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Translation

English Database XML Definition: scripts/database/otrs-initial_insert.xml
English French Actions
auto reply réponse automatique
Automatic reply which will be sent out after a new ticket has been created.
auto reject rejet automatique
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
auto follow up suivi automatique
Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").
auto reply/new ticket réponse auto/nouveau ticket
Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").
auto remove suppression automatique
Auto remove will be sent out after a customer removed the request.
default reply (after new ticket has been created)
default reject (after follow-up and rejected of a closed ticket)
default follow-up (after a ticket follow-up has been added)
default reject/new ticket created (after closed follow-up with new ticket creation)
Unclassified
1 very low 1 très bas
2 low 2 bas
3 normal 3 normal
4 high 4 important
5 very high 5 très important
unlock déverrouiller
lock verrouiller
tmp_lock
agent opérateur
system système
customer client
Ticket create notification Notification de création d'un ticket
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services". Notification à chaque création d'un ticket dans "Mes files" ou "Mes services".
Ticket follow-up notification (unlocked) Notification de réponse client à un ticket non verrouillé
You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services". Notification lorsqu'un client envoie un réponse à un ticket déverrouillé dans "Mes files" ou "Mes services".
Ticket follow-up notification (locked) Notification de réponse client à un ticket verrouillé

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Glossary

English French
No related strings found in the glossary.

String information

Source string description
Database XML Definition: scripts/database/otrs-initial_insert.xml
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.fr.po, string 3780