The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.

Translation

English Template: AdminNotificationEvent
English French Actions
Links
View the admin manual on Github Voir le manuel administrateur sur le site officiel
No Matches
Sorry, your search didn't match any items.
Set as favorite
Ticket Notification Management Gestion de notification de ticket
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module. Ici vous pouvez envoyer un fichier de configuration pour importer un notification de ticket vers votre système. Ce fichier a besoin d'être en format "yml" comme exporté par le module "Notification de ticket".
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria. Ici vous pouvez sélectionner un événement qui va actionner ce notification. Un filtre additionnel de ticket peut être appliqué en dessous pour envoyer uniquement un billet avec certains critères.
Ticket Filter Filtre ticket
Lock Verrouiller
SLA SLA
Customer User ID
Article Filter Filtre pour Article
Only for ArticleCreate and ArticleSend event
Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Include attachments to notification Inclure les pièces jointes aux notifications
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters. Ce champ est requis et doit contenir moins de 4000 caractères.
Notifications are sent to an agent or a customer. Des notifications sont envoyées à un opérateur ou à un client.
To get the first 20 character of the subject (of the latest agent article). Pour avoir les 20 premiers caractères du sujet (du dernier article de l'opérateur).
To get the first 5 lines of the body (of the latest agent article). Pour avoir les 5 premières ligne du corps (du dernier article de l'opérateur).
To get the first 20 character of the subject (of the latest customer article). Pour avoir les 20 premiers caractères du sujet (du dernier article du client).
To get the first 5 lines of the body (of the latest customer article). Pour avoir les 5 premières lignes du sujet (du dernier article du client).
Attributes of the current customer user data Caractéristiques des données de l'utilisateur client actuel
Attributes of the current ticket owner user data
Attributes of the current ticket responsible user data
Attributes of the current agent user who requested this action
Attributes of the ticket data

Loading…

No matching activity found.
Browse all component changes

Glossary

English French
No related strings found in the glossary.

String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.fr.po, string 958