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Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.
Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.
Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.
Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.
Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).
Defines if time accounting must be set to all tickets in bulk action.
Defines internal communication channel.
Defines out of office message template. Two string parameters (%s) available: end date and number of days left.
Defines phone communication channel.
Defines queues that's tickets are used for displaying as calendar events.
Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).
Defines the IP regular expression for accessing the local repository. You need to enable this to have access to your local repository and the package::RepositoryList is required on the remote host.
Defines the PostMaster header to be used on the filter for keeping the current state of the ticket.
Defines the URL CSS path.
Defines the URL base path of icons, CSS and Java Script.
Defines the URL image path of icons for navigation.
Defines the URL java script path.
Defines the URL rich text editor path.
Defines the address of a dedicated DNS server, if necessary, for the "CheckMXRecord" look-ups.
Defines the agent preferences key where the shared secret key is stored.
Defines the available steps in time selections. Select "Minute" to be able to select all minutes of one hour from 1-59. Select "30 Minutes" to only make full and half hours available.
Defines the body text for notification mails sent to agents, about new password.
Defines the body text for notification mails sent to agents, with token about new requested password.
Defines the body text for notification mails sent to customers, about new account.
Defines the body text for notification mails sent to customers, about new password.
Defines the body text for notification mails sent to customers, with token about new requested password.
Defines the body text for rejected emails.
Defines the calendar width in percent. Default is 95%.
Defines the column to store the keys for the preferences table.
Defines the config options for the autocompletion feature.
Defines the config parameters of this item, to be shown in the preferences view.

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OTRS / i18n — English

New source string 4 years ago
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String information

Source string description
SysConfig
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 4494