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Defines the config parameters of this item, to be shown in the preferences view. Please note: setting 'Active' to 0 will only prevent agents from editing settings of this group in their personal preferences, but will still allow administrators to edit the settings of another user's behalf. Use 'PreferenceGroup' to control in which area these settings should be shown in the user interface.
Defines the connections for http/ftp, via a proxy.
Defines the customer preferences key where the shared secret key is stored.
Defines the date input format used in forms (option or input fields).
Defines the default CSS used in rich text editors.
Defines the default agent name in the ticket zoom view of the customer interface.
Defines the default auto response type of the article for this operation.
Defines the default body of a note in the ticket free text screen of the agent interface.
Defines the default filter fields in the customer user address book search (CustomerUser or CustomerCompany). For the CustomerCompany fields a prefix 'CustomerCompany_' must be added.
Defines the default front-end (HTML) theme to be used by the agents and customers. If you like, you can add your own theme. Please refer the administrator manual located at https://doc.otrs.com/doc/.
Defines the default front-end language. All the possible values are determined by the available language files on the system (see the next setting).
Defines the default history type in the customer interface.
Defines the default maximum number of X-axis attributes for the time scale.
Defines the default maximum number of statistics per page on the overview screen.
Defines the default next state for a ticket after customer follow-up in the customer interface.
Defines the default next state of a ticket after adding a note, in the close ticket screen of the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket free text screen of the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket note screen of the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket owner screen of a zoomed ticket in the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket pending screen of a zoomed ticket in the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket priority screen of a zoomed ticket in the agent interface.
Defines the default next state of a ticket after adding a note, in the ticket responsible screen of the agent interface.
Defines the default next state of a ticket after being bounced, in the ticket bounce screen of the agent interface.
Defines the default next state of a ticket after being forwarded, in the ticket forward screen of the agent interface.
Defines the default next state of a ticket after the message has been sent, in the email outbound screen of the agent interface.
Defines the default next state of a ticket if it is composed / answered in the ticket compose screen of the agent interface.
Defines the default next state of a ticket, in the ticket bulk screen of the agent interface.
Defines the default note body text for phone tickets in the ticket phone inbound screen of the agent interface.
Defines the default note body text for phone tickets in the ticket phone outbound screen of the agent interface.
Defines the default priority of follow-up customer tickets in the ticket zoom screen in the customer interface.
Defines the default priority of new customer tickets in the customer interface.

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OTRS / i18n — English

New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 4526