Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.

DNS problem, please check your configuration and the error log.

e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)

Before you can benefit from %s, please contact %s to get your %s contract.

If you use Regular Expressions, you also can use the matched value in () as [***] in the 'Set' action.

To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.

Typically this would be around once every three days.

If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).

Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.

To protect your privacy, remote content was blocked.

Inbound mail host.

If you have set a root password for your database, it must be entered here. If not, leave this field empty.

After doing so your OTRS is up and running.

OTRS as requester

Process Management information from database is not in sync with the system configuration, please synchronize all processes.

Dynamic Field Values

The file system on your OTRS partition is not writable.

If you now leave this page, all open popup windows will be closed, too!

Default ACL values for ticket actions.

Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").