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Translation

English Template: AdminQueue
Add Queue
11/100 · 9
English Norwegian Bokmål Actions
Condition linking Kobling av betingelser
Transitions are not being used in this process. Overganger er ikke i bruk i denne prosessen.
Module name Modulnavn
Transition actions are not being used in this process. Overgangshandlinger blir ikke brukt i denne prosessen.
Please note that changing this transition will affect the following processes
Transition Overgang
Transition Name Overgangsnavn
Please note that changing this transition action will affect the following processes
Transition Action Overgangshandling
Transition Action Name Overgangshandling-navn
Transition Action Module Overgangshandling-modul
Config Parameters Konfigurer parametere
Add a new Parameter Legg til et nytt parameter
Remove this Parameter Fjern dette parameteret
Queue Management
Add Queue Legg til kø
Edit Queue Endre kø
Filter for Queues Filter for køer
Filter for queues
A queue with this name already exists!
This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!
Sub-queue of Under-kø av
Unlock timeout Tidsintervall for å sette sak tilgjengelig for andre
0 = no unlock 0 = ikke gjør saker tilgjengelig
hours timer
Only business hours are counted. Bare ordinær arbeidstid telles.
If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents. Hvis en agent låser en sak og ikke stenger den før låsetiden har passert vil saken bli låst opp og komme tilgjengelig for andre saksbehandlere.
Notify by Varsle ved
0 = no escalation 0 = ingen eskalering
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated. Hvis det ikke legges til en kundekontakt, enten e-post eller telefon, til en sak innen tiden definert her vil den bli eskalert.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated. Hvis det kommer inn et objekt, f.eks. en oppfølging på e-post eller fra kundeportalen, vil eskaleringstiden bli nullstilt. Hvis ingen kundekontakt blir lagt til, enten som utgående e-post eller utgående telefon, innen tiden som er spesifisert her, vil saken bli eskalert.

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Glossary

English Norwegian Bokmål
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.nb_NO.po, string 1269