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Translation

English Template: AdminNotificationEvent
English English (United Kingdom) Actions
Trusted Trusted
Dispatching Dispatching
Edit Mail Account Edit Mail Account
Administration Overview
Filter for Items
Filter Filter
Favorites
You can add favorites by moving your cursor over items on the right side and clicking the star icon.
Links
View the admin manual on Github
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Set as favorite
Ticket Notification Management Ticket Notification Management
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module. Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria. Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
Ticket Filter Ticket Filter
Lock Lock
SLA SLA
Customer User ID
Article Filter Article Filter
Only for ArticleCreate and ArticleSend event Only for ArticleCreate and ArticleSend event
Article sender type Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields. If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Include attachments to notification Include attachments to notification
Notify user just once per day about a single ticket using a selected transport. Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer. Notifications are sent to an agent or a customer.
To get the first 20 character of the subject (of the latest agent article). To get the first 20 character of the subject (of the latest agent article).

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Glossary

English English (United Kingdom)
No related strings found in the glossary.

String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.en_GB.po, string 950