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Translation

English SysConfig
Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
0/2050 · 205
English French (Canada) Actions
Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows agents to exchange the axis of a stat if they generate one. Permet aux agents d'intervertir les axes après avoir généré une statistique.
Allows agents to generate individual-related stats. Permet aux agents de générer des statistiques relatives à une personne.
Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment). Permet le choix d'afficher les pièces jointes d'une demande dans le navigateur (en file) ou de faire en sorte quelles soient téléchargeables.
Allows choosing the next compose state for customer tickets in the customer interface. Permet de choisir le prochain état des demandes des clients dans l'interface client.
Allows customers to change the ticket priority in the customer interface. Permet aux clients de changer la priorité d'une demande dans l'interface client.
Allows customers to set the ticket SLA in the customer interface. Permet aux clients d'établir un accord sur les niveaux de service relativement à une demande dans l'interface client.
Allows customers to set the ticket priority in the customer interface. Permet aux clients d'établir la priorité d'une demande dans l'interface client.
Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
Allows customers to set the ticket service in the customer interface. Permet aux clients d'établir le service relatif à la demande dans l'interface client.
Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
Allows default services to be selected also for non existing customers. Permet de sélectionner les services par défaut pour les clients inexistants.
Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled). Permet d'établir des services et des accords sur les niveaux de service (SLAs) pour les demandes (par ex. courriel, bureau, réseau, etc.) ainsi que des attributs d'escalade des SLAs (si cette fonctionnalité est activée).
Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".
Allows generic agent to execute custom command line scripts.
Allows generic agent to execute custom modules.
Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information). Permet la visualisation de la demande en format « M » (moyen); les « Renseignements du client » (CustomerInfo => 1) présentent aussi les renseignements relatifs au client.
Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information). Permet la visualisation de la demande en format « S » (petit); les « Renseignements du client » (CustomerInfo => 1) présentent aussi les renseignements relatifs au client.
Allows invalid agents to generate individual-related stats.
Allows the administrators to login as other customers, via the customer user administration panel.
Allows the administrators to login as other users, via the users administration panel. Permet aux administrateurs d'ouvrir une session à titre d'utilisateurs au moyen de la page de gestion des utilisateurs.
Allows to save current work as draft in the close ticket screen of the agent interface.
Allows to save current work as draft in the email outbound screen of the agent interface.
Allows to save current work as draft in the ticket compose screen of the agent interface.
Allows to save current work as draft in the ticket forward screen of the agent interface.
Allows to save current work as draft in the ticket free text screen of the agent interface.
Allows to save current work as draft in the ticket move screen of the agent interface.
Allows to save current work as draft in the ticket note screen of the agent interface.

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Glossary

English French (Canada)
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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.fr_CA.po, string 4151