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Translation

English SysConfig
Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
0/2050 · 205
English Italian Actions
Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime. Permette di aggiungere note nella sezione priorità di un ticket nella schermata ingrandita dell'interfaccia operatore. Può essere sovrascritto da Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows agents to exchange the axis of a stat if they generate one. Permette agli operatori di scambiare gli assi di una statistica che generano.
Allows agents to generate individual-related stats. Permette agli operatori di generare statistiche individuali.
Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment). Permette di scegliere tra mostrare gli allegati di un ticket nel browser (in linea) o renderli scaricabili (allegato).
Allows choosing the next compose state for customer tickets in the customer interface. Permette di scegliere lo stato di composizione successivo nella schermata dei ticket dei clienti.
Allows customers to change the ticket priority in the customer interface. Permette ai clienti di cambiare la priorità dei ticket nell'interfaccia cliente.
Allows customers to set the ticket SLA in the customer interface. Permette ai clienti di impostare la SLA dei ticket nell'interfaccia cliente.
Allows customers to set the ticket priority in the customer interface. Permette ai clienti di impostare la priorità dei ticket nell'interfaccia cliente.
Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
Allows customers to set the ticket service in the customer interface. Permette ai clienti di impostare il servizio dei ticket nell'interfaccia cliente.
Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
Allows default services to be selected also for non existing customers. Permette l’inserimento di servizi di default anche per clienti non registrati.
Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled). Permette di definire servizi e SLA per i ticket (e.g. email, desktop, network, ...), e attributi di scalo per gli SLA (se è abilitata la funzione servizio/SLA)
Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows generic agent to execute custom command line scripts.
Allows generic agent to execute custom modules.
Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information). Permette di avere il formato medio nella visualizzazione dei ticket (CustomerInfo =>1 - mostra anche le informazioni del cliente)
Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information). Permette di avere il formato piccolo nella visualizzazione dei ticket (CustomerInfo =>1 - mostra anche le informazioni del cliente)
Allows invalid agents to generate individual-related stats.
Allows the administrators to login as other customers, via the customer user administration panel. Permette agli amministratori di effettuare la login come altri clienti attraverso il pannello di amministrazione clienti.
Allows the administrators to login as other users, via the users administration panel. Permette agli amministratori di effettuare l'accesso come altri utenti, tramite il pannello di amministrazione.
Allows to save current work as draft in the close ticket screen of the agent interface.
Allows to save current work as draft in the email outbound screen of the agent interface.
Allows to save current work as draft in the ticket compose screen of the agent interface.
Allows to save current work as draft in the ticket forward screen of the agent interface.
Allows to save current work as draft in the ticket free text screen of the agent interface.
Allows to save current work as draft in the ticket move screen of the agent interface.
Allows to save current work as draft in the ticket note screen of the agent interface.

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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.it.po, string 4151