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Source string Source string

6/10000 · 6
English Actions
Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").
auto follow up
Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").
auto reply/new ticket
Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").
auto remove
Auto remove will be sent out after a customer removed the request.
default reply (after new ticket has been created)
default reject (after follow-up and rejected of a closed ticket)
default follow-up (after a ticket follow-up has been added)
default reject/new ticket created (after closed follow-up with new ticket creation)
Unclassified
1 very low
2 low
3 normal
4 high
5 very high
unlock
lock
tmp_lock
agent
system
customer
Ticket create notification
You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
Ticket follow-up notification (unlocked)
You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".
Ticket follow-up notification (locked)
You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.
Ticket lock timeout notification
You will receive a notification as soon as a ticket owned by you is automatically unlocked.

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New source string

OTRS / i18n — English

New source string 4 years ago
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Glossary

English English
No related strings found in the glossary.

String information

Source string description
Database XML Definition: scripts/database/otrs-initial_insert.xml
Flags
read-only
String age
4 years ago
Source string age
4 years ago
Translation file
string 3783