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English Actions
Operation backend
This OTRS operation backend module will be called internally to process the request, generating data for the response.
Mapping for incoming request data
The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.
Mapping for outgoing response data
The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.
Include Ticket Data
Include ticket data in response.
Network Transport
Properties
Route mapping for Operation
Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).
Valid request methods for Operation
Limit this Operation to specific request methods. If no method is selected all requests will be accepted.
Maximum message length
This field should be an integer number.
Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.
Send Keep-Alive
This configuration defines if incoming connections should get closed or kept alive.
Additional response headers
Add response header
Endpoint
URI to indicate specific location for accessing a web service.
e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)
Timeout
Timeout value for requests.
Authentication
An optional authentication mechanism to access the remote system.
BasicAuth User
The user name to be used to access the remote system.
BasicAuth Password

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Source string description
Template: AdminGenericInterfaceTransportHTTPREST
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read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 769