Update existing appointments?

All existing appointments in the calendar with same UniqueID will be overwritten.

Overwrite existing notifications?

This message will be shown on the agent preferences screen as a tooltip for this notification.

Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.

Also send if the user is currently out of office.

Notifications are sent to an agent.

e. g.

Attributes of the recipient user for the notification

Additional recipient email addresses

Do you really want to delete this attachment?

To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)

System Registration is disabled for your system. Please check your configuration.

System registration is a service of OTRS Group, which provides a lot of advantages!

No communication log entries found.

Please select an entry from the list.

Wildcards like '*' are allowed.

Please enter a search term to look for customers.

Just use this feature if you want to define group permissions for customers.

These groups are automatically assigned to all customers.