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Translation

English SysConfig
Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.
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English Malay Actions
Default agent name
Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;". Data asal digunakan untuk sifat bagi skrin carian tiket. Contoh: TicketCreateTimePointFormat=tahun;TicketCreateTimePointStart=Terakhir;TicketCreateTimePoint=2;".
Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;". Data asal digunakan untuk sifat bagi skrin carian tiket. Contoh: TicketCrateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".
Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom. Jenis paparan default untuk nama penerima (Ke,Cc) dalam AgentTicketZoom dan CustomerTicketZoom.
Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom. Jenis paparan default untuk nama penghantar (Daripada) dalam AgentTicketZoom dan CustomerTicketZoom.
Default loop protection module. Modul perlindungan lingkaran asal.
Default queue ID used by the system in the agent interface. Barisan ID asal yang digunakan sistem di dalam paparan ejen.
Default skin for the agent interface (slim version). Kulit default untuk antaramuka agen (versi kurus).
Default skin for the agent interface. Kulit default untuk antaramuka agen.
Default skin for the customer interface. Kulit default untuk antaramuka pelanggan.
Default ticket ID used by the system in the agent interface. Tiket ID asal digunakan oleh sistem di dalam paparan ejen.
Default ticket ID used by the system in the customer interface. Tiket ID asal digunakan oleh sistem di dalam paparan pengguna.
Default value for NameX Nilai asal untuk NameX
Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.
Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image. Mentakrif tapisan untuk output html untuk menambah pautan di sebalik takrifan yang berkait. Imej unsur membolehkan 2 jenis input. Sekaligus nama sesuatu imej (Contohnya faq.png). Dalam kes ini laluan imej OTRS akan digunakan. Kemungkinan kedua adalah untuk memasukkan pautan kepada imej.
Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.
Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens. Tentukan nama medan dinamik untuk masa akhir. Bidang ini perlu secara manual ditambah ke dalam sistem sebagai tiket: "Tarikh / Masa" dan mesti diaktifkan dalam skrin penciptaan tiket dan/atau dalam mana-mana skrin tindakan tiket lain.
Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens. Tentukan nama medan dinamik untuk masa mula. Bidang ini perlu secara manual ditambah ke dalam sistem sebagai tiket: "Tarikh / Masa" dan mesti diaktifkan dalam skrin penciptaan tiket dan/atau dalam mana-mana skrin tindakan tiket lain.
Define the max depth of queues. Menentukan kedalaman maksimum barisan.
Define the queue comment 2. Tentukan barisan komen 2.
Define the service comment 2. Tentukan perkhidmatan komen 2.
Define the sla comment 2. Tentukan komen sla 2.
Define the start day of the week for the date picker for the indicated calendar. Menentukan hari permulaan minggu untuk pemilih tarikh untuk kalendar yang ditunjukkan.
Define the start day of the week for the date picker. Menetukan hari permulaan mingguan untuk pemilih tarikh.
Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.
Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.
Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.
Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.
Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.
Defines a customer item, which generates a LinkedIn icon at the end of a customer info block. Mentakrifkan item pelanggan, yang menjana ikon LinkedIn pada akhir blok info pelanggan.
Defines a customer item, which generates a XING icon at the end of a customer info block. Mentakrifkan item pelanggan, yang menjana ikon XING pada akhir blok info pelanggan.

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Glossary

English Malay
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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.ms.po, string 4387