To get the first 20 character of the subject.

To get the first 5 lines of the email.

These groups are automatically assigned to all customers.

Select the customer:group permissions.

You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".

Fulltext-search in article (e. g. "Mar*in" or "Baue*").

No change time settings.

No pending time settings.

No escalation time settings.

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It's useful for ASP solutions.

To get the first 20 character of the subject (of the latest customer article).

Select the role:group permissions.

Service invalid.

Need a valid email address or don't use a local email address.

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Select outbound mail type.

Select outbound mail port.

Username for SMTP auth.