Check the official %sdocumentation%s.

This is the default value for assigned recipient agents who didn't make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.

Time Range

Filter for Communications

Filter for Accounts

Filter for Log Entries

This customer backend is read only!

You can manage these groups via the configuration setting "CustomerGroupCompanyAlwaysGroups".

This customer backend is read only, but the customer user preferences can be changed!

Table above shows effective group permissions for the customer user. The matrix takes into account all inherited permissions (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

Table above shows granted customer access for the customer user by permission context. The matrix takes into account all inherited access (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

Edit Customer User Default Groups

These groups are automatically assigned to all customer users.

Select the customer user - group permissions.

If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).

Customer User Default Groups:

Manage Customer User-Service Relations

More Business Fields

Would you like to benefit from additional dynamic field types for businesses? Upgrade to %s to get access to the following field types:

Use external databases as configurable data sources for this dynamic field.