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Translation

English Template: AdminNotificationEvent
Lock
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English Catalan Actions
Edit Mail Account Editar compte de correu
Administration Overview
Filter for Items
Filter Filtre
Favorites
You can add favorites by moving your cursor over items on the right side and clicking the star icon.
Links
View the admin manual on Github
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Set as favorite
Ticket Notification Management Gestió de notificacions de tickets
Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.
Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.
Ticket Filter Filtre de tiquet
Lock Bloquejar
SLA SLA
Customer User ID
Article Filter Filtre d'article
Only for ArticleCreate and ArticleSend event
Article sender type
If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.
Customer visibility
Communication channel
Include attachments to notification Incloure els arxius adjunts en la notificació
Notify user just once per day about a single ticket using a selected transport.
This field is required and must have less than 4000 characters.
Notifications are sent to an agent or a customer. Les notificacions se li envian a un agent o client
To get the first 20 character of the subject (of the latest agent article). Per obtenir els primers 20 caràcters de l'assumpte (de l'article més recent de l'agent).
To get the first 5 lines of the body (of the latest agent article). Per obtenir les primeres 5 línies del cos (de l'article més recent de l'agent).
To get the first 20 character of the subject (of the latest customer article). Per obtenir els primers 20 caràcters de l'assumpte (de l'article més recent del client).

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Glossary

English Catalan
No related strings found in the glossary.

String information

Source string description
Template: AdminNotificationEvent
String age
4 years ago
Source string age
4 years ago
Translation file
i18n/otrs/otrs.ca.po, string 952