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Translation

English SysConfig
English Spanish (Mexico) Actions
Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".
AgentTicketZoom widget that displays a table of objects linked to the ticket.
AgentTicketZoom widget that displays customer information for the ticket in the side bar.
AgentTicketZoom widget that displays ticket data in the side bar.
Agents ↔ Groups Agentes ↔ Grupos
Agents ↔ Roles Agentes ↔ Roles
All CustomerIDs of a customer user.
All attachments (OTRS Business Solution™)
All customer users of a CustomerID Todos los usuarios de cliente de un CustomerID
All escalated tickets Todos los tickets escalados
All new tickets, these tickets have not been worked on yet Todos los tickets nuevos en los que aún no se ha trabajado
All open tickets, these tickets have already been worked on.
All tickets with a reminder set where the reminder date has been reached Todos los tickets que han llegado a la fecha de recordatorio
Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.
Allows agents to exchange the axis of a stat if they generate one. Permite a los agentes intercambiar los ejes de la estadística al generar una.
Allows agents to generate individual-related stats. Permite a los agentes generar estadísticas relacionadas individualmente.
Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment). Permite elegir entre mostrar los archivos adjuntos de un ticket en el explorador (en línea), o simplemente permitir descargarlos.
Allows choosing the next compose state for customer tickets in the customer interface. Permite elegir el siguiente estado del ticket al redactar un artículo, en la interfaz del cliente.
Allows customers to change the ticket priority in the customer interface. Permite a los clientes cambiar la prioridad del ticket en la interfaz del cliente.
Allows customers to set the ticket SLA in the customer interface. Permite a los clientes definir el SLA del ticket en la interfaz del cliente.
Allows customers to set the ticket priority in the customer interface. Permite a los clientes definir la prioridad del ticket en la interfaz del cliente.
Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.
Allows customers to set the ticket service in the customer interface. Permite a los clientes definir el servicio del ticket en la interfaz del cliente.
Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.
Allows default services to be selected also for non existing customers. Permito que los servicios por defecto sean seleccionados también por clientes no existentes.

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Glossary

English Spanish (Mexico)
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String information

Source string description
SysConfig
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.es_MX.po, string 4133