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e. g.

Reference

To get the first 20 character of the subject.

To get the first 5 lines of the email.

These groups are automatically assigned to all customers.

Select the customer:group permissions.

Fulltext-search in article (e. g. "Mar*in" or "Baue*").

No pending time settings.

No escalation time settings.

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Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).

It's useful for ASP solutions.

To get the first 20 character of the subject (of the latest customer article).

Period

Select the role:group permissions.

Date invalid!

No calendars found. Please add a calendar first by using Manage Calendars page.

The ticket has been locked

Service invalid.