This field is required.

Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.

No data found

To get the first 20 character of the subject.

To get the first 5 lines of the email.

To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)

System registration is a service of OTRS Group, which provides a lot of advantages!

This field is required and needs to be a valid email address.

Dynamic Fields List

Fulltext-search in article (e. g. "Mar*in" or "Baue*").

No last changed time settings.

No change time settings.

No last close time settings.

No close time settings.

No pending time settings.

You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.

Please note that you can't register your system if OTRS Daemon is not running correctly!

Please note that you can't deregister your system if you're using the %s or having a valid service contract.

The syntax of your SQL query has a mistake. Please check it.

Please choose one of the following options.