Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.

Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.

You need to add the translations manually into the language translation files.

If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.

Escalation - solution time

The controller that the invoker should send requests to. Variables marked by a ':' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).

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If you use Regular Expressions, you also can use the matched value in () as [***] in the 'Set' action.

You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.

The selected required lock does not exist.

Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.

To protect your privacy, remote content was blocked.

Edit the system configuration settings.

ACL information from database is not in sync with the system configuration, please deploy all ACLs.

Sorry, you need to be the ticket owner to perform this action.

Customer user automatically added in Cc.

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Can't contact registration server. Please try again later.

Could not determine database size.

Could not determine database version.