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Translation

English Template: AdminNotificationEvent
English Malay Actions
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Ticket Notification Management Pengurusan Pemberitahuan Tiket
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module. Di sini anda boleh memuat naik fail konfigurasi untuk mengimport Pemberitahuan Tiket untuk sistem anda. Fail tersebut perlu berada dalam format .yml seperti yang dieksport oleh modul Pemberitahuan Tiket.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria. Di sini anda boleh memilih mana-mana peristiwa yang akan mencetuskan pemberitahuan ini. Penapis tiket tambahan boleh digunakan di bawah untuk hanya menghantar tiket dengan kriteria tertentu.
Ticket Filter Penapis tiket
Lock Kunci
SLA TPP
Customer User ID
Article Filter Tapisan Artikel
Only for ArticleCreate and ArticleSend event Hanya untuk acara CiptaArtikel dan HantarArtikel
Article sender type Jenis penghantar artikel
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields. Jika CiptaArtikel atau HantarArtikel digunakan sebagai peristiwa pencetus, anda perlu menentukan penapis artikel juga. Sila pilih sekurang-kurangnya salah satu daripada bidang penapis artikel.
Customer visibility
Communication channel
Include attachments to notification Termasuk lampiran pemberitahuan
Notify user just once per day about a single ticket using a selected transport. Memberitahu pengguna hanya sekali setiap hari kira-kira satu tiket menggunakan pengangkutan yang dipilih.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer. Pemberitahuan dihantar kepada ejen atau pelanggan.
To get the first 20 character of the subject (of the latest agent article). Untuk mendapatkan pertama 20 watak subjek (artikel ejen terbaru).
To get the first 5 lines of the body (of the latest agent article). Untuk mendapatkan 5 baris pertama badan (artikel ejen terbaru).
To get the first 20 character of the subject (of the latest customer article). Untuk mendapatkan pertama 20 watak subjek (artikel pelanggan terbaru)
To get the first 5 lines of the body (of the latest customer article). Untuk mendapatkan 5 baris pertama badan (pelanggan artikel yang terbaru).
Attributes of the current customer user data Sifat-sifat data pengguna semasa pelanggan
Attributes of the current ticket owner user data Sifat-sifat data pengguna pemilik tiket semasa
Attributes of the current ticket responsible user data Sifat-sifat data tiket semasa pengguna bertanggungjawab

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String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.ms.po, string 956