The translation is temporarily closed for contributions due to maintenance, please come back later.
The translation was automatically locked due to following alerts: Could not update the repository.

Translation

English Template: AdminQueue
The salutation for email answers.
31/330 · 33
English Czech Actions
If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.
Notify by Upozorněno kým
0 = no escalation 0 = žádné stupňování
If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.
If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
If the ticket is not set to closed before the time defined here expires, the ticket is escalated.
Follow up Option Následující volba
Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.
Ticket lock after a follow up Zamknout tiket po následujícím
If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.
System address
Will be the sender address of this queue for email answers. Bude adresou odesílatele z této fronty pro emailové odpovědi.
Default sign key
To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.
Salutation Oslovení
The salutation for email answers. Oslovení pro emailové odpovědi.
Signature Podpis
The signature for email answers. Podpis pro emailové odpovědi.
This queue is used in the following config settings:
Manage Queue-Auto Response Relations
Change Auto Response Relations for Queue
This filter allow you to show queues without auto responses
Queues without Auto Responses
This filter allow you to show all queues
Show All Queues Zobrazit všechny fronty
Auto Responses Automatické Odpovědi
Manage Template-Queue Relations
Filter for Templates Filtr pro šablony
Filter for templates Filtr pro šablony
Templates Šablony
System Registration Management

Loading…

No matching activity found.
Browse all component changes

Glossary

English Czech
No related strings found in the glossary.

String information

Source string description
Template: AdminQueue
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.cs.po, string 1295