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Translation

English Template: AdminQueue
Signature
8/100 · 9
English Galician Actions
Notify by Notificar por
0 = no escalation 0 = no escalado
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated. Se non hai engadido un contacto de cliente, ben sexa por correo electrónico externo ou teléfono, a un ticket novo antes do tempo definido aquí que expira, o ticket é escalado.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated. Se hai un artigo engadido, como un seguimento mediante correo electrónico ou o portal de cliente, o tempo de actualización de escalado é recomposto. Se non hai un contacto de cliente, ben sexa por correo electrónico externo ou teléfono, engadido a un ticket antes do tempo definido aquí que expira, o ticket é escalado.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated. Se o ticket non é posto a pechado antes de que o tempo definido aquí expire, o ticket é escalado.
Follow up Option Opción de Seguemento
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket. Especifica se o seguimento a tickets pechados pode reabrir o ticket, ser rexeitado ou conducir a un ticket novo.
Ticket lock after a follow up Ticket bloqueado despois dun seguimento
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner. Se se pecha un tícket e o cliente envía un seguimento, o tícket bloquéase para o dono antigo.
System address Enderezo do sistema
Will be the sender address of this queue for email answers. Será o enderezo de remitente desta cola para respostas de correo electrónico.
Default sign key Chave de sinatura por defecto
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation Saúdo
The salutation for email answers. O saúdo para as respostas por correo electrónico.
Signature Sinatura
The signature for email answers. A sinatura para as respostas por correo electrónico.
This queue is used in the following config settings:
Manage Queue-Auto Response Relations Xestione Relacións de Resposta de Auto-Cola
Change Auto Response Relations for Queue Cambie Relacións de Resposta Auto para Cola
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues
Auto Responses Respostas automáticas
Manage Template-Queue Relations Xestionar as relacións modelo-fila
Filter for Templates Filtro para Modelos
Filter for templates
Templates Modelos
System Registration Management Xestión do rexistro no sistema
Edit System Registration

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Glossary

English Galician
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.gl.po, string 1296