(caso a funcionalidade service/SLA esteja ativa).
Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows generic agent to execute custom command line scripts.
Allows generic agent to execute custom modules.
Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information). Permite ter vista em formato médio do ticket (CustomerInfo=>1 - mostra informação de cliente).
Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information). Permite utilizar o formato de vista geral (CustomerInfo => 1 - mostra também a informação de cliente).
Allows invalid agents to generate individual-related stats.

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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.pt.po, string 4142