en	ACL Management
pt	Gestão de ACLs

en	Actions
pt	Ações

en	Create New ACL
pt	Criar nova ACL

en	Deploy ACLs
pt	Implementar ACLs

en	Export ACLs
pt	Exportar ACLs

en	Filter for ACLs
pt	Filtro para ACLs

en	Just start typing to filter...
pt	Comece a escrever para filtrar ...

en	Configuration Import
pt	Importar Configuração

en	Here you can upload a configuration file to import ACLs to your system. The file needs to be in .yml format as exported by the ACL editor module.
pt	Aqui pode carregar um ficheiro de configuração para importar a Lista de Controle de Acesso (ACL) para o seu sistema. O ficheiro deve estar no formato .yml como exportado pelo módulo de edição Lista de Controle de Acesso (ACL).

en	This field is required.
pt	Campo obrigatório

en	Overwrite existing ACLs?
pt	Substituir ACLs existentes?

en	Upload ACL configuration
pt	Envio de Configuração Lista de Controle de Acesso (ACL)

en	Import ACL configuration(s)
pt	Importar configuração(ões) Lista de Controle de Acesso (ACL)

en	Description
pt	Descrição

en	To create a new ACL you can either import ACLs which were exported from another system or create a complete new one.
pt	Para criar uma nova Lista de Controle de Acesso (ACL) pode importar uma lista exportada de outro programa ou criar uma nova completa.

en	Changes to the ACLs here only affect the behavior of the system, if you deploy the ACL data afterwards. By deploying the ACL data, the newly made changes will be written to the configuration.
pt	As alterações na Lista de Controle de Acesso (ACL) aqui só afectam o comportamento do sistema, se instalar os dados Lista de Controle de Acesso (ACL) depois. Ao instalar os dados da Lista de Controle de Acesso (ACL), as alterações mais recentes serão gravadas na configuração.

en	ACLs

en	Please note: This table represents the execution order of the ACLs. If you need to change the order in which ACLs are executed, please change the names of the affected ACLs.
pt	Atenção: Esta tabela representa a ordem de execução das Listas de Controle de Acesso (ACLs). Se precisar de alterar a ordem em que as Listas de Controle de Acesso (ACL) são executadas, por favor, altere os nomes das Lista de Controle de Acesso (ACL).

en	ACL name
pt	Nome da ACL

en	Comment
pt	Comentário

en	Validity
pt	Validade

en	Export
pt	Exportar

en	Copy
pt	Copiar

en	No data found.
pt	não há resultados

en	No matches found.
pt	Não foram encontrados resultados

en	Edit ACL %s
pt	Editar ACL %s

en	Edit ACL
pt	Editar ACL

en	Go to overview
pt	Vista geral

en	Delete ACL
pt	Eliminar ACL

en	Delete Invalid ACL
pt	Eliminar ACL inválida

en	Match settings
pt	Configurações correspondentes

en	Set up matching criteria for this ACL. Use 'Properties' to match the current screen or 'PropertiesDatabase' to match attributes of the current ticket that are in the database.
pt	Defina os critérios de igualdade para este ACL. Use 'Propriedades' para validar o ecrã atual ou 'Propriedades da Bases Dados' para validade atributos do ticket atual na base de dados.

en	Change settings
pt	Alterar definições

en	Set up what you want to change if the criteria match. Keep in mind that 'Possible' is a white list, 'PossibleNot' a black list.
pt	Defina o que quer alterar se os critérios forem válidos. Lembre-se que "Possível" é uma lista branca, "Impossível" é uma lista negra.

en	Check the official %sdocumentation%s.

en	Show or hide the content
pt	Mostrar ou esconder o conteúdo

en	Edit ACL Information
pt	Editar Informação da ACL

en	Name
pt	Nome

en	Stop after match
pt	Parar após encontrar

en	Edit ACL Structure
pt	Editar Estrutura da ACL

en	Save ACL
pt	Guardar ACL

en	Save
pt	Guardar

en	or
pt	ou

en	Save and finish
pt	Grava e termina

en	Cancel
pt	Cancelar

en	Do you really want to delete this ACL?
pt	Quer mesmo remover esta ACL?

en	Create a new ACL by submitting the form data. After creating the ACL, you will be able to add configuration items in edit mode.
pt	Criar uma nova ACL com dados de formulário. Após criar a ACL poderá adicionar items de configuração em modo de edição.

en	Calendar Management
pt	Gestão Calendário

en	Add Calendar
pt	Adicionar Calendário

en	Edit Calendar
pt	Editar Calendário

en	Calendar Overview
pt	Visão geral do Calendário

en	Add new Calendar
pt	Adicionar novo Calendário

en	Import Appointments
pt	Importar Eventos

en	Calendar Import
pt	Importar Calendário

en	Here you can upload a configuration file to import a calendar to your system. The file needs to be in .yml format as exported by calendar management module.
pt	Aqui pode carregar um ficheiro de configuração importando assim um calendário para o seu sistema.O ficheiro tem que estar no formato .yml tal como exportado pelo modulo de gestão de calendário.

en	Overwrite existing entities
pt	Substituir entidades existentes

en	Upload calendar configuration
pt	Importar Configuração de Calendário

en	Import Calendar
pt	Importar Calendário

en	Filter for Calendars

en	Filter for calendars
pt	Filtro para calendários

en	Depending on the group field, the system will allow users the access to the calendar according to their permission level.

en	Read only: users can see and export all appointments in the calendar.

en	Move into: users can modify appointments in the calendar, but without changing the calendar selection.

en	Create: users can create and delete appointments in the calendar.

en	Read/write: users can manage the calendar itself.
pt	Leitura/escrita: utilizadores podem gerir o calendário por si.

en	Group
pt	Grupo

en	Changed
pt	Modificado

en	Created
pt	Criado

en	Download
pt	Descarregar

en	URL
pt	Endereço

en	Export calendar
pt	Exportar calendário

en	Download calendar
pt	Descarregar calendário

en	Copy public calendar URL
pt	Copiar endereço público do calendário

en	Calendar
pt	Calendário

en	Calendar name
pt	Nome do calendário

en	Calendar with same name already exists.
pt	Já existe um calendário com o mesmo nome.

en	Color
pt	Cor

en	Permission group
pt	Permissão

en	Ticket Appointments
pt	Compromissos de Ticket

en	Rule
pt	Regra

en	Remove this entry
pt	Apagar esta entrada

en	Remove
pt	Apagar

en	Start date
pt	Data de início

en	End date
pt	Data de fim

en	Use options below to narrow down for which tickets appointments will be automatically created.

en	Queues
pt	Filas

en	Please select a valid queue.
pt	Selecione uma Fila válida.

en	Search attributes
pt	Atributos de pesquisa

en	Add entry
pt	Adicionar entrada

en	Add
pt	Adicionar

en	Define rules for creating automatic appointments in this calendar based on ticket data.
pt	Defina regras para criar compromissos automáticos neste calendário com base nos dados do ticket.

en	Add Rule
pt	Adicionar Regra

en	Submit
pt	Submeter

en	Appointment Import
pt	Importar Compromisso

en	Go back
pt	Voltar

en	Uploaded file must be in valid iCal format (.ics).
pt	Carregar usando um ficheiro no formato iCal válido (.ics)

en	If desired Calendar is not listed here, please make sure that you have at least 'create' permissions.

en	Upload
pt	Carregar

en	Update existing appointments?
pt	Actualizar eventos existentes?

en	All existing appointments in the calendar with same UniqueID will be overwritten.
pt	Todos os eventos existentes no calendário com o mesmo UniqueID vão ser substituídos.

en	Upload calendar
pt	Carregar calendário

en	Import appointments
pt	Importar eventos

en	Appointment Notification Management
pt	Gestão de Notificações de Eventos

en	Add Notification
pt	Adicionar notificação

en	Edit Notification
pt	Editar notificação

en	Export Notifications
pt	Exportar Notificações

en	Filter for Notifications
pt	Filtro para Notificações

en	Filter for notifications
pt	Filtro para Notificações

en	Here you can upload a configuration file to import appointment notifications to your system. The file needs to be in .yml format as exported by the appointment notification module.

en	Overwrite existing notifications?
pt	Substituir notificações existentes?

en	Upload Notification configuration
pt	Carregar configuração de Notificação

en	Import Notification configuration
pt	Importar configuração de Notificação

en	List
pt	Listar

en	Delete
pt	Eliminar

en	Delete this notification
pt	Apagar notificação

en	Show in agent preferences
pt	Mostrar nas preferências do agente

en	Agent preferences tooltip

en	This message will be shown on the agent preferences screen as a tooltip for this notification.

en	Toggle this widget
pt	Ativar esta widget

en	Events
pt	Eventos

en	Event
pt	Evento

en	Here you can choose which events will trigger this notification. An additional appointment filter can be applied below to only send for appointments with certain criteria.

en	Appointment Filter
pt	Filtro de Eventos

en	Type
pt	Tipo

en	Title
pt	Título

en	Location
pt	Localização

en	Team
pt	Equipa

en	Resource
pt	Recurso

en	Recipients
pt	Destinatários

en	Send to
pt	Enviar para

en	Send to these agents
pt	Enviar para estes agentes

en	Send to all group members (agents only)
pt	Enviar para todos os membros do grupo (apenas agentes)

en	Send to all role members
pt	Enviar para todos os membros do papel

en	Send on out of office
pt	Enviar quando "Fora do Escritório"

en	Also send if the user is currently out of office.
pt	Enviar também quando o utilizador está "Fora do Escritório"

en	Once per day
pt	Uma vez por dia

en	Notify user just once per day about a single appointment using a selected transport.

en	Notification Methods
pt	Métodos de notificação

en	These are the possible methods that can be used to send this notification to each of the recipients. Please select at least one method below.

en	Enable this notification method
pt	Activar este método de notificação

en	Transport
pt	Transporte

en	At least one method is needed per notification.
pt	É necessário pelo menos um método por notificação.

en	Active by default in agent preferences
pt	Ativo por defeito nas preferências do agente

en	This is the default value for assigned recipient agents who didn't make a choice for this notification in their preferences yet. If the box is enabled, the notification will be sent to such agents.

en	This feature is currently not available.
pt	Esta funcionalidade neste momento não está disponível.

en	Upgrade to %s
pt	Atualização para 1 %

en	Please activate this transport in order to use it.

en	No data found
pt	não há resultados

en	No notification method found.
pt	Nenhum método de notificação encontrado.

en	Notification Text
pt	Texto da notificação

en	This language is not present or enabled on the system. This notification text could be deleted if it is not needed anymore.

en	Remove Notification Language

en	Subject
pt	Assunto

en	Text
pt	Texto

en	Message body
pt	Corpo da mensagem

en	Add new notification language
pt	Adicionar nova língua à notificação

en	Save Changes
pt	Guardar alterações

en	Tag Reference

en	Notifications are sent to an agent.
pt	As notificações são enviadas a um agente.

en	You can use the following tags
pt	Pode utilizar as seguintes tags

en	To get the first 20 character of the appointment title.

en	To get the appointment attribute
pt	Para obter os atributos do evento

en	e. g.
pt	ex:

en	To get the calendar attribute
pt	Para obter os atributos do calendário

en	Attributes of the recipient user for the notification

en	Config options
pt	Opções de configuração

en	Example notification
pt	Notificação de exemplo

en	Additional recipient email addresses

en	This field must have less then 200 characters.
pt	Este campo não pode conter mais de 200 caracteres

en	Article visible for customer
pt	Artigo visível para o cliente

en	An article will be created if the notification is sent to the customer or an additional email address.

en	Email template
pt	Template de email

en	Use this template to generate the complete email (only for HTML emails).

en	Enable email security
pt	Ativar segurança de email

en	Email security level
pt	Nível de segurança de email

en	If signing key/certificate is missing

en	If encryption key/certificate is missing

en	Attachment Management
pt	Gestão de Anexos

en	Add Attachment
pt	Adicionar anexo

en	Edit Attachment
pt	Editar anexo

en	Filter for Attachments
pt	Filtro para anexos

en	Filter for attachments
pt	Filtro para anexos

en	Filename
pt	Nome de ficheiro

en	Download file
pt	Descarregar ficheiro

en	Delete this attachment
pt	Remover anexo

en	Do you really want to delete this attachment?
pt	Deseja realmente eliminar este anexo?

en	Attachment
pt	Anexo

en	Auto Response Management
pt	Gestão de Respostas Automáticas

en	Add Auto Response
pt	Adicionar auto resposta

en	Edit Auto Response
pt	Editar auto resposta

en	Filter for Auto Responses
pt	Filtro para auto respostas

en	Filter for auto responses
pt	Filtro para respostas automáticas

en	Response
pt	Resposta

en	Auto response from
pt	Remetente da auto resposta

en	Reference
pt	Referência

en	To get the first 20 character of the subject.
pt	Para obter os primeiros 20 Caracteres do assunto

en	To get the first 5 lines of the email.
pt	Para obter as primeiras 5 linhas do email

en	To get the name of the ticket's customer user (if given).
pt	Para obter o nome do utilizador cliente dos tickets (se fornecido).

en	To get the article attribute
pt	Para obter os atributos do artigo

en	Options of the current customer user data
pt	Opções disponíveis para o cliente atual

en	Ticket owner options
pt	Opções do proprietário do ticket

en	Ticket responsible options
pt	Opções do responsável do ticket

en	Options of the current user who requested this action
pt	Opções do utilizador atual que pediu esta ação

en	Options of the ticket data
pt	Opções para informação do ticket

en	Options of ticket dynamic fields internal key values
pt	Opções de valores de chave internos dos campos dinâmicos

en	Options of ticket dynamic fields display values, useful for Dropdown and Multiselect fields

en	Example response
pt	Resposta de exemplo

en	Cloud Service Management

en	Support Data Collector
pt	Agregador de Informação de Suporte

en	Support data collector
pt	Agregador de informação de suporte

en	Hint
pt	Sugestão

en	Currently support data is only shown in this system.

en	It is highly recommended to send this data to OTRS Group in order to get better support.
pt	É bastante recomendável enviar estes dados para o Grupo OTRS para obter um melhor apoio.

en	Configuration
pt	Configuração

en	Send support data
pt	Enviar dados de suporte

en	This will allow the system to send additional support data information to OTRS Group.
pt	Isso permite que o sistema envie informações de dados de suporte adicionais para o Groupo OTRS.

en	Update
pt	Atualizar

en	System Registration
pt	Registo de Sistema

en	To enable data sending, please register your system with OTRS Group or update your system registration information (make sure to activate the 'send support data' option.)
pt	Para permitir o envio de dados, por favor registe o seu sistema no Group OTRS ou atualize a informação de registo do sistema (confirme que a opção 'Enviar dados de suporte' está ativa)

en	Register this System
pt	Registar este Sistema

en	System Registration is disabled for your system. Please check your configuration.

en	System registration is a service of OTRS Group, which provides a lot of advantages!

en	Please note that the use of OTRS cloud services requires the system to be registered.

en	Register this system
pt	Registar este Sistema

en	Here you can configure available cloud services that communicate securely with %s.

en	Available Cloud Services

en	Communication Log
pt	Log de Comunicação

en	Time Range

en	Show only communication logs created in specific time range.

en	Filter for Communications

en	Filter for communications
pt	Filtro para comunicações

en	In this screen you can see an overview about incoming and outgoing communications.

en	You can change the sort and order of the columns by clicking on the column header.

en	If you click on the different entries, you will get redirected to a detailed screen about the message.

en	Status for: %s
pt	Estado para: %s

en	Failing accounts
pt	Contas em falha

en	Some account problems
pt	Alguns problemas de conta

en	No account problems

en	No account activity
pt	Sem atividade de conta

en	Number of accounts with problems: %s
pt	Número de contas com problemas: %s

en	Number of accounts with warnings: %s
pt	Número de contas com avisos: %s

en	Failing communications

en	No communication problems
pt	Nenhuns problemas de comunicação

en	No communication logs

en	Number of reported problems: %s

en	Open communications
pt	Abrir comunicações

en	No active communications
pt	Sem comunicações ativas

en	Number of open communications: %s

en	Average processing time
pt	Tempo de processamento médio

en	List of communications (%s)

en	Settings
pt	Configurações

en	Entries per page
pt	Entradas por página

en	No communications found.

en	%s s

en	Account Status
pt	Estado da Conta

en	Back to overview

en	Filter for Accounts

en	Filter for accounts
pt	Filtro para contas

en	You can change the sort and order of those columns by clicking on the column header.

en	Account status for: %s

en	Status
pt	Estado

en	Account
pt	Conta

en	Edit
pt	Editar

en	No accounts found.
pt	Nenhuma conta encontrada.

en	Communication Log Details (%s)

en	Direction
pt	Direção

en	Start Time
pt	Tempo Inicial

en	End Time
pt	Tempo Final

en	No communication log entries found.

en	Duration
pt	Duração

en	#

en	Priority
pt	Prioridade

en	Module
pt	Módulo

en	Information
pt	Informação

en	No log entries found.
pt	Nenhumas entradas de log encontradas.

en	Detail view for %s communication started at %s

en	Filter for Log Entries

en	Filter for log entries
pt	Filtro para entradas do log

en	Show only entries with specific priority and higher:

en	Communication Log Overview (%s)

en	No communication objects found.

en	Communication Log Details
pt	Detalhes do Log de Comunicação

en	Please select an entry from the list.

en	Customer Management
pt	Gestão de clientes

en	Add Customer
pt	Adicionar cliente

en	Edit Customer
pt	Editar cliente

en	Search
pt	Procurar

en	Wildcards like '*' are allowed.

en	Select
pt	Selecionar

en	List (only %s shown - more available)

en	total

en	Please enter a search term to look for customers.
pt	Introduza o termo de pesquisa para clientes

en	Customer ID
pt	No. Cliente

en	Please note
pt	Por favor anote

en	This customer backend is read only!

en	Manage Customer-Group Relations
pt	Gerir relações grupo-cliente

en	Notice
pt	Aviso

en	This feature is disabled!
pt	Esta opção está inativa

en	Just use this feature if you want to define group permissions for customers.
pt	Utilize esta opção se quiser definir grupos de permissões para clientes

en	Enable it here!
pt	Ativar aqui

en	Edit Customer Default Groups
pt	Editar os grupos de cliente por omissão

en	These groups are automatically assigned to all customers.
pt	Estes grupos são automaticamente atribuídos a todos os clientes

en	You can manage these groups via the configuration setting "CustomerGroupCompanyAlwaysGroups".

en	Filter for Groups
pt	Filtro de grupos

en	Select the customer:group permissions.
pt	Selecionar as permissões customer:group

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer).
pt	Se nada for selecionado, o grupo não tem permissões (os tickets não vão estar visíveis para o cliente)

en	Search Results
pt	Resultado da pesquisa

en	Customers
pt	Clientes

en	Groups
pt	Grupos

en	Change Group Relations for Customer
pt	Alterar relações de grupo com o cliente

en	Change Customer Relations for Group
pt	Alterar a relação de cliente com o grupo

en	Toggle %s Permission for all
pt	Ativar a permissão %s para todos

en	Toggle %s permission for %s
pt	Ativar a permissão %s para %s

en	Customer Default Groups:
pt	Grupos por omissão para o cliente

en	No changes can be made to these groups.
pt	Não é possível realizar alterações aos seguintes grupos

en	ro
pt	leitura

en	Read only access to the ticket in this group/queue.
pt	Acesso apenas de leitura para o ticket neste grupo/fila.

en	rw
pt	escrita

en	Full read and write access to the tickets in this group/queue.
pt	Acesso total de leitura e escrita para os tickets neste grupo/fila.

en	Customer User Management
pt	Gestão de utilizador de clientes

en	Add Customer User
pt	Adicionar utilizador cliente

en	Edit Customer User
pt	Editar utilizador cliente

en	Back to search results
pt	Voltar aos resultados da pesquisa

en	Customer user are needed to have a customer history and to login via customer panel.

en	List (%s total)
pt	Lista (%s total)

en	Username
pt	Nome de utilizador

en	Email

en	Last Login
pt	Último acesso

en	Login as
pt	Entrar como

en	Switch to customer
pt	Alterar para cliente

en	This customer backend is read only, but the customer user preferences can be changed!

en	This field is required and needs to be a valid email address.
pt	O campo é obrigatório e necessita de ser um email válido

en	This email address is not allowed due to the system configuration.
pt	Email não permitido devido a configuração de sistema.

en	This email address failed MX check.
pt	Falhou a verificação de registo MX para o email

en	DNS problem, please check your configuration and the error log.

en	The syntax of this email address is incorrect.
pt	Sintaxe do email incorreta

en	This CustomerID is invalid.
pt	Este ID de cliente é inválido.

en	Effective Permissions for Customer User
pt	Permissões Efetivas por Cliente

en	Group Permissions
pt	Permissões de grupo

en	This customer user has no group permissions.
pt	Este cliente não tem permissões de grupo.

en	Table above shows effective group permissions for the customer user. The matrix takes into account all inherited permissions (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Customer Access
pt	Acesso de Cliente

en	Customer
pt	Cliente

en	This customer user has no customer access.

en	Table above shows granted customer access for the customer user by permission context. The matrix takes into account all inherited access (e.g. via customer groups). Note: The table does not consider changes made to this form without submitting it.

en	Manage Customer User-Customer Relations

en	Select the customer user:customer relations.

en	Customer Users
pt	Utilizadores de cliente

en	Change Customer Relations for Customer User

en	Change Customer User Relations for Customer

en	Toggle active state for all
pt	Ativar estado para todos

en	Active
pt	Activo

en	Toggle active state for %s
pt	Ativara estar para %s

en	Manage Customer User-Group Relations

en	Just use this feature if you want to define group permissions for customer users.

en	Edit Customer User Default Groups

en	These groups are automatically assigned to all customer users.

en	You can manage these groups via the configuration setting "CustomerGroupAlwaysGroups".
pt	Pode gerir estes groups via item de configuração "CustomerGroupAlwaysGroups".

en	Filter for groups

en	Select the customer user - group permissions.

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the customer user).

en	Customer User Default Groups:

en	Manage Customer User-Service Relations

en	Edit default services
pt	Editar os serviços por omissão

en	Filter for Services
pt	Filtro para serviços

en	Filter for services

en	Services
pt	Serviços

en	Dynamic Fields Management
pt	Gestão de Campos Dinâmicos

en	Add new field for object
pt	Adicionar novo campo a objeto

en	Filter for Dynamic Fields
pt	Filtro para Campos Dinâmicos

en	Filter for dynamic fields
pt	Filtro para campos dinâmicos

en	More Business Fields
pt	Mais Campos Empresariais

en	Would you like to benefit from additional dynamic field types for businesses? Upgrade to %s to get access to the following field types:

en	Database
pt	Base de dados

en	Use external databases as configurable data sources for this dynamic field.

en	Web service

en	External web services can be configured as data sources for this dynamic field.

en	Contact with data

en	This feature allows to add (multiple) contacts with data to tickets.

en	To add a new field, select the field type from one of the object's list, the object defines the boundary of the field and it can't be changed after the field creation.

en	Dynamic Fields List
pt	Lista de campos dinâmicos

en	Dynamic fields per page
pt	Campos dinâmicos por página

en	Label
pt	Etiqueta

en	Order
pt	Ordenar

en	Object
pt	Objeto

en	Delete this field
pt	Apagar este campo

en	Dynamic Fields
pt	Campos Dinâmicos

en	Go back to overview
pt	Voltar para visão geral

en	General
pt	Geral

en	This field is required, and the value should be alphabetic and numeric characters only.

en	Must be unique and only accept alphabetic and numeric characters.

en	Changing this value will require manual changes in the system.

en	This is the name to be shown on the screens where the field is active.

en	Field order
pt	Ordem dos campos

en	This field is required and must be numeric.
pt	Este campo é necessário e tem de ser numérico

en	This is the order in which this field will be shown on the screens where is active.

en	Is not possible to invalidate this entry, all config settings have to be changed beforehand.

en	Field type
pt	Tipo de campo

en	Object type
pt	Tipo de objeto

en	Internal field
pt	Campo interno

en	This field is protected and can't be deleted.

en	This dynamic field is used in the following config settings:

en	Field Settings
pt	Configurações de campo

en	Default value
pt	Valor por omissão

en	This is the default value for this field.
pt	Este é o valor por omissão deste campo

en	Default date difference
pt	Diferença de data por defeito

en	This field must be numeric.
pt	Este campo deve ser numérico.

en	The difference from NOW (in seconds) to calculate the field default value (e.g. 3600 or -60).

en	Define years period
pt	Definir período de anos

en	Activate this feature to define a fixed range of years (in the future and in the past) to be displayed on the year part of the field.

en	Years in the past
pt	Anos no passado

en	Years in the past to display (default: 5 years).
pt	Anos no passado a mostrar (predefinido: 5 anos).

en	Years in the future
pt	Anos no futuro

en	Years in the future to display (default: 5 years).
pt	Anos no futuro a mostrar (predefinido: 5 anos).

en	Show link
pt	Mostrar endereço de ligação

en	Here you can specify an optional HTTP link for the field value in Overviews and Zoom screens.

en	If special characters (&, @, :, /, etc.) should not be encoded, use 'url' instead of 'uri' filter.

en	Example
pt	Exemplo

en	Link for preview
pt	Ligação para prévisualizar

en	If filled in, this URL will be used for a preview which is shown when this link is hovered in ticket zoom. Please note that for this to work, the regular URL field above needs to be filled in, too.

en	Restrict entering of dates

en	Here you can restrict the entering of dates of tickets.
pt	Aqui pode restringir a intrução de datas de tickets.

en	Possible values
pt	Valores possíveis

en	Key
pt	Chave

en	Value
pt	Valor

en	Remove value
pt	Apagar valor

en	Add value
pt	Adicionar valor

en	Add Value
pt	Adicionar Valor

en	Add empty value
pt	Adicionar valor vazio

en	Activate this option to create an empty selectable value.

en	Tree View
pt	Vista em Árvore

en	Activate this option to display values as a tree.

en	Translatable values
pt	Valores traduzíveis

en	If you activate this option the values will be translated to the user defined language.

en	Note
pt	Nota

en	You need to add the translations manually into the language translation files.

en	Number of rows
pt	Número de linhas

en	Specify the height (in lines) for this field in the edit mode.

en	Number of cols
pt	Número de colunas

en	Specify the width (in characters) for this field in the edit mode.

en	Check RegEx
pt	RegEx

en	Here you can specify a regular expression to check the value. The regex will be executed with the modifiers xms.

en	RegEx

en	Invalid RegEx
pt	RegEx invalido

en	Error Message
pt	Mensagem de erro

en	Add RegEx
pt	Adicionar RegEx

en	Admin Message
pt	Mensagem do Administrador

en	With this module, administrators can send messages to agents, group or role members.
pt	Com este módulo, os administradores podem enviar mensagens aos agentes, grupos ou membros de um papel

en	Create Administrative Message
pt	Nova mensagem administrativa

en	Your message was sent to
pt	Mensagem enviada para

en	From
pt	De

en	Send message to users
pt	Enviar mensagem a utilizadores

en	Send message to group members
pt	Enviar mensagem aos membros do grupo

en	Group members need to have permission
pt	Os membros do grupo necessitam de ter permissões

en	Send message to role members
pt	Enviar mensagem aos membros do papel

en	Also send to customers in groups
pt	Enviar também a clientes em grupos

en	Body
pt	Corpo

en	Send
pt	Enviar

en	Generic Agent Job Management

en	Edit Job

en	Add Job

en	Run Job

en	Filter for Jobs

en	Filter for jobs

en	Last run
pt	Última execução

en	Run Now!
pt	Executar Agora!

en	Delete this task
pt	Apagar tarefa

en	Run this task
pt	Executar esta tarefa

en	Job Settings
pt	Definições da tarefa

en	Job name
pt	Nome da tarefa

en	The name you entered already exists.

en	Automatic Execution (Multiple Tickets)

en	Execution Schedule

en	Schedule minutes
pt	Minutos agendados

en	Schedule hours
pt	Horas agendada

en	Schedule days
pt	Dias agendados

en	Automatic execution values are in the system timezone.

en	Currently this generic agent job will not run automatically.
pt	Atualmente, esta tarefa não é executada automaticamente

en	To enable automatic execution select at least one value from minutes, hours and days!
pt	Tem de selecionar pelo menos um minuto, hora ou dia para ativar a execução automática

en	Event Based Execution (Single Ticket)

en	Event Triggers

en	List of all configured events

en	Delete this event
pt	Apagar este evento

en	Additionally or alternatively to a periodic execution, you can define ticket events that will trigger this job.

en	If a ticket event is fired, the ticket filter will be applied to check if the ticket matches. Only then the job is run on that ticket.

en	Do you really want to delete this event trigger?

en	Add Event Trigger

en	To add a new event select the event object and event name

en	Select Tickets
pt	Selecionar Tickets

en	(e. g. 10*5155 or 105658*)
pt	(ex., 10*5155 ou 105658*)

en	(e. g. 234321)
pt	(ex., 234321)

en	Customer user ID
pt	ID de cliente

en	(e. g. U5150)
pt	(ex., U5150)

en	Fulltext-search in article (e. g. "Mar*in" or "Baue*").
pt	Pesquisa em texto integral do artigo (ex. "Mar*in" ou "Baue*")

en	To
pt	Para

en	Cc

en	Service
pt	Serviço

en	Service Level Agreement
pt	Acordo de Nível de Serviço

en	Queue
pt	Fila

en	State
pt	Estado

en	Agent
pt	Agente

en	Owner
pt	Proprietário

en	Responsible
pt	Responsável

en	Ticket lock
pt	Ticket bloqueado

en	Dynamic fields
pt	Campos dinâmicos

en	Add dynamic field

en	Create times
pt	Criar tempo

en	No create time settings.
pt	Não existem definições de Tempo Criados

en	Ticket created
pt	Ticket criado

en	Ticket created between
pt	Ticket criado entre

en	and
pt	e

en	Last changed times
pt	Última data de modificação

en	No last changed time settings.

en	Ticket last changed
pt	Última modificação do ticket em

en	Ticket last changed between

en	Change times
pt	Alterar tempos

en	No change time settings.

en	Ticket changed

en	Ticket changed between

en	Last close times
pt	Última data de modificação

en	No last close time settings.
pt	Sem definições de tempo de fecho

en	Ticket last close
pt	Ticket fechado

en	Ticket last close between
pt	Ticket fechado entre

en	Close times
pt	Tempo de fecho

en	No close time settings.
pt	Sem definições de tempo de fecho

en	Ticket closed
pt	Ticket fechado

en	Ticket closed between
pt	Ticket fechado entre

en	Pending times
pt	Tempos pendentes

en	No pending time settings.
pt	Não existem definições de tempo pendente

en	Ticket pending time reached
pt	Tempo de pendência do ticket atingido

en	Ticket pending time reached between
pt	Tempo de pendência do ticket entre

en	Escalation times
pt	Tempos de escalagem

en	No escalation time settings.
pt	Sem definições de tempo de escalagem

en	Ticket escalation time reached
pt	Tempo de escalagem atingido

en	Ticket escalation time reached between
pt	Tempo de escalagem atingido entre

en	Escalation - first response time
pt	Escalagem - tempo da primeira resposta

en	Ticket first response time reached
pt	Tempo da primeira reposta atingido

en	Ticket first response time reached between
pt	Tempo da primeira reposta atingido entre

en	Escalation - update time
pt	Escalagem - tempo atualizado

en	Ticket update time reached
pt	Tempo de atualização de ticket atingido

en	Ticket update time reached between
pt	Tempo de atualização de ticket atingido entre

en	Escalation - solution time
pt	Escalagem - tempo de solução

en	Ticket solution time reached
pt	Tempo de solução de ticket atingido

en	Ticket solution time reached between
pt	Tempo de solução de ticket atingido entre

en	Archive search option
pt	Arquivar opção de pesquisa

en	Update/Add Ticket Attributes

en	Set new service
pt	Criar novo serviço

en	Set new Service Level Agreement
pt	Definir novo SLA

en	Set new priority
pt	Definir nova Prioridade

en	Set new queue
pt	Definir nova fila

en	Set new state
pt	Definir novo estado

en	Pending date
pt	Data da pendência

en	Set new agent
pt	Criar novo agente

en	new owner
pt	Novo proprietário

en	new responsible
pt	novo responsável

en	Set new ticket lock
pt	Definir novo bloqueio no ticket

en	New customer user ID
pt	Novo ID de cliente

en	New customer ID
pt	Novo ID de cliente

en	New title
pt	Novo título

en	New type
pt	Novo tipo

en	Archive selected tickets
pt	Arquivar tickets selecionados

en	Add Note
pt	Adicionar nota

en	Visible for customer
pt	Visível para o cliente

en	Time units
pt	Unidades de tempo

en	Execute Ticket Commands

en	Send agent/customer notifications on changes
pt	Enviar notificações de alterações a agente/cliente

en	CMD

en	This command will be executed. ARG[0] will be the ticket number. ARG[1] the ticket id.
pt	Este comando será executado. ARG[0] será o número do ticket e ARG[1] o seu ID.

en	Delete tickets
pt	Remover tickets

en	Warning: All affected tickets will be removed from the database and cannot be restored!
pt	Aviso: todos os tickets afectados serão removidos da base dados e não podem ser recuperados

en	Execute Custom Module
pt	Executar módulo customizado

en	Param %s key
pt	Chave do parametro %s

en	Param %s value
pt	Valor do parametro %s

en	Results
pt	Resultados

en	%s Tickets affected! What do you want to do?
pt	%s tickets afetados. O que deseja fazer ?

en	Warning: You used the DELETE option. All deleted tickets will be lost!
pt	Aviso: Utilizou a opção de APAGAR. Todos os tickets vão ser perdidos.

en	Warning: There are %s tickets affected but only %s may be modified during one job execution!

en	Affected Tickets
pt	Tickets afetados

en	Age
pt	Antiguidade

en	GenericInterface Web Service Management

en	Web Service Management

en	Debugger
pt	Depurador

en	Go back to web service
pt	Voltar ao web service

en	Clear
pt	Limpar

en	Do you really want to clear the debug log of this web service?
pt	Confirma a eliminação do debug log deste web service?

en	Request List
pt	Lista de pedidos

en	Time
pt	Tempo

en	Communication ID
pt	ID de Comunicação

en	Remote IP
pt	IP remoto

en	Loading
pt	A carregar

en	Select a single request to see its details.
pt	Seleccione um pedido para ver os detalhes.

en	Filter by type
pt	Filtrar por tipo

en	Filter from
pt	Desde

en	Filter to
pt	Até

en	Filter by remote IP
pt	Filtrar por IP remoto

en	Limit
pt	Limite

en	Refresh
pt	Atualizar

en	Add ErrorHandling

en	Edit ErrorHandling

en	Do you really want to delete this error handling module?

en	All configuration data will be lost.
pt	Os dados de configuração serão eliminados.

en	General options
pt	Opções Gerais

en	The name can be used to distinguish different error handling configurations.

en	Please provide a unique name for this web service.

en	Error handling module backend

en	This OTRS error handling backend module will be called internally to process the error handling mechanism.

en	Processing options
pt	Opções de processamento

en	Configure filters to control error handling module execution.

en	Only requests matching all configured filters (if any) will trigger module execution.

en	Operation filter
pt	Filtro de operação

en	Only execute error handling module for selected operations.

en	Note: Operation is undetermined for errors occuring while receiving incoming request data. Filters involving this error stage should not use operation filter.

en	Invoker filter

en	Only execute error handling module for selected invokers.

en	Error message content filter

en	Enter a regular expression to restrict which error messages should cause error handling module execution.

en	Error message subject and data (as seen in the debugger error entry) will considered for a match.

en	Example: Enter '^.*401 Unauthorized.*\\$' to handle only authentication related errors.

en	Error stage filter

en	Only execute error handling module on errors that occur during specific processing stages.

en	Example: Handle only errors where mapping for outgoing data could not be applied.

en	Error code
pt	Código de erro

en	An error identifier for this error handling module.

en	This identifier will be available in XSLT-Mapping and shown in debugger output.

en	Error message
pt	Mensagem de erro

en	An error explanation for this error handling module.

en	This message will be available in XSLT-Mapping and shown in debugger output.

en	Define if processing should be stopped after module was executed, skipping all remaining modules or only those of the same backend.

en	Default behavior is to resume, processing the next module.

en	This module allows to configure scheduled retries for failed requests.

en	Default behavior of GenericInterface web services is to send each request exactly once and not to reschedule after errors.

en	If more than one module capable of scheduling a retry is executed for an individual request, the module executed last is authoritative and determines if a retry is scheduled.

en	Request retry options

en	Retry options are applied when requests cause error handling module execution (based on processing options).

en	Schedule retry
pt	Agendar nova tentativa

en	Should requests causing an error be triggered again at a later time?

en	Initial retry interval
pt	Intervalo inicial de nova tentativa

en	Interval after which to trigger the first retry.

en	Note: This and all further retry intervals are based on the error handling module execution time for the initial request.

en	Factor for further retries

en	If a request returns an error even after a first retry, define if subsequent retries are triggered using the same interval or in increasing intervals.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute' and retry factor at '2', retries would be triggered at 10:01 (1 minute), 10:03 (2*1=2 minutes), 10:07 (2*2=4 minutes), 10:15 (2*4=8 minutes), ...

en	Maximum retry interval

en	If a retry interval factor of '1.5' or '2' is selected, undesirably long intervals can be prevented by defining the largest interval allowed.

en	Intervals calculated to exceed the maximum retry interval will then automatically be shortened accordingly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum interval at '5 minutes', retries would be triggered at 10:01 (1 minute), 10:03 (2 minutes), 10:07 (4 minutes), 10:12 (8=>5 minutes), 10:17, ...

en	Maximum retry count

en	Maximum number of retries before a failing request is discarded, not counting the initial request.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry count at '2', retries would be triggered at 10:01 and 10:02 only.

en	Note: Maximum retry count might not be reached if a maximum retry period is configured as well and reached earlier.

en	This field must be empty or contain a positive number.

en	Maximum retry period

en	Maximum period of time for retries of failing requests before they are discarded (based on the error handling module execution time for the initial request).

en	Retries that would normally be triggered after maximum period is elapsed (according to retry interval calculation) will automatically be triggered at maximum period exactly.

en	Example: If a request is initially triggered at 10:00 with initial interval at '1 minute', retry factor at '2' and maximum retry period at '30 minutes', retries would be triggered at 10:01, 10:03, 10:07, 10:15 and finally at 10:31=>10:30.

en	Note: Maximum retry period might not be reached if a maximum retry count is configured as well and reached earlier.

en	Add Invoker
pt	Adicionar Invocador

en	Edit Invoker

en	Do you really want to delete this invoker?
pt	Confirma a remoção deste invocador?

en	Invoker Details
pt	Detalhes do invocador

en	The name is typically used to call up an operation of a remote web service.
pt	O nome é utilizado para invocar uma operação de um web service remoto.

en	Invoker backend

en	This OTRS invoker backend module will be called to prepare the data to be sent to the remote system, and to process its response data.

en	Mapping for outgoing request data

en	Configure
pt	Configurar

en	The data from the invoker of OTRS will be processed by this mapping, to transform it to the kind of data the remote system expects.

en	Mapping for incoming response data

en	The response data will be processed by this mapping, to transform it to the kind of data the invoker of OTRS expects.

en	Asynchronous
pt	Assíncrono

en	Condition
pt	Condição

en	Edit this event
pt	Editar este evento

en	This invoker will be triggered by the configured events.

en	Add Event
pt	Adicionar evento

en	To add a new event select the event object and event name and click on the "+" button

en	Asynchronous event triggers are handled by the OTRS Scheduler Daemon in background (recommended).

en	Synchronous event triggers would be processed directly during the web request.

en	GenericInterface Invoker Event Settings for Web Service %s

en	Go back to
pt	Voltar para

en	Delete all conditions
pt	Eliminar todas as condições

en	Do you really want to delete all the conditions for this event?

en	General Settings
pt	Configurações Gerais

en	Event type
pt	Tipo de evento

en	Conditions
pt	Condições

en	Conditions can only operate on non-empty fields.

en	Type of Linking between Conditions

en	Remove this Condition
pt	Remover esta Condição

en	Type of Linking
pt	Tipo de Ligação

en	Fields
pt	Campos

en	Add a new Field
pt	Adicionar novo Campo

en	Remove this Field
pt	Remover este Campo

en	And can't be repeated on the same condition.
pt	E não pode ser repetido na mesma condição.

en	Add New Condition
pt	Adicionar Nova Condição

en	Mapping Simple
pt	Mapeamento Simples

en	Default rule for unmapped keys
pt	Regra pré-definida para chaves não mapeadas

en	This rule will apply for all keys with no mapping rule.

en	Default rule for unmapped values

en	This rule will apply for all values with no mapping rule.

en	New key map

en	Add key mapping

en	Mapping for Key

en	Remove key mapping

en	Key mapping

en	Map key
pt	Mapear chave

en	matching the

en	to new key

en	Value mapping

en	Map value

en	to new value

en	Remove value mapping

en	New value map

en	Add value mapping

en	Do you really want to delete this key mapping?

en	General Shortcuts

en	MacOS Shortcuts
pt	Atalhos MacOS

en	Comment code

en	Uncomment code
pt	Descomentar o código

en	Auto format code
pt	Formatar o código automaticamente

en	Expand/Collapse code block

en	Find
pt	Procurar

en	Find next
pt	Procurar o seguinte

en	Find previous
pt	Encontrar o anterior

en	Find and replace
pt	Encontrar e substituir

en	Find and replace all

en	XSLT Mapping

en	XSLT stylesheet

en	The entered data is not a valid XSLT style sheet.

en	Here you can add or modify your XSLT mapping code.

en	The editing field allows you to use different functions like automatic formatting, window resize as well as tag- and bracket-completion.

en	Data includes

en	Select one or more sets of data that were created at earlier request/response stages to be included in mappable data.

en	These sets will appear in the data structure at '/DataInclude/<DataSetName>' (see debugger output of actual requests for details).

en	Data key regex filters (before mapping)

en	Data key regex filters (after mapping)

en	Regular expressions

en	Replace
pt	Substituir

en	Remove regex

en	Add regex

en	These filters can be used to transform keys using regular expressions.

en	The data structure will be traversed recursively and all configured regexes will be applied to all keys.

en	Use cases are e.g. removing key prefixes that are undesired or correcting keys that are invalid as XML element names.

en	Example 1: Search = '^jira:' / Replace = '' turns 'jira:element' into 'element'.

en	Example 2: Search = '^' / Replace = '_' turns '16x16' into '_16x16'.

en	Example 3: Search = '^(?<number>\\d+) (?<text>.+?)\\$' / Replace = '_\\$+{text}_\\$+{number}' turns '16 elementname' into '_elementname_16'.

en	For information about regular expressions in Perl please see here:

en	Perl regular expressions tutorial

en	If modifiers are desired they have to be specified within the regexes themselves.

en	Regular expressions defined here will be applied before the XSLT mapping.

en	Regular expressions defined here will be applied after the XSLT mapping.

en	Add Operation

en	Edit Operation
pt	Editar Operação

en	Do you really want to delete this operation?

en	Operation Details
pt	Detalhes da operação

en	The name is typically used to call up this web service operation from a remote system.

en	Operation backend

en	This OTRS operation backend module will be called internally to process the request, generating data for the response.

en	Mapping for incoming request data

en	The request data will be processed by this mapping, to transform it to the kind of data OTRS expects.

en	Mapping for outgoing response data

en	The response data will be processed by this mapping, to transform it to the kind of data the remote system expects.

en	Include Ticket Data

en	Include ticket data in response.

en	Network Transport

en	Properties
pt	Propriedades

en	Route mapping for Operation

en	Define the route that should get mapped to this operation. Variables marked by a ':' will get mapped to the entered name and passed along with the others to the mapping. (e.g. /Ticket/:TicketID).

en	Valid request methods for Operation

en	Limit this Operation to specific request methods. If no method is selected all requests will be accepted.

en	Maximum message length
pt	Comprimento máximo da mensagem

en	This field should be an integer number.
pt	Este campo deve ser um inteiro.

en	Here you can specify the maximum size (in bytes) of REST messages that OTRS will process.

en	Send Keep-Alive
pt	Enviar Keep-alive

en	This configuration defines if incoming connections should get closed or kept alive.

en	Additional response headers

en	Add response header

en	Endpoint

en	URI to indicate specific location for accessing a web service.

en	e.g https://www.otrs.com:10745/api/v1.0 (without trailing backslash)

en	Timeout

en	Timeout value for requests.

en	Authentication
pt	Autenticação

en	An optional authentication mechanism to access the remote system.

en	BasicAuth User

en	The user name to be used to access the remote system.

en	BasicAuth Password

en	The password for the privileged user.

en	Use Proxy Options
pt	Utilizar Definições de Proxy

en	Show or hide Proxy options to connect to the remote system.

en	Proxy Server
pt	Servidor Proxy

en	URI of a proxy server to be used (if needed).

en	e.g. http://proxy_hostname:8080

en	Proxy User
pt	Usuário de Proxy

en	The user name to be used to access the proxy server.

en	Proxy Password
pt	Password de Proxy

en	The password for the proxy user.

en	Skip Proxy
pt	Ignorar Proxy

en	Skip proxy servers that might be configured globally?

en	Use SSL Options

en	Show or hide SSL options to connect to the remote system.

en	Client Certificate

en	The full path and name of the SSL client certificate file (must be in PEM, DER or PKCS#12 format).

en	e.g. /opt/otrs/var/certificates/SOAP/certificate.pem

en	Client Certificate Key

en	The full path and name of the SSL client certificate key file (if not already included in certificate file).

en	e.g. /opt/otrs/var/certificates/SOAP/key.pem

en	Client Certificate Key Password

en	The password to open the SSL certificate if the key is encrypted.

en	Certification Authority (CA) Certificate

en	The full path and name of the certification authority certificate file that validates SSL certificate.

en	e.g. /opt/otrs/var/certificates/SOAP/CA/ca.pem

en	Certification Authority (CA) Directory

en	The full path of the certification authority directory where the CA certificates are stored in the file system.

en	e.g. /opt/otrs/var/certificates/SOAP/CA

en	Controller mapping for Invoker

en	The controller that the invoker should send requests to. Variables marked by a ':' will get replaced by the data value and passed along with the request. (e.g. /Ticket/:TicketID?UserLogin=:UserLogin&Password=:Password).

en	Valid request command for Invoker

en	A specific HTTP command to use for the requests with this Invoker (optional).

en	Default command
pt	Comando por omissão

en	The default HTTP command to use for the requests.

en	e.g. https://local.otrs.com:8000/Webservice/Example

en	Set SOAPAction

en	Set to "Yes" in order to send a filled SOAPAction header.

en	Set to "No" in order to send an empty SOAPAction header.

en	Set to "Yes" in order to check the received SOAPAction header (if not empty).

en	Set to "No" in order to ignore the received SOAPAction header.

en	SOAPAction scheme

en	Select how SOAPAction should be constructed.

en	Some web services require a specific construction.

en	Some web services send a specific construction.

en	SOAPAction separator

en	Character to use as separator between name space and SOAP operation.

en	Usually .Net web services use "/" as separator.

en	SOAPAction free text

en	Text to be used to as SOAPAction.

en	Namespace

en	URI to give SOAP methods a context, reducing ambiguities.

en	e.g urn:otrs-com:soap:functions or http://www.otrs.com/GenericInterface/actions

en	Request name scheme

en	Select how SOAP request function wrapper should be constructed.

en	'FunctionName' is used as example for actual invoker/operation name.

en	'FreeText' is used as example for actual configured value.

en	Request name free text

en	Text to be used to as function wrapper name suffix or replacement.

en	Please consider XML element naming restrictions (e.g. don't use '<' and '&').

en	Response name scheme

en	Select how SOAP response function wrapper should be constructed.

en	Response name free text

en	Here you can specify the maximum size (in bytes) of SOAP messages that OTRS will process.

en	Encoding

en	The character encoding for the SOAP message contents.

en	e.g utf-8, latin1, iso-8859-1, cp1250, Etc.

en	Sort options
pt	Ordenar opções

en	Add new first level element

en	Element
pt	Elemento

en	Outbound sort order for xml fields (structure starting below function name wrapper) - see documentation for SOAP transport.

en	Add Web Service

en	Edit Web Service

en	Clone Web Service

en	The name must be unique.

en	Clone

en	Export Web Service

en	Import web service

en	Configuration File
pt	Ficheiro de Configuração

en	The file must be a valid web service configuration YAML file.

en	Here you can specify a name for the webservice. If this field is empty, the name of the configuration file is used as name.

en	Import
pt	Importar

en	Configuration History

en	Delete web service

en	Do you really want to delete this web service?

en	Ready2Adopt Web Services

en	Here you can activate Ready2Adopt web services showcasing our best practices that are a part of %s.

en	Please note that these web services may depend on other modules only available with certain %s contract levels (there will be a notification with further details when importing).

en	Import Ready2Adopt web service

en	Would you like to benefit from web services created by experts? Upgrade to %s to import some sophisticated Ready2Adopt web services.

en	After you save the configuration you will be redirected again to the edit screen.

en	If you want to return to overview please click the "Go to overview" button.

en	Remote system

en	Provider transport

en	Requester transport

en	Debug threshold

en	In provider mode, OTRS offers web services which are used by remote systems.

en	In requester mode, OTRS uses web services of remote systems.

en	Network transport
pt	Transporte de rede

en	Error Handling Modules

en	Error handling modules are used to react in case of errors during the communication. Those modules are executed in a specific order, which can be changed by drag and drop.

en	Backend

en	Add error handling module

en	Operations are individual system functions which remote systems can request.

en	Invokers prepare data for a request to a remote web service, and process its response data.

en	Controller

en	Inbound mapping

en	Outbound mapping

en	Delete this action
pt	Eliminar esta ação

en	At least one %s has a controller that is either not active or not present, please check the controller registration or delete the %s

en	History
pt	Histórico

en	Go back to Web Service

en	Here you can view older versions of the current web service's configuration, export or even restore them.

en	Configuration History List

en	Version
pt	Versão

en	Create time

en	Select a single configuration version to see its details.

en	Export web service configuration

en	Restore web service configuration

en	Do you really want to restore this version of the web service configuration?

en	Your current web service configuration will be overwritten.

en	Group Management
pt	Gestão de Grupos

en	Add Group
pt	Adicionar Grupo

en	Edit Group
pt	Editar grupo

en	The admin group is to get in the admin area and the stats group to get stats area.
pt	O grupo admin é para acesso à área de administração e o grupo stats é para acesso à área de estatísticas.

en	Create new groups to handle access permissions for different groups of agent (e. g. purchasing department, support department, sales department, ...).

en	It's useful for ASP solutions.
pt	Útil para soluções ASP

en	System Log
pt	Log de Sistema

en	Here you will find log information about your system.
pt	Aqui vai encontrar informação acerca do sistema

en	Hide this message
pt	Esconder esta mensagem

en	Recent Log Entries
pt	Últimas entradas

en	Facility
pt	Instalação

en	Message
pt	Mensagem

en	Mail Account Management
pt	Gestão de contas de email

en	Add Mail Account
pt	Adicionar conta de email

en	Edit Mail Account for host

en	and user account

en	Filter for Mail Accounts

en	Filter for mail accounts

en	All incoming emails with one account will be dispatched in the selected queue.

en	If your account is marked as trusted, the X-OTRS headers already existing at arrival time (for priority etc.) will be kept and used, for example in PostMaster filters.

en	Outgoing email can be configured via the Sendmail* settings in %s.

en	System Configuration
pt	Configuração do Sistema

en	Host
pt	Anfitrião

en	Delete account
pt	Ápagar conta

en	Fetch mail
pt	Descarregar emails

en	Do you really want to delete this mail account?

en	Password
pt	Palavra-passe

en	Example: mail.example.com
pt	Exemplo: mail.example.com

en	IMAP Folder

en	Only modify this if you need to fetch mail from a different folder than INBOX.

en	Trusted
pt	De confiança

en	Dispatching
pt	Enviado

en	Edit Mail Account
pt	Editar conta de email

en	Administration Overview

en	Filter for Items

en	Filter
pt	Filtro

en	Favorites

en	You can add favorites by moving your cursor over items on the right side and clicking the star icon.

en	Links

en	View the admin manual on Github

en	No Matches

en	Sorry, your search didn't match any items.

en	Set as favorite

en	Ticket Notification Management

en	Here you can upload a configuration file to import Ticket Notifications to your system. The file needs to be in .yml format as exported by the Ticket Notification module.

en	Here you can choose which events will trigger this notification. An additional ticket filter can be applied below to only send for ticket with certain criteria.

en	Ticket Filter
pt	Filtro de tickets

en	Lock
pt	Bloquear

en	SLA

en	Customer User ID

en	Article Filter
pt	Filtro de artigo

en	Only for ArticleCreate and ArticleSend event

en	Article sender type

en	If ArticleCreate or ArticleSend is used as a trigger event, you need to specify an article filter as well. Please select at least one of the article filter fields.

en	Customer visibility

en	Communication channel

en	Include attachments to notification
pt	Incluir anexos na notificação

en	Notify user just once per day about a single ticket using a selected transport.

en	This field is required and must have less than 4000 characters.

en	Notifications are sent to an agent or a customer.
pt	As notificações são enviadas para um agente ou um cliente.

en	To get the first 20 character of the subject (of the latest agent article).
pt	Para obter os primeiros 20 carateres do assunto (do último artigo do agente)

en	To get the first 5 lines of the body (of the latest agent article).
pt	Para obter as últimas 5 linhas do corpo do email (do último artigo do agente)

en	To get the first 20 character of the subject (of the latest customer article).
pt	Para obter os primeiros 20 carateres do assunto (do último artigo do cliente)

en	To get the first 5 lines of the body (of the latest customer article).
pt	Para obter as últimas 5 linhas do corpo do email (do último artigo do cliente)

en	Attributes of the current customer user data

en	Attributes of the current ticket owner user data

en	Attributes of the current ticket responsible user data

en	Attributes of the current agent user who requested this action

en	Attributes of the ticket data

en	Ticket dynamic fields internal key values

en	Ticket dynamic fields display values, useful for Dropdown and Multiselect fields

en	Use comma or semicolon to separate email addresses.

en	You can use OTRS-tags like <OTRS_TICKET_DynamicField_...> to insert values from the current ticket.

en	Manage %s

en	Downgrade to ((OTRS)) Community Edition

en	Read documentation
pt	Ler documentação

en	%s makes contact regularly with cloud.otrs.com to check on available updates and the validity of the underlying contract.

en	Unauthorized Usage Detected

en	This system uses the %s without a proper license! Please make contact with %s to renew or activate your contract!

en	%s not Correctly Installed

en	Your %s is not correctly installed. Please reinstall it with the button below.

en	Reinstall %s

en	Your %s is not correctly installed, and there is also an update available.

en	You can either reinstall your current version or perform an update with the buttons below (update recommended).

en	Update %s
pt	Atualizar %s

en	%s Not Yet Available

en	%s will be available soon.

en	%s Update Available

en	An update for your %s is available! Please update at your earliest!

en	%s Correctly Deployed

en	Congratulations, your %s is correctly installed and up to date!

en	Go to the OTRS customer portal

en	%s will be available soon. Please check again in a few days.

en	Please have a look at %s for more information.

en	Your ((OTRS)) Community Edition is the base for all future actions. Please register first before you continue with the upgrade process of %s!

en	Before you can benefit from %s, please contact %s to get your %s contract.

en	Connection to cloud.otrs.com via HTTPS couldn't be established. Please make sure that your OTRS can connect to cloud.otrs.com via port 443.

en	Package installation requires patch level update of OTRS.

en	Please visit our customer portal and file a request.

en	Everything else will be done as part of your contract.

en	Your installed OTRS version is %s.

en	To install this package, you need to update to OTRS %s or higher.

en	To install this package, the Maximum OTRS Version is %s.

en	To install this package, the required Framework version is %s.

en	Why should I keep OTRS up to date?

en	You will receive updates about relevant security issues.

en	You will receive updates for all other relevant OTRS issues

en	With your existing contract you can only use a small part of the %s.

en	If you would like to take full advantage of the %s get your contract upgraded now! Contact %s.

en	Cancel downgrade and go back

en	Go to OTRS Package Manager
pt	Voltar à página de gestão de pacotes do OTRS

en	Sorry, but currently you can't downgrade due to the following packages which depend on %s:

en	Vendor
pt	Fabricante

en	Please uninstall the packages first using the package manager and try again.

en	You are about to downgrade to ((OTRS)) Community Edition and will lose the following features and all data related to these:

en	Chat

en	Report Generator

en	Timeline view in ticket zoom

en	DynamicField ContactWithData

en	DynamicField Database

en	SLA Selection Dialog

en	Ticket Attachment View

en	The %s skin

en	PGP Management
pt	Gestão de PGP

en	Add PGP Key
pt	Adicionar chave PGP

en	PGP support is disabled

en	To be able to use PGP in OTRS, you have to enable it first.

en	Enable PGP support

en	Faulty PGP configuration

en	PGP support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Configure it here!

en	Check PGP configuration

en	In this way you can directly edit the keyring configured in SysConfig.
pt	Desta forma pode editar diretamente o anel de chaves configurado no SysConfig

en	Introduction to PGP
pt	Introdução ao PGP

en	Identifier
pt	Identificador

en	Bit

en	Fingerprint
pt	Impressão Digital

en	Expires
pt	Expira

en	Delete this key
pt	Apagar chave

en	PGP key
pt	Chave PGP

en	Package Manager
pt	Gestor de Pacotes

en	Uninstall Package

en	Uninstall package
pt	Desinstalar pacote

en	Do you really want to uninstall this package?
pt	Deseja mesmo desinstalar este pacote?

en	Reinstall package
pt	Re-instalar pacote

en	Do you really want to reinstall this package? Any manual changes will be lost.
pt	Confirma a re-instalação do pacote ? As alterações manuais serão perdidas.

en	Go to updating instructions

en	package information

en	Package installation requires a patch level update of OTRS.

en	Package update requires a patch level update of OTRS.

en	If you are a OTRS Business Solution™ customer, please visit our customer portal and file a request.

en	Please note that your installed OTRS version is %s.

en	To install this package, you need to update OTRS to version %s or newer.

en	This package can only be installed on OTRS version %s or older.

en	This package can only be installed on OTRS version %s or newer.

en	You will receive updates for all other relevant OTRS issues.

en	How can I do a patch level update if I don’t have a contract?

en	Please find all relevant information within the updating instructions at %s.

en	In case you would have further questions we would be glad to answer them.

en	Install Package
pt	Instalar pacote

en	Update Package

en	Continue
pt	Continuar

en	Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Install
pt	Instalar

en	Update repository information
pt	Atualizar informação do repositório

en	Cloud services are currently disabled.

en	OTRS Verify™ can not continue!

en	Enable cloud services

en	Update all installed packages
pt	Atualizar todos os pacotes instalados

en	Online Repository
pt	Repositório Online

en	Action
pt	Ação

en	Module documentation
pt	Documentação do módulo

en	Local Repository
pt	Repositório Local

en	This package is verified by OTRSverify (tm)

en	Uninstall
pt	Desinstalar

en	Package not correctly deployed! Please reinstall the package.
pt	O pacote não foi corretamente instalado! Por favor reinstale o pacote.

en	Reinstall
pt	Reinstalar

en	Features for %s customers only

en	With %s, you can benefit from the following optional features. Please make contact with %s if you need more information.

en	Package Information

en	Download package
pt	Descarregar pacote

en	Rebuild package
pt	Reconstruir o pacote

en	Metadata
pt	Metadados

en	Change Log
pt	Log de alterações

en	Date
pt	Data

en	List of Files
pt	Lista de ficheiros

en	Permission
pt	Permissão

en	Download file from package!
pt	Descarregar ficheiro do pacote

en	Required
pt	Obrigatório

en	Size
pt	Tamanho

en	Primary Key
pt	Chave Primária

en	Auto Increment

en	SQL

en	File Differences for File %s

en	File differences for file %s
pt	Diferenças entre ficheiros para %s

en	Performance Log
pt	Log de desempenho

en	Range
pt	Intervalo

en	last
pt	nos últimos

en	This feature is enabled!
pt	Esta opção está ativa

en	Just use this feature if you want to log each request.
pt	Use esta opção apenas se pretender registar cada pedido

en	Activating this feature might affect your system performance!

en	Disable it here!
pt	Desativar aqui

en	Logfile too large!
pt	Ficheiro de log demasiado grande

en	The logfile is too large, you need to reset it
pt	Ficheiro de log demasiado grande, é necessário limpar

en	Reset
pt	Restaurar

en	Overview
pt	Visão Geral

en	Interface

en	Requests
pt	Pedidos

en	Min Response
pt	Resposta mínima

en	Max Response
pt	Resposta máxima

en	Average Response
pt	Média de Resposta

en	Period
pt	Período

en	minutes
pt	minutos

en	Min

en	Max

en	Average
pt	Média

en	PostMaster Filter Management
pt	Gestão de Filtros de Correio

en	Add PostMaster Filter
pt	Adicionar filtro de correio

en	Edit PostMaster Filter
pt	Editar filtro de correio

en	Filter for PostMaster Filters

en	Filter for PostMaster filters

en	To dispatch or filter incoming emails based on email headers. Matching using Regular Expressions is also possible.
pt	Para enviar ou filtrar emails baseado nos cabeçalhos. É possível a utilização de expressões regulares.

en	If you want to match only the email address, use EMAILADDRESS:info@example.com in From, To or Cc.
pt	Se pretender apenas igualar o email, utilize EMAILADDRESS:info@example.com em From, To ou Cc.

en	If you use Regular Expressions, you also can use the matched value in () as [***] in the 'Set' action.
pt	Se utilizar expressões regulares, pode condizer valores em () como [***] na ação 'Set' .

en	You can also use named captures %s and use the names in the 'Set' action %s (e.g. Regexp: %s, Set action: %s). A matched EMAILADDRESS has the name '%s'.

en	Delete this filter
pt	Apagar filtro

en	Do you really want to delete this postmaster filter?

en	A postmaster filter with this name already exists!

en	Filter Condition
pt	Condição do filtro

en	AND Condition

en	Search header field

en	for value

en	The field needs to be a valid regular expression or a literal word.
pt	O filtro necessita de ser uma expressão regular válida ou uma palavra.

en	Negate

en	Set Email Headers
pt	Define os cabeçalhos de email

en	Set email header

en	with value
pt	com valor

en	The field needs to be a literal word.
pt	O campo necessita de ser uma palavra

en	Header
pt	Cabeçalho

en	Priority Management
pt	Gestão de Prioridades

en	Add Priority
pt	Adicionar Prioridade

en	Edit Priority
pt	Editar Prioridade

en	Filter for Priorities
pt	Filtro para Prioridades

en	Filter for priorities

en	This priority is present in a SysConfig setting, confirmation for updating settings to point to the new priority is needed!

en	This priority is used in the following config settings:

en	Process Management

en	Filter for Processes
pt	Filtrar por Processos

en	Filter for processes

en	Create New Process
pt	Criar Novo Processo

en	Deploy All Processes
pt	Implementar todos os Processos

en	Here you can upload a configuration file to import a process to your system. The file needs to be in .yml format as exported by process management module.

en	Upload process configuration

en	Import process configuration

en	Ready2Adopt Processes

en	Here you can activate Ready2Adopt processes showcasing our best practices. Please note that some additional configuration may be required.

en	Would you like to benefit from processes created by experts? Upgrade to %s to import some sophisticated Ready2Adopt processes.

en	Import Ready2Adopt process

en	To create a new Process you can either import a Process that was exported from another system or create a complete new one.

en	Changes to the Processes here only affect the behavior of the system, if you synchronize the Process data. By synchronizing the Processes, the newly made changes will be written to the Configuration.

en	Processes
pt	Processos

en	Process name
pt	Nome do Processo

en	Print
pt	Imprimir

en	Export Process Configuration

en	Copy Process

en	Cancel & close

en	Go Back

en	Please note, that changing this activity will affect the following processes

en	Activity
pt	Atividade

en	Activity Name
pt	Nome de Atividade

en	Activity Dialogs
pt	Diálogos de Atividade

en	You can assign Activity Dialogs to this Activity by dragging the elements with the mouse from the left list to the right list.

en	Ordering the elements within the list is also possible by drag 'n' drop.

en	Filter available Activity Dialogs
pt	Filtrar Diálogos de Atividade disponíveis

en	Available Activity Dialogs
pt	Diálogos de Atividade disponíveis

en	Name: %s, EntityID: %s

en	Create New Activity Dialog
pt	Criar novo Diálogo de Atividade

en	Assigned Activity Dialogs
pt	Diálogos de Atividade atribuídos

en	Please note that changing this activity dialog will affect the following activities

en	Please note that customer users will not be able to see or use the following fields: Owner, Responsible, Lock, PendingTime and CustomerID.

en	The Queue field can only be used by customers when creating a new ticket.

en	Activity Dialog
pt	Diálogo de Atividade

en	Activity dialog Name
pt	Nome de Diálogo de Atividade

en	Available in
pt	Disponível em

en	Description (short)
pt	Descrição (curta)

en	Description (long)
pt	Descrição (longa)

en	The selected permission does not exist.

en	Required Lock

en	The selected required lock does not exist.

en	Submit Advice Text

en	Submit Button Text

en	You can assign Fields to this Activity Dialog by dragging the elements with the mouse from the left list to the right list.

en	Filter available fields

en	Available Fields
pt	Campos Disponíveis

en	Assigned Fields
pt	Campos Assignados

en	Communication Channel

en	Is visible for customer

en	Display

en	Path

en	Edit this transition

en	Transition Actions

en	You can assign Transition Actions to this Transition by dragging the elements with the mouse from the left list to the right list.

en	Filter available Transition Actions

en	Available Transition Actions

en	Create New Transition Action

en	Assigned Transition Actions

en	Activities
pt	Atividades

en	Filter Activities...

en	Create New Activity
pt	Criar nova Atividade

en	Filter Activity Dialogs...
pt	Filtrar Diálogos de Atividade

en	Transitions
pt	Transições

en	Filter Transitions...
pt	Filtrar Transições...

en	Create New Transition

en	Filter Transition Actions...

en	Edit Process

en	Print process information
pt	Imprimir informação do processo

en	Delete Process
pt	Eliminar Processo

en	Delete Inactive Process

en	Available Process Elements

en	The Elements listed above in this sidebar can be moved to the canvas area on the right by using drag'n'drop.

en	You can place Activities on the canvas area to assign this Activity to the Process.

en	To assign an Activity Dialog to an Activity drop the Activity Dialog element from this sidebar over the Activity placed in the canvas area.

en	You can start a connection between two Activities by dropping the Transition element over the Start Activity of the connection. After that you can move the loose end of the arrow to the End Activity.

en	Actions can be assigned to a Transition by dropping the Action Element onto the label of a Transition.

en	Edit Process Information
pt	Editar informação do processo

en	Process Name
pt	Nome do Processo

en	The selected state does not exist.
pt	O estado selecionado não existe.

en	Add and Edit Activities, Activity Dialogs and Transitions

en	Show EntityIDs

en	Extend the width of the Canvas

en	Extend the height of the Canvas

en	Remove the Activity from this Process

en	Edit this Activity
pt	Editar esta Atividade

en	Save Activities, Activity Dialogs and Transitions

en	Do you really want to delete this Process?

en	Do you really want to delete this Activity?

en	Do you really want to delete this Activity Dialog?

en	Do you really want to delete this Transition?

en	Do you really want to delete this Transition Action?

en	Do you really want to remove this activity from the canvas? This can only be undone by leaving this screen without saving.

en	Do you really want to remove this transition from the canvas? This can only be undone by leaving this screen without saving.

en	In this screen, you can create a new process. In order to make the new process available to users, please make sure to set its state to 'Active' and synchronize after completing your work.

en	cancel & close

en	Start Activity
pt	Iniciar Atividade

en	Contains %s dialog(s)

en	Assigned dialogs

en	Activities are not being used in this process.

en	Assigned fields

en	Activity dialogs are not being used in this process.

en	Condition linking

en	Transitions are not being used in this process.

en	Module name

en	Transition actions are not being used in this process.

en	Please note that changing this transition will affect the following processes

en	Transition
pt	Transição

en	Transition Name

en	Please note that changing this transition action will affect the following processes

en	Transition Action

en	Transition Action Name

en	Transition Action Module

en	Config Parameters
pt	Configurar Parâmetros

en	Add a new Parameter
pt	Adicionar novo Parâmetro

en	Remove this Parameter

en	Queue Management

en	Add Queue
pt	Adicionar Fila

en	Edit Queue
pt	Editar fila

en	Filter for Queues
pt	Filtro para filas

en	Filter for queues
pt	Filtro para filas

en	A queue with this name already exists!

en	This queue is present in a SysConfig setting, confirmation for updating settings to point to the new queue is needed!

en	Sub-queue of
pt	Sub-fila de

en	Unlock timeout
pt	Tempo de desbloqueio

en	0 = no unlock
pt	0 = sem desbloqueio

en	hours
pt	horas

en	Only business hours are counted.
pt	Apenas são contabilizadas horas de expediente

en	If an agent locks a ticket and does not close it before the unlock timeout has passed, the ticket will unlock and will become available for other agents.
pt	Se um ticket for bloqueado e o agente não o fechar antes de terminar o prazo pendente, o ticket fica desbloqueado e disponível para outros agentes.

en	Notify by
pt	Notificar por

en	0 = no escalation
pt	0 = sem escalagem

en	If there is not added a customer contact, either email-external or phone, to a new ticket before the time defined here expires, the ticket is escalated.
pt	Se não tiver sido adicionado um contacto de cliente, seja de telefone ou email ao ticket, antes do período definido expirar, o ticket é escalado.

en	If there is an article added, such as a follow-up via email or the customer portal, the escalation update time is reset. If there is no customer contact, either email-external or phone, added to a ticket before the time defined here expires, the ticket is escalated.
pt	Se um novo artigo for adicionado, por email ou via browser, o tempo de escalagem é reiniciado. Caso contrário se o tempo expirar o ticket é escalado.

en	If the ticket is not set to closed before the time defined here expires, the ticket is escalated.
pt	Se o ticket não for fechado antes do tempo definido, o ticket é escalado

en	Follow up Option
pt	Opção de atualização

en	Specifies if follow up to closed tickets would re-open the ticket, be rejected or lead to a new ticket.
pt	Especifica se uma atualização reabre o ticket, rejeita a atualização ou abre um novo ticket

en	Ticket lock after a follow up
pt	Bloqueio do ticket após atualização

en	If a ticket is closed and the customer sends a follow up the ticket will be locked to the old owner.
pt	Se o ticket estiver fechado e o cliente enviar uma atualização, o ticket vai ficar bloqueado ao último proprietário

en	System address
pt	Endereço de sistema

en	Will be the sender address of this queue for email answers.
pt	Será o endereço de email usado para respostas nesta fila.

en	Default sign key
pt	Chave de assinatura por omissão

en	To use a sign key, PGP keys or S/MIME certificates need to be added with identifiers for selected queue system address.

en	Salutation
pt	Saudação

en	The salutation for email answers.
pt	A saudação das respostas de email.

en	Signature
pt	Assinatura

en	The signature for email answers.
pt	A assinatura das respostas de email.

en	This queue is used in the following config settings:

en	Manage Queue-Auto Response Relations
pt	Gerir as relações Fila - autoresposta

en	Change Auto Response Relations for Queue
pt	Alterar as relações de auto respostas para a fila

en	This filter allow you to show queues without auto responses

en	Queues without Auto Responses
pt	Filas sem Respostas Automáticas

en	This filter allow you to show all queues

en	Show All Queues
pt	Mostrar Todas as Filas

en	Auto Responses
pt	Respostas Automáticas

en	Manage Template-Queue Relations

en	Filter for Templates

en	Filter for templates

en	Templates

en	System Registration Management

en	Edit System Registration

en	System Registration Overview

en	Register System

en	Validate OTRS-ID

en	Deregister System

en	Edit details

en	Show transmitted data

en	Deregister system

en	Overview of registered systems

en	This system is registered with OTRS Group.

en	System type

en	Unique ID

en	Last communication with registration server

en	System Registration not Possible

en	Please note that you can't register your system if OTRS Daemon is not running correctly!

en	Instructions

en	System Deregistration not Possible

en	Please note that you can't deregister your system if you're using the %s or having a valid service contract.

en	OTRS-ID Login

en	Read more

en	You need to log in with your OTRS-ID to register your system.

en	Your OTRS-ID is the email address you used to sign up on the OTRS.com webpage.

en	Data Protection

en	What are the advantages of system registration?

en	You will receive updates about relevant security releases.

en	With your system registration we can improve our services for you, because we have all relevant information available.

en	This is only the beginning!

en	We will inform you about our new services and offerings soon.

en	Can I use OTRS without being registered?

en	System registration is optional.

en	You can download and use OTRS without being registered.

en	Is it possible to deregister?

en	You can deregister at any time.

en	Which data is transfered when registering?

en	A registered system sends the following data to OTRS Group:

en	Fully Qualified Domain Name (FQDN), OTRS version, Database, Operating System and Perl version.

en	Why do I have to provide a description for my system?

en	The description of the system is optional.

en	The description and system type you specify help you to identify and manage the details of your registered systems.

en	How often does my OTRS system send updates?

en	Your system will send updates to the registration server at regular intervals.

en	Typically this would be around once every three days.

en	If you deregister your system, you will lose these benefits:

en	You need to log in with your OTRS-ID to deregister your system.

en	OTRS-ID

en	You don't have an OTRS-ID yet?

en	Sign up now
pt	Registar-se agora

en	Forgot your password?

en	Retrieve a new one

en	Next
pt	Próximo

en	This data will be frequently transferred to OTRS Group when you register this system.

en	Attribute

en	FQDN

en	OTRS Version

en	Operating System

en	Perl Version

en	Optional description of this system.

en	Register

en	Continuing with this step will deregister the system from OTRS Group.

en	Deregister

en	You can modify registration settings here.

en	Overview of Transmitted Data

en	There is no data regularly sent from your system to %s.

en	The following data is sent at minimum every 3 days from your system to %s.

en	The data will be transferred in JSON format via a secure https connection.

en	System Registration Data

en	Support Data

en	Role Management
pt	Gestão de Papeis

en	Add Role
pt	Adicionar Papel

en	Edit Role
pt	Editar papel

en	Filter for Roles
pt	Filtro para papéis

en	Filter for roles
pt	Filtro para papéis

en	Create a role and put groups in it. Then add the role to the users.
pt	Criar um papel e atribuir-lhe grupos. Depois atribuir o papel aos utilizadores.

en	There are no roles defined. Please use the 'Add' button to create a new role.
pt	Não há papeis definidos. Utilize o botão 'Adicionar' para criar um novo papel

en	Manage Role-Group Relations
pt	Gerir relações Papel-Grupo

en	Roles
pt	Papeis

en	Select the role:group permissions.
pt	Seleciona as permissões papel:grupo

en	If nothing is selected, then there are no permissions in this group (tickets will not be available for the role).
pt	Se nada for selecionado, o grupo não terá permissões(os tickets não serão visiveis para o papel)

en	Toggle %s permission for all
pt	Ativar a permissão %s para todos

en	move_into
pt	mover para

en	Permissions to move tickets into this group/queue.
pt	Permissões para mover tickets para este grupo/queue

en	create
pt	criar

en	Permissions to create tickets in this group/queue.
pt	Permissões para criar tickets neste grupo/fila

en	note
pt	nota

en	Permissions to add notes to tickets in this group/queue.
pt	Permissões para adicionar notas a tickets neste grupo/fila

en	owner
pt	proprietário

en	Permissions to change the owner of tickets in this group/queue.
pt	Permissões para alterar o proprietário do ticket neste grupo/fila

en	priority
pt	prioridade

en	Permissions to change the ticket priority in this group/queue.
pt	Permissões para modificar a prioridade do ticket neste grupo/fila

en	Manage Agent-Role Relations
pt	Gerir relações Agente-Papel

en	Add Agent
pt	Adicionar agente

en	Filter for Agents
pt	Filtro para agentes

en	Filter for agents
pt	Filtro para agentes

en	Agents
pt	Agentes

en	Manage Role-Agent Relations
pt	Gerir relações papel-agente

en	SLA Management
pt	Gestão de SLA

en	Edit SLA
pt	Editar SLA

en	Add SLA
pt	Adicionar SLA

en	Filter for SLAs

en	Please write only numbers!
pt	Introduza apenas números

en	S/MIME Management
pt	Gestão de S/MIME

en	Add Certificate
pt	Adicionar Certificado

en	Add Private Key
pt	Adicionar Chave Privada

en	SMIME support is disabled

en	To be able to use SMIME in OTRS, you have to enable it first.

en	Enable SMIME support

en	Faulty SMIME configuration

en	SMIME support is enabled, but the relevant configuration contains errors. Please check the configuration using the button below.

en	Check SMIME configuration

en	Filter for Certificates
pt	Filtro para Certificados

en	Filter for certificates

en	To show certificate details click on a certificate icon.

en	To manage private certificate relations click on a private key icon.

en	Here you can add relations to your private certificate, these will be embedded to the S/MIME signature every time you use this certificate to sign an email.

en	See also
pt	Ver também

en	In this way you can directly edit the certification and private keys in file system.
pt	Aqui pode editar directamente os certificados e chaves privadas presentes no sistema de ficheiros.

en	Hash

en	Create
pt	Criar

en	Handle related certificates

en	Read certificate

en	Delete this certificate
pt	Apagar este certificado

en	File
pt	Ficheiro

en	Secret
pt	Segredo

en	Related Certificates for

en	Delete this relation

en	Available Certificates

en	Filter for S/MIME certs

en	Relate this certificate

en	S/MIME Certificate
pt	Certificado S/MIME

en	Close this dialog
pt	Fechar esta janela

en	Certificate Details

en	Salutation Management
pt	Gestão de Saudações

en	Add Salutation
pt	Adicionar Saudação

en	Edit Salutation
pt	Editar saudação

en	Filter for Salutations

en	Filter for salutations

en	e. g.
pt	ex.

en	Example salutation
pt	Exemplo de saudação

en	Secure Mode Needs to be Enabled!

en	Secure mode will (normally) be set after the initial installation is completed.
pt	O modo seguro vai estar ativo após a instalação inicial estar completa

en	If secure mode is not activated, activate it via SysConfig because your application is already running.

en	SQL Box
pt	Comandos SQL

en	Filter for Results

en	Filter for results

en	Here you can enter SQL to send it directly to the application database. It is not possible to change the content of the tables, only select queries are allowed.

en	Here you can enter SQL to send it directly to the application database.
pt	Pode introduzir comandos SQL para executar diretamente na base de dados

en	Options
pt	Opções

en	Only select queries are allowed.

en	The syntax of your SQL query has a mistake. Please check it.
pt	A sintaxe do comando SQL contém erros. Corrija por favor

en	There is at least one parameter missing for the binding. Please check it.
pt	Há pelo menos um parametro em falta. Corrija por favor

en	Result format
pt	Formato do resultado

en	Run Query
pt	Executar query

en	%s Results

en	Query is executed.
pt	A query foi executada

en	Service Management
pt	Gestão de serviço

en	Add Service
pt	Adicionar Serviço

en	Edit Service
pt	Editar serviço

en	Service name maximum length is 200 characters (with Sub-service).

en	Sub-service of
pt	Sub-serviço de

en	Session Management
pt	Gestão de Sessões

en	Detail Session View for %s (%s)

en	All sessions
pt	Todas as sessões

en	Agent sessions
pt	Sessões de agente

en	Customer sessions
pt	Sessões de cliente

en	Unique agents
pt	Agentes únicos

en	Unique customers
pt	Clientes únicos

en	Kill all sessions
pt	Terminar todas as sessões

en	Kill this session
pt	Terminar esta sessão

en	Filter for Sessions

en	Filter for sessions

en	Session
pt	Sessão

en	User
pt	Utilizador

en	Kill
pt	Terminar

en	Detail View for SessionID: %s - %s

en	Signature Management
pt	Gestão de Assinaturas

en	Add Signature
pt	Adicionar assinatura

en	Edit Signature
pt	Editar assinatura

en	Filter for Signatures

en	Filter for signatures

en	Example signature
pt	Assinatura de exemplo

en	State Management
pt	Gestão de estado

en	Add State
pt	Adicionar estado

en	Edit State
pt	Editar estado

en	Filter for States

en	Filter for states

en	Attention
pt	Atenção

en	Please also update the states in SysConfig where needed.

en	This state is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	State type
pt	Tipo de estado

en	It's not possible to invalidate this entry because there is no other merge states in system!

en	This state is used in the following config settings:

en	Sending support data to OTRS Group is not possible!

en	Enable Cloud Services

en	This data is sent to OTRS Group on a regular basis. To stop sending this data please update your system registration.

en	You can manually trigger the Support Data sending by pressing this button:

en	Send Update

en	Currently this data is only shown in this system.

en	A support bundle (including: system registration information, support data, a list of installed packages and all locally modified source code files) can be generated by pressing this button:

en	Generate Support Bundle

en	The Support Bundle has been Generated

en	Please choose one of the following options.

en	Send by Email

en	The support bundle is too large to send it by email, this option has been disabled.

en	The email address for this user is invalid, this option has been disabled.

en	Sending
pt	Remetente

en	The support bundle will be sent to OTRS Group via email automatically.

en	Download File

en	A file containing the support bundle will be downloaded to the local system. Please save the file and send it to the OTRS Group, using an alternate method.

en	Error: Support data could not be collected (%s).

en	Details

en	System Email Addresses Management
pt	Gestão dos Endereços de email do Sistema

en	Add System Email Address
pt	Adicionar email de sistema

en	Edit System Email Address
pt	Editar email de sistema

en	Add System Address

en	Filter for System Addresses

en	Filter for system addresses

en	All incoming email with this address in To or Cc will be dispatched to the selected queue.
pt	Todos os emails recebidos para este endereço em To ou CC são enviados para a fila selecionada

en	Email address
pt	Endereço email

en	Display name
pt	Nome

en	This email address is already used as system email address.

en	The display name and email address will be shown on mail you send.
pt	O nome e endereço email serão mostrados nas mensagens que enviar

en	This system address cannot be set to invalid.

en	This system address cannot be set to invalid, because it is used in one or more queue(s) or auto response(s).

en	online administrator documentation

en	System configuration

en	Navigate through the available settings by using the tree in the navigation box on the left side.

en	Find certain settings by using the search field below or from search icon from the top navigation.

en	Find out how to use the system configuration by reading the %s.

en	Search in all settings...

en	There are currently no settings available. Please make sure to run 'otrs.Console.pl Maint::Config::Rebuild' before using the software.

en	Changes Deployment

en	Help

en	This is an overview of all settings which will be part of the deployment if you start it now. You can compare each setting to its former state by clicking the icon on the top right.

en	To exclude certain settings from a deployment, click the checkbox on the header bar of a setting.

en	By default, you will only deploy settings which you changed on your own. If you'd like to deploy settings changed by other users, too, please click the link on top of the screen to enter the advanced deployment mode.

en	A deployment has just been restored, which means that all affected setting have been reverted to the state from the selected deployment.

en	Please review the changed settings and deploy afterwards.

en	An empty list of changes means that there are no differences between the restored and the current state of the affected settings.

en	Changes Overview

en	There are %s changed settings which will be deployed in this run.

en	Switch to basic mode to deploy settings only changed by you.

en	You have %s changed settings which will be deployed in this run.

en	Switch to advanced mode to deploy settings changed by other users, too.

en	There are no settings to be deployed.

en	Switch to advanced mode to see deployable settings changed by other users.

en	Deploy selected changes

en	This group doesn't contain any settings. Please try navigating to one of its sub groups.

en	Import & Export

en	Upload a file to be imported to your system (.yml format as exported from the System Configuration module).

en	Upload system configuration

en	Import system configuration

en	Download current configuration settings of your system in a .yml file.

en	Include user settings

en	Export current configuration

en	Search for
pt	Procurar por

en	Search for category

en	Settings I'm currently editing

en	Your search for "%s" in category "%s" did not return any results.

en	Your search for "%s" in category "%s" returned one result.

en	Your search for "%s" in category "%s" returned %s results.

en	You're currently not editing any settings.

en	You're currently editing %s setting(s).

en	Category
pt	Categoria

en	Run search
pt	Executar pesquisa

en	View a custom List of Settings

en	View single Setting: %s

en	Go back to Deployment Details

en	System Maintenance Management

en	Schedule New System Maintenance

en	Filter for System Maintenances

en	Filter for system maintenances

en	Schedule a system maintenance period for announcing the Agents and Customers the system is down for a time period.

en	Some time before this system maintenance starts the users will receive a notification on each screen announcing about this fact.

en	Stop date

en	Delete System Maintenance

en	Edit System Maintenance

en	Edit System Maintenance Information

en	Date invalid!
pt	Data inválida

en	Login message

en	This field must have less then 250 characters.

en	Show login message

en	Notify message

en	Manage Sessions

en	All Sessions

en	Agent Sessions

en	Customer Sessions

en	Kill all Sessions, except for your own

en	Template Management

en	Add Template

en	Edit Template

en	A template is a default text which helps your agents to write faster tickets, answers or forwards.

en	Don't forget to add new templates to queues.

en	Attachments
pt	Anexos

en	Delete this entry
pt	Apagar esta entrada

en	Do you really want to delete this template?
pt	Deseja apagar este modelo?

en	A standard template with this name already exists!

en	Template
pt	Modelo

en	To get the first 20 characters of the subject of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest agent article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 20 characters of the subject of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	To get the first 5 lines of the body of the current/latest article (current for Answer and Forward, latest for Note template type). This tag is not supported for other template types.

en	Create type templates only supports this smart tags

en	Example template

en	The current ticket state is
pt	O estado atual do ticket é

en	Your email address is
pt	O seu email é

en	Manage Template-Attachment Relations

en	Toggle active for all
pt	Ativar para todos

en	Link %s to selected %s
pt	Ligar %s a item selecionado %s

en	Type Management
pt	Gestão de tipos

en	Add Type
pt	Adicionar tipo

en	Edit Type
pt	Editar tipo

en	Filter for Types

en	Filter for types

en	A type with this name already exists!

en	This type is present in a SysConfig setting, confirmation for updating settings to point to the new type is needed!

en	This type is used in the following config settings:

en	Agent Management
pt	Gestão de agentes

en	Edit Agent
pt	Editar agente

en	Edit personal preferences for this agent

en	Agents will be needed to handle tickets.
pt	São necessários agentes para tratar os tickets

en	Don't forget to add a new agent to groups and/or roles!
pt	Não esquecer de adicionar um novo agente aos gruupos/papéis

en	Please enter a search term to look for agents.
pt	Introduza um termo para pesquisar agentes

en	Last login
pt	Último acesso

en	Switch to agent
pt	Alterar para agente

en	Title or salutation

en	Firstname
pt	Nome

en	Lastname
pt	Apelido

en	A user with this username already exists!

en	Will be auto-generated if left empty.

en	Mobile
pt	Telemóvel

en	Effective Permissions for Agent

en	This agent has no group permissions.

en	Table above shows effective group permissions for the agent. The matrix takes into account all inherited permissions (e.g. via roles).
pt	A tabela a cima mostra as permissões efetivas do agente. A matrix tem em conta todas as permissões herdadas (p.e. via papéis).

en	Manage Agent-Group Relations
pt	Gerir relações Agente-grupo

en	Agenda Overview

en	Manage Calendars

en	Add Appointment

en	Today
pt	Hoje

en	All-day
pt	Todo o dia

en	Repeat

en	Notification
pt	Notificações

en	Yes
pt	Sim

en	No
pt	Não

en	No calendars found. Please add a calendar first by using Manage Calendars page.

en	Add new Appointment

en	Calendars

en	Basic information

en	Date/Time

en	Invalid date!
pt	Data inválida!

en	Please set this to value before End date.

en	Please set this to value after Start date.
pt	Por favor colocar data posterior à data de inicio.

en	This an occurrence of a repeating appointment.

en	Click here to see the parent appointment.

en	Click here to edit the parent appointment.

en	Frequency

en	Every

en	day(s)
pt	dia(s)

en	week(s)
pt	semana(s)

en	month(s)
pt	mes(ses)

en	year(s)
pt	ano(s)

en	On
pt	Ligado

en	Monday
pt	Segunda

en	Mon
pt	Seg

en	Tuesday
pt	Terça

en	Tue
pt	Ter

en	Wednesday
pt	Quarta

en	Wed
pt	Qua

en	Thursday
pt	Quinta

en	Thu
pt	Qui

en	Friday
pt	Sexta

en	Fri
pt	Sex

en	Saturday
pt	Sábado

en	Sat
pt	Sáb

en	Sunday
pt	Domingo

en	Sun
pt	Dom

en	January
pt	Janeiro

en	Jan

en	February
pt	Fevereiro

en	Feb
pt	Fev

en	March
pt	Março

en	Mar

en	April
pt	Abril

en	Apr
pt	Abr

en	May_long
pt	Maio

en	May
pt	Mai

en	June
pt	Junho

en	Jun

en	July
pt	Julho

en	Jul

en	August
pt	Agosto

en	Aug
pt	Ago

en	September
pt	Setembro

en	Sep
pt	Set

en	October
pt	Outubro

en	Oct
pt	Out

en	November
pt	Novembro

en	Nov

en	December
pt	Dezembro

en	Dec
pt	Dez

en	Relative point of time

en	Link
pt	Ligar

en	Remove entry
pt	Apagar entrada

en	Customer Information Center
pt	Centro de Informação de Cliente

en	Customer User

en	Note: Customer is invalid!
pt	Nota: Cliente está inválido!

en	Start chat

en	Video call

en	Audio call

en	Customer User Address Book

en	Search for recipients and add the results as '%s'.

en	Search template
pt	Modelo de pesquisa

en	Create Template
pt	Criar template

en	Create New
pt	Criar novo

en	Save changes in template
pt	Guardar alterações ao template

en	Filters in use
pt	Filtros em uso

en	Additional filters
pt	Filtros adicionais

en	Add another attribute
pt	Adicionar outro atributo

en	The attributes with the identifier '(Customer)' are from the customer company.

en	(e. g. Term* or *Term*)

en	Select all
pt	Selecionar tudo

en	The customer user is already selected in the ticket mask.

en	Select this customer user

en	Add selected customer user to

en	Change search options
pt	Alterar opções de pesquisa

en	Customer User Information Center

en	The OTRS Daemon is a daemon process that performs asynchronous tasks, e.g. ticket escalation triggering, email sending, etc.

en	A running OTRS Daemon is mandatory for correct system operation.

en	Starting the OTRS Daemon

en	Make sure that the file '%s' exists (without .dist extension). This cron job will check every 5 minutes if the OTRS Daemon is running and start it if needed.

en	Execute '%s start' to make sure the cron jobs of the 'otrs' user are active.

en	After 5 minutes, check that the OTRS Daemon is running in the system ('bin/otrs.Daemon.pl status').

en	Dashboard
pt	Painel de Controlo

en	New Appointment

en	Tomorrow
pt	Amanhã

en	Soon

en	5 days

en	Start
pt	Início

en	none
pt	nenhum(a)

en	in
pt	em

en	Save settings
pt	Guardar definições

en	Close this widget
pt	Fechar

en	more
pt	mais

en	Available Columns
pt	Colunas disponíveis

en	Visible Columns (order by drag & drop)
pt	Colunas visíveis (arrastar e largar para ordenar)

en	Change Customer Relations

en	Open
pt	Aberto

en	Closed
pt	Fechado

en	%s open ticket(s) of %s
pt	%s ticket(s) aberto(s) de %s

en	%s closed ticket(s) of %s
pt	%s ticket(s) fechado(s) de %s

en	Edit customer ID

en	Escalated tickets

en	Open tickets
pt	Tickets abertos

en	Closed tickets
pt	Tickets fechados

en	All tickets
pt	Todos os tickets

en	Archived tickets
pt	Tickets arquivados

en	Note: Customer User is invalid!
pt	Nota: Utilizador do Cliente está inválido!

en	Customer user information

en	Phone ticket
pt	Ticket por telefone

en	Email ticket
pt	Ticket por email

en	New phone ticket from %s
pt	Novo ticket via telefone de %s

en	New email ticket to %s
pt	Novo ticket via email de %s

en	%s %s is available!
pt	%s %s está disponível!

en	Please update now.
pt	Por favor atualize o sistema

en	Release Note
pt	Notas de versão

en	Level
pt	Nível

en	Posted %s ago.
pt	Publicado há %s

en	The configuration for this statistic widget contains errors, please review your settings.
pt	Configuração com erros.

en	Download as SVG file
pt	Download como ficheiro SVG

en	Download as PNG file
pt	Download como ficheiro PNG

en	Download as CSV file
pt	Download como ficheiro CSV

en	Download as Excel file
pt	Download como ficheiro Excel

en	Download as PDF file
pt	Download como ficheiro PDF

en	Please select a valid graph output format in the configuration of this widget.

en	The content of this statistic is being prepared for you, please be patient.

en	This statistic can currently not be used because its configuration needs to be corrected by the statistics administrator.

en	Assigned to customer user

en	Accessible for customer user

en	My locked tickets
pt	Os meus tickets bloqueados

en	My watched tickets
pt	Os meus tickets vigiados

en	My responsibilities
pt	Minhas responsabilidades

en	Tickets in My Queues
pt	TIckets nas minhas Filas

en	Tickets in My Services
pt	Tickets nos meus Serviços

en	Service Time
pt	Tempo de serviço

en	Total

en	out of office
pt	fora do escritório

en	until
pt	até

en	To accept some news, a license or some changes.
pt	Para aceitar novidades, licença ou alterações

en	Yes, accepted.

en	Manage links for %s

en	Create new links

en	Manage existing links

en	Link with

en	Start search

en	There are currently no links. Please click 'Create new Links' on the top to link this item to other objects.

en	Unauthorized usage of %s detected

en	If you decide to downgrade to ((OTRS)) Community Edition, you will lose all database tables and data related to %s.

en	Edit your preferences
pt	Editar preferências

en	Personal Preferences

en	Preferences
pt	Preferências

en	Please note: you're currently editing the preferences of %s.

en	Go back to editing this agent

en	Set up your personal preferences. Save each setting by clicking the checkmark on the right.

en	You can use the navigation tree below to only show settings from certain groups.

en	Dynamic Actions

en	Filter settings...

en	Filter for settings

en	Save all settings

en	Avatars have been disabled by the system administrator. You'll see your initials instead.

en	You can change your avatar image by registering with your email address %s at %s. Please note that it can take some time until your new avatar becomes available because of caching.

en	Off
pt	Desligado

en	End
pt	Fim

en	This setting can currently not be saved.

en	This setting can currently not be saved

en	Save this setting

en	Did you know? You can help translating OTRS at %s.

en	Reset to default

en	Choose from the groups on the right to find the settings you'd wish to change.

en	Did you know?

en	You can change your avatar by registering with your email address %s on %s

en	Target

en	Process

en	Split
pt	Divide

en	Statistics Management

en	Add Statistics

en	Read more about statistics in OTRS

en	Dynamic Matrix

en	Each cell contains a singular data point.

en	Dynamic List

en	Each row contains data of one entity.

en	Static

en	Non-configurable complex statistics.

en	General Specification

en	Create Statistic

en	Edit Statistics

en	Run now

en	Statistics Preview

en	Save Statistic

en	Import Statistics

en	Import Statistics Configuration

en	Statistics

en	Run

en	Edit statistic "%s".

en	Export statistic "%s"

en	Export statistic %s

en	Delete statistic "%s"

en	Delete statistic %s

en	Statistics Overview

en	View Statistics

en	Statistics Information

en	Created by
pt	Criado por

en	Changed by
pt	Modificado por

en	Sum rows
pt	Mostrar linhas

en	Sum columns
pt	Mostrar colunas

en	Show as dashboard widget

en	Cache

en	This statistic contains configuration errors and can currently not be used.

en	Change Free Text of %s%s%s

en	Change Owner of %s%s%s
pt	Modificar o proprietário de %s%s%s

en	Close %s%s%s
pt	Fechar %s%s%s

en	Add Note to %s%s%s
pt	Adicionar nota a %s%s%s

en	Set Pending Time for %s%s%s

en	Change Priority of %s%s%s
pt	Modificar prioridade de %s%s%s

en	Change Responsible of %s%s%s
pt	Modificar responsável de %s%s%s

en	All fields marked with an asterisk (*) are mandatory.
pt	Os campos marcados com * são obrigatórios

en	The ticket has been locked
pt	Ticket bloqueado

en	Undo & close
pt	Anular e fechar

en	Ticket Settings
pt	Definições de tickets

en	Queue invalid.

en	Service invalid.
pt	Serviço inválido

en	SLA invalid.

en	New Owner
pt	Novo Proprietário

en	Please set a new owner!
pt	Por favor, defina o novo proprietário

en	Owner invalid.

en	New Responsible
pt	Novo responsável

en	Please set a new responsible!

en	Responsible invalid.

en	Next state
pt	Próximo estado

en	State invalid.

en	For all pending* states.

en	Add Article
pt	Adicionar artigo

en	Create an Article
pt	Criar um artigo

en	Inform agents

en	Inform involved agents

en	Here you can select additional agents which should receive a notification regarding the new article.

en	Text will also be received by

en	Text Template
pt	Modelo

en	Setting a template will overwrite any text or attachment.
pt	A seleção de um modelo elimina o texto e anexo(s) existentes

en	Invalid time!
pt	Hora inválida!

en	Bounce %s%s%s

en	Bounce to
pt	Devolver para

en	You need a email address.
pt	Necessita de um endereço de email

en	Need a valid email address or don't use a local email address.
pt	Necessita de um endereço de email válido, não utilize endereços de email locais

en	Next ticket state
pt	Próximo estado do ticket

en	Inform sender
pt	Informar o remetente

en	Send mail
pt	Enviar mensagem de email !

en	Ticket Bulk Action
pt	Ação em bloco sobre tickets

en	Send Email
pt	Enviar mensagem de email !

en	Merge
pt	Fundir

en	Merge to
pt	Ligar a

en	Invalid ticket identifier!
pt	Identificador de ticket inválido

en	Merge to oldest
pt	Fundir com o mais antigo

en	Link together
pt	Ligar tickets

en	Link to parent
pt	Ligar ao pai

en	Unlock tickets
pt	Desbloquear ticket

en	Execute Bulk Action
pt	Executar ação em lote

en	Compose Answer for %s%s%s
pt	Escrever resposta para %s%s%s

en	This address is registered as system address and cannot be used: %s
pt	Este é um endereço de sistema e não pode ser utilizado: %s

en	Please include at least one recipient
pt	Necessita de incluir pelo menos um destinatário

en	Select one or more recipients from the customer user address book.

en	Customer user address book

en	Remove Ticket Customer

en	Please remove this entry and enter a new one with the correct value.

en	This address already exists on the address list.

en	Remove Cc
pt	Remover CC

en	Bcc

en	Remove Bcc
pt	Remover BCC

en	Date Invalid!
pt	Data inválida

en	Change Customer of %s%s%s
pt	Modificar cliente de %s%s%s

en	Customer Information
pt	Informação de cliente

en	Customer user
pt	Utilizador do cliente

en	Create New Email Ticket
pt	Criar novo ticket

en	Example Template

en	From queue
pt	Da fila

en	To customer user
pt	Para o utilizador do cliente

en	Please include at least one customer user for the ticket.

en	Select this customer as the main customer.

en	Remove Ticket Customer User

en	Get all
pt	Obter todos

en	Outbound Email for %s%s%s

en	Resend Email for %s%s%s

en	Ticket %s: first response time is over (%s/%s)!
pt	Ticket %s: A primeira resposta está atrasada (%s/%s)

en	Ticket %s: first response time will be over in %s/%s!
pt	Ticket %s: A primeira resposta estará atrasada em %s/%s

en	Ticket %s: update time is over (%s/%s)!
pt	Ticket %s: Atualização atrasada (%s/%s)

en	Ticket %s: update time will be over in %s/%s!
pt	Ticket %s: A atualização estará atrasada em %s/%s

en	Ticket %s: solution time is over (%s/%s)!
pt	Ticket %s: Resolução atrasada (%s/%s)

en	Ticket %s: solution time will be over in %s/%s!
pt	Ticket %s: A resolução estará atrasada em %s/%s

en	Forward %s%s%s
pt	Encaminhar %s%s%s

en	History of %s%s%s
pt	Histórico de %s%s%s

en	Filter for history items

en	Expand/collapse all

en	CreateTime
pt	Criado em

en	Article
pt	Artigo

en	Merge %s%s%s
pt	Fundir %s%s%s

en	Merge Settings
pt	Definições de fusão

en	You need to use a ticket number!
pt	Necessita de um número de ticket!

en	A valid ticket number is required.
pt	é necessário um número de ticket válido

en	Try typing part of the ticket number or title in order to search by it.

en	Limit the search to tickets with same Customer ID (%s).

en	Inform Sender

en	Need a valid email address.
pt	Necessita de um email válido

en	Move %s%s%s
pt	Mover %s%s%s

en	New Queue
pt	Nova Fila

en	Move
pt	Mover

en	No ticket data found.
pt	Não foram encontrados dados do ticket

en	Open / Close ticket action menu

en	Select this ticket
pt	Selecionar este ticket

en	Sender
pt	Remetente

en	First Response Time
pt	Tempo da primeira resposta

en	Update Time
pt	Tempo de actualização

en	Solution Time
pt	Tempo de solução

en	Move ticket to a different queue
pt	Mover ticket para uma fila diferente

en	Change queue
pt	Modificar a fila

en	Remove active filters for this screen.
pt	Remover filtros

en	Tickets per page
pt	Tickets por página

en	Missing channel

en	Reset overview
pt	Repor

en	Column Filters Form
pt	Filtros de coluna

en	Split Into New Phone Ticket
pt	Dividir para novo ticket telefónico

en	Save Chat Into New Phone Ticket
pt	Gravar conversa para novo ticket telefónico

en	Create New Phone Ticket
pt	Criar novo ticket por telefone

en	Please include at least one customer for the ticket.
pt	Deve incluir pelo menos um cliente

en	To queue
pt	Para a fila

en	Chat protocol
pt	Protocolo de chat

en	The chat will be appended as a separate article.
pt	A conversa será anexada como artigo separado

en	Phone Call for %s%s%s
pt	Chamada telefónica para %s%s%s

en	View Email Plain Text for %s%s%s

en	Plain
pt	texto simples

en	Download this email
pt	Descarregar este email

en	Create New Process Ticket
pt	Criar novo ticket de processo

en	Enroll Ticket into a Process

en	Profile link

en	Output
pt	Formato do resultado

en	Fulltext
pt	Texto integral

en	Customer ID (complex search)

en	(e. g. 234*)

en	Customer ID (exact match)

en	Assigned to Customer User Login (complex search)

en	(e. g. U51*)

en	Assigned to Customer User Login (exact match)

en	Accessible to Customer User Login (exact match)

en	Created in Queue
pt	Criado na Fila

en	Lock state
pt	Estado de bloqueio

en	Watcher
pt	Observador

en	Article Create Time (before/after)
pt	Data criação do artigo (antes/depois)

en	Article Create Time (between)
pt	Data criação artigo (entre)

en	Please set this to value before end date.

en	Please set this to value after start date.

en	Ticket Create Time (before/after)
pt	Data criação do ticket (antes/depois)

en	Ticket Create Time (between)
pt	Data criação do ticket (entre)

en	Ticket Change Time (before/after)
pt	Data alteração do ticket (antes/depois)

en	Ticket Change Time (between)
pt	Data alteração do ticket (entre)

en	Ticket Last Change Time (before/after)
pt	Última modificação no ticket (antes/depois)

en	Ticket Last Change Time (between)
pt	Última modificação no ticket (entre)

en	Ticket Pending Until Time (before/after)

en	Ticket Pending Until Time (between)

en	Ticket Close Time (before/after)
pt	Data fecho do ticket (antes/depois)

en	Ticket Close Time (between)
pt	Data alteração do ticket (entre)

en	Ticket Escalation Time (before/after)

en	Ticket Escalation Time (between)

en	Archive Search
pt	Arquivar pesquisa

en	Sender Type
pt	Tipo de remetente

en	Save filter settings as default
pt	Guardar definições do filtro como padrão

en	Event Type

en	Save as default

en	Drafts

en	by
pt	por

en	Change Queue
pt	Mudar fila

en	There are no dialogs available at this point in the process.
pt	Não existem mais diálogos disponíveis no processo.

en	This item has no articles yet.
pt	Este item ainda não tem artigos.

en	Ticket Timeline View

en	Article Overview - %s Article(s)

en	Page %s

en	Add Filter
pt	Adicionar filtro

en	Set
pt	Definir

en	Reset Filter
pt	Reiniciar filtro

en	No.
pt	Nr.

en	Unread articles
pt	Artigos por ler

en	Via

en	Important
pt	Importante

en	Unread Article!
pt	Artigo não lido!

en	Incoming message
pt	Mensagem de entrada

en	Outgoing message
pt	Mensagem de saída

en	Internal message
pt	Mensagem interna

en	Sending of this message has failed.

en	Resize
pt	Redimensionar

en	Mark this article as read

en	Show Full Text
pt	Mostrar texto completo

en	Full Article Text
pt	Texto completo do artigo

en	No more events found. Please try changing the filter settings.

en	#%s

en	via %s

en	by %s

en	Toggle article details

en	This message is being processed. Already tried to send %s time(s). Next try will be %s.

en	To open links in the following article, you might need to press Ctrl or Cmd or Shift key while clicking the link (depending on your browser and OS).
pt	Para abrir as ligações abaixo poderá necessitar de premir a tecla CTRL (ou CMD) ou Shift (dependendo do browser e do sistema operativo) quando clicar sobre a ligação

en	Close this message
pt	Fechar esta mensagem

en	Image
pt	Imagem

en	PDF

en	Unknown

en	View
pt	Ver

en	Linked Objects
pt	Objetos ligados

en	Archive
pt	Arquivar

en	This ticket is archived.
pt	Este ticket está arquivado.

en	Note: Type is invalid!
pt	Nota: Tipo inválido!

en	Pending till
pt	Pendente até

en	Locked
pt	Bloqueado

en	%s Ticket(s)

en	Accounted time
pt	Tempo contabilizado

en	Preview of this article is not possible because %s channel is missing in the system.

en	This feature is part of the %s. Please contact us at %s for an upgrade.

en	Please re-install %s package in order to display this article.

en	To protect your privacy, remote content was blocked.

en	Load blocked content.
pt	Carregar conteúdo bloqueado

en	Home

en	Back to admin overview

en	This Feature Requires Cloud Services

en	You can
pt	Pode

en	go back to the previous page
pt	Voltar à página anterior

en	Dear Customer,

en	thank you for using our services.

en	Yes, I accept your license.

en	The customer ID is not changeable, no other customer ID can be assigned to this ticket.

en	First select a customer user, then you can select a customer ID to assign to this ticket.

en	Select a customer ID to assign to this ticket.

en	From all Customer IDs

en	From assigned Customer IDs

en	An Error Occurred

en	Error Details
pt	Detalhes do erro

en	Traceback
pt	Retroceder

en	%s powered by %s™

en	Powered by %s™

en	%s detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own.

en	The connection has been re-established after a temporary connection loss. Due to this, elements on this page could have stopped to work correctly. In order to be able to use all elements correctly again, it is strongly recommended to reload this page.

en	JavaScript Not Available
pt	Javascript não disponível

en	In order to experience this software, you'll need to enable JavaScript in your browser.

en	Browser Warning
pt	Aviso de browser

en	The browser you are using is too old.
pt	O browser que está a usar está muito desatualizado

en	This software runs with a huge lists of browsers, please upgrade to one of these.

en	Please see the documentation or ask your admin for further information.
pt	Consulte a informação por favor ou peça mais informação ao administrador de sistema

en	One moment please, you are being redirected...
pt	Um momento por favor. Está a ser redireccionado...

en	Login
pt	Autenticação

en	User name
pt	Cód. utilizador

en	Your user name
pt	O seu cód. utilizador

en	Your password
pt	A sua password

en	Forgot password?
pt	Esqueceu a password?

en	2 Factor Token

en	Your 2 Factor Token

en	Log In
pt	Login

en	Not yet registered?
pt	Ainda não está registado(a)?

en	Back
pt	Voltar

en	Request New Password
pt	Recuperar password

en	Your User Name
pt	O seu cód. utilizador

en	A new password will be sent to your email address.
pt	A nova password será enviada para o seu email.

en	Create Account
pt	Criar conta

en	Please fill out this form to receive login credentials.

en	How we should address you
pt	Como deseja ser tratado

en	Your First Name
pt	O seu nome

en	Your Last Name
pt	O seu apelido

en	Your email address (this will become your username)

en	Incoming Chat Requests
pt	Pedidos de chat

en	Edit personal preferences
pt	Preferências pessoais

en	Logout %s

en	Service level agreement
pt	SLA

en	Welcome!
pt	Bem vindo!

en	Please click the button below to create your first ticket.
pt	Clique no botão abaixo para criar o seu primeiro ticket

en	Create your first ticket
pt	Criar o seu primeiro ticket

en	Profile
pt	Perfil

en	e. g. 10*5155 or 105658*
pt	ex. 20170102450052911 ou 201701*

en	CustomerID
pt	ID de Cliente

en	Fulltext Search in Tickets (e. g. "John*n" or "Will*")

en	Types
pt	Tipos

en	Time Restrictions

en	No time settings

en	All
pt	Todos

en	Specific date
pt	Data específica

en	Only tickets created
pt	Apenas tickets criados

en	Date range
pt	Intervalo de datas

en	Only tickets created between
pt	Apenas tickets criados entre

en	Ticket Archive System
pt	Sistema de arquivo de Ticket

en	Save Search as Template?

en	Save as Template?
pt	Guardar como modelo?

en	Save as Template
pt	Guardar como modelo

en	Template Name
pt	Nome do modelo

en	Pick a profile name
pt	Seleccione o perfil

en	Output to
pt	Tipo de resultado

en	of
pt	de

en	Page
pt	Página

en	Search Results for
pt	Pesquisar resultados para

en	Remove this Search Term.
pt	Remover o termo de pesquisa

en	Start a chat from this ticket
pt	Iniciar Conversa a partir deste ticket

en	Next Steps
pt	Próximos passos

en	Reply
pt	Responder

en	Expand article
pt	Expandir artigo

en	Warning
pt	Aviso

en	Event Information

en	Ticket fields
pt	Campos do ticket

en	Really a bug? 5 out of 10 bug reports result from a wrong or incomplete installation of OTRS.

en	With %s, our experts take care of correct installation and cover your back with support and periodic security updates.

en	Contact our service team now.

en	Send a bugreport
pt	Enviar um relatório de erro

en	Expand
pt	Expandir

en	Click to delete this attachment.

en	Update draft

en	Save as new draft

en	You have loaded the draft "%s".

en	You have loaded the draft "%s". You last changed it %s.

en	You have loaded the draft "%s". It was last changed %s by %s.

en	Please note that this draft is outdated because the ticket was modified since this draft was created.

en	View notifications

en	Notifications

en	Notifications (OTRS Business Solution™)

en	Personal preferences

en	Logout
pt	Sair

en	You are logged in as
pt	Autenticado como

en	JavaScript not available
pt	Javascript não disponível

en	Step %s
pt	Passo %s

en	License
pt	Licença

en	Database Settings
pt	Definições de base de dados

en	General Specifications and Mail Settings
pt	Especificações comuns e definições de email

en	Finish
pt	Fim

en	Welcome to %s

en	Germany

en	Phone
pt	Telefone

en	United States

en	Mexico

en	Hungary

en	Brazil

en	Singapore

en	Hong Kong

en	Web site
pt	Site

en	Configure Outbound Mail
pt	Servidor de email de saída

en	Outbound mail type
pt	Tipo de servidor de saída

en	Select outbound mail type.
pt	Selecione o tipo de servidor

en	Outbound mail port
pt	Porto de email do servidor de saída

en	Select outbound mail port.
pt	Selecione o porto do servidor de saída

en	SMTP host
pt	Servidor SMTP

en	SMTP host.
pt	Servidor SMTP.

en	SMTP authentication
pt	Autenticação SMTP

en	Does your SMTP host need authentication?
pt	O servidor SMTP requer autenticação?

en	SMTP auth user
pt	Utilizador SMTP

en	Username for SMTP auth.
pt	Utilizador para autenticação SMTP

en	SMTP auth password
pt	Password de autenticação SMTP

en	Password for SMTP auth.
pt	Password de autenticação SMTP

en	Configure Inbound Mail
pt	Configuração recepção de email

en	Inbound mail type
pt	Tipo de correio de receção

en	Select inbound mail type.
pt	Selecione o tipo de correio de receção

en	Inbound mail host
pt	Servidor de receção de email

en	Inbound mail host.
pt	Servidor de receção de email

en	Inbound mail user
pt	Utilizador de email de receção

en	User for inbound mail.
pt	Utilizador de email de receção

en	Inbound mail password
pt	Password de email de receção

en	Password for inbound mail.
pt	Password de email de receção

en	Result of mail configuration check
pt	Resultado da verificação de recepção de email

en	Check mail configuration
pt	Verifique a configuração de correio

en	Skip this step
pt	Saltar esta etapa

en	Done
pt	Concluído

en	Error
pt	Erro

en	Database setup successful!

en	Install Type

en	Create a new database for OTRS

en	Use an existing database for OTRS

en	If you have set a root password for your database, it must be entered here. If not, leave this field empty.
pt	Se criou uma palavra-passe para a raiz de base de dados tem que a colocar aqui. Se não deixe o campo em branco.

en	Database name

en	Check database settings
pt	Verificar definições de base de dados

en	Result of database check
pt	Resultado da verificação à base de dados

en	Database check successful.
pt	Verificação de base de dados com sucesso

en	Database User

en	New
pt	Novo

en	A new database user with limited permissions will be created for this OTRS system.
pt	Vai ser criado um novo utilizador de base de dados com permissões limitadas para o OTRS

en	Repeat Password

en	Generated password

en	Passwords do not match

en	SID

en	Port

en	To be able to use OTRS you have to enter the following line in your command line (Terminal/Shell) as root.
pt	Para usar o OTRS tem de executar o seguinte comando na consola, (Terminal/Shell) como root.

en	Restart your webserver
pt	Reinicie o servidor Web

en	After doing so your OTRS is up and running.
pt	Depois de o fazer, o OTRS estará funcional.

en	Start page
pt	Página inicial

en	Your OTRS Team
pt	A equipa OTRS

en	Don't accept license
pt	Nao aceitar licença

en	Accept license and continue

en	SystemID
pt	ID do sistema

en	The identifier of the system. Each ticket number and each HTTP session ID contain this number.
pt	Identificador do sistema. Todos os tickets e sessões HTTP possuem este número

en	System FQDN
pt	FQDN do sistema

en	Fully qualified domain name of your system.
pt	FQDN do sistema

en	AdminEmail
pt	Email do Administrador

en	Email address of the system administrator.
pt	Email do administrador de sistema

en	Organization
pt	Organização

en	Log

en	LogModule
pt	Módulo de Log

en	Log backend to use.
pt	Backend de log a utilizar.

en	LogFile
pt	Ficheiro de log

en	Webfrontend
pt	Interface Web

en	Default language
pt	Idioma por omissão

en	Default language.
pt	Idioma por omissão.

en	CheckMXRecord
pt	Verificar registo MX

en	Email addresses that are manually entered are checked against the MX records found in DNS. Don't use this option if your DNS is slow or does not resolve public addresses.
pt	Endereços de email introduzidos manualmente são verificados com o registo MX no DNS. Não utilize esta opção se o seu servidor DNS é lento ou não resolve endereços públicos.

en	Delete link

en	Delete Link

en	Object#
pt	Objeto#

en	Add links
pt	Adicionar ligações

en	Delete links
pt	Apagar ligações

en	Lost your password?
pt	Esqueceu a palavra-passe?

en	Back to login
pt	Voltar ao login

en	Scale preview content

en	Open URL in new tab

en	Close preview

en	A preview of this website can't be provided because it didn't allow to be embedded.

en	Feature not Available

en	Sorry, but this feature of OTRS is currently not available for mobile devices. If you'd like to use it, you can either switch to desktop mode or use your regular desktop device.

en	Message of the Day
pt	Mensagem do dia

en	This is the message of the day. You can edit this in %s.

en	Insufficient Rights
pt	Permissões insuficientes

en	Back to the previous page
pt	Voltar à página anterior

en	Alert

en	Powered by
pt	Produzido por

en	Show first page
pt	Mostrar a primeira página

en	Show previous pages
pt	Mostrar páginas anteriores

en	Show page %s
pt	Mostrar a %s página

en	Show next pages
pt	Mostrar as próximas páginas

en	Show last page
pt	Mostrar a última página

en	Need FormID!
pt	Form ID necessário

en	No file found!
pt	não foi encontrado o ficheiro

en	The file is not an image that can be shown inline!
pt	O ficheiro não é uma imagem que pode ser visualizada

en	No user configurable notifications found.

en	Receive messages for notification '%s' by transport method '%s'.
pt	Receber mensagens por notificação '%s' pelo método de transporte '%s'.

en	Process Information
pt	Informação do Processo

en	Dialog
pt	Diálogo

en	Inform Agent
pt	Informar agente

en	Welcome

en	This is the default public interface of OTRS! There was no action parameter given.

en	You could install a custom public module (via the package manager), for example the FAQ module, which has a public interface.

en	Permissions
pt	Permissões

en	You can select one or more groups to define access for different agents.
pt	Pode selecionar um ou mais grupos para definir o acesso a diferentes agentes

en	Result formats

en	Time Zone
pt	Fuso horário

en	The selected time periods in the statistic are time zone neutral.

en	Create summation row

en	Generate an additional row containing sums for all data rows.

en	Create summation column

en	Generate an additional column containing sums for all data columns.

en	Cache results

en	Stores statistics result data in a cache to be used in subsequent views with the same configuration (requires at least one selected time field).

en	Provide the statistic as a widget that agents can activate in their dashboard.

en	Please note that enabling the dashboard widget will activate caching for this statistic in the dashboard.

en	If set to invalid end users can not generate the stat.
pt	Se for colocada como inválida, os utilizadores não pode poderão gerar estatísticas

en	There are problems in the configuration of this statistic:

en	You may now configure the X-axis of your statistic.

en	This statistic does not provide preview data.

en	Preview format

en	Please note that the preview uses random data and does not consider data filters.

en	Configure X-Axis

en	X-axis
pt	Eixo X

en	Configure Y-Axis

en	Y-axis

en	Configure Filter

en	Please select only one element or turn off the button 'Fixed'.
pt	Selecione apenas um elemento ou desligue a opção "fixo"

en	Absolute period

en	Between %s and %s

en	Relative period

en	The past complete %s and the current+upcoming complete %s %s

en	Do not allow changes to this element when the statistic is generated.

en	Format
pt	Formato

en	Exchange Axis
pt	Troca de eixos

en	Configurable Params of Static Stat

en	No element selected.
pt	Sem elemento selecionado

en	Scale
pt	Escala

en	show more

en	show less

en	Download SVG

en	Download PNG

en	The selected time period defines the default time frame for this statistic to collect data from.

en	Defines the time unit that will be used to split the selected time period into reporting data points.

en	Please remember that the scale for the Y-axis has to be larger than the scale for the X-axis (e.g. X-axis => Month, Y-Axis => Year).

en	This setting is disabled.

en	This setting is fixed but not deployed yet!

en	This setting is currently being overridden in %s and can't thus be changed here!

en	Changing this setting is only available in a higher config level!

en	%s (%s) is currently working on this setting.

en	Toggle advanced options for this setting

en	Disable this setting, so it is no longer effective

en	Disable

en	Enable this setting, so it becomes effective

en	Enable

en	Reset this setting to its default state

en	Reset setting

en	Allow users to adapt this setting from within their personal preferences

en	Allow users to update

en	Do not longer allow users to adapt this setting from within their personal preferences

en	Forbid users to update

en	Show user specific changes for this setting

en	Show user settings

en	Copy a direct link to this setting to your clipboard

en	Copy direct link

en	Remove this setting from your favorites setting

en	Remove from favourites

en	Add this setting to your favorites

en	Add to favourites

en	Cancel editing this setting

en	Save changes on this setting

en	Edit this setting

en	Enable this setting

en	This group doesn't contain any settings. Please try navigating to one of its sub groups or another group.

en	Now

en	User modification

en	enabled

en	disabled

en	Setting state

en	Edit search

en	Go back to admin:

en	Deployment

en	My favourite settings

en	Invalid settings

en	Filter visible settings...

en	Enable edit mode for all settings

en	Save all edited settings

en	Cancel editing for all settings

en	All actions from this widget apply to the visible settings on the right only.

en	Currently edited by me.

en	Modified but not yet deployed.

en	Currently edited by another user.

en	Different from its default value.

en	Save current setting.

en	Cancel editing current setting.

en	Navigation

en	With %s, System Configuration supports versioning, rollback and user-specific configuration settings.

en	OTRS Test Page
pt	Página de Teste do OTRS

en	Unlock
pt	Desbloquear

en	Welcome %s %s

en	Counter
pt	Contador

en	Go back to the previous page
pt	Voltar à página anterior

en	Show

en	Draft title

en	Article display

en	Do you really want to delete "%s"?

en	Confirm

en	Loading, please wait...

en	Click to select a file for upload.

en	Click to select files or just drop them here.

en	Click to select a file or just drop it here.

en	Uploading...

en	Process state

en	Running

en	Finished
pt	Terminado

en	No package information available.

en	Add new entry
pt	Adicionar nova entrada

en	Add key

en	Deployment comment...

en	This field can have no more than 250 characters.

en	Deploying, please wait...

en	Preparing to deploy, please wait...

en	Deploy now

en	Try again

en	Reset options

en	Reset setting on global level.

en	Reset globally

en	Remove all user changes.

en	Reset locally

en	user(s) have modified this setting.

en	Do you really want to reset this setting to it's default value?

en	You can use the category selection to limit the navigation tree below to entries from the selected category. As soon as you select the category, the tree will be re-built.

en	Database Backend

en	CustomerIDs
pt	IDs de Clientes

en	Fax

en	Street
pt	Rua

en	Zip
pt	Código Postal

en	City
pt	Cidade

en	Country
pt	País

en	Valid
pt	Válido

en	Mr.
pt	Sr.

en	Mrs.
pt	Sra.

en	Address
pt	Endereço

en	View system log messages.

en	Edit the system configuration settings.
pt	Edite as definições de configuração do sistema.

en	Update and extend your system with software packages.

en	ACL information from database is not in sync with the system configuration, please deploy all ACLs.
pt	A informação da Lista de Controlo de Acesso (ACL) da base da dados não está a sincronizar com o sistema, por favor carregue toda a lista.

en	ACLs could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following ACLs have been added successfully: %s

en	The following ACLs have been updated successfully: %s

en	There where errors adding/updating the following ACLs: %s. Please check the log file for more information.

en	This field is required
pt	Este campo é obrigatório

en	There was an error creating the ACL

en	Need ACLID!

en	Could not get data for ACLID %s

en	There was an error updating the ACL

en	There was an error setting the entity sync status.

en	There was an error synchronizing the ACLs.

en	ACL %s could not be deleted

en	There was an error getting data for ACL with ID %s

en	%s (copy) %s

en	Please note that ACL restrictions will be ignored for the Superuser account (UserID 1).

en	Exact match

en	Negated exact match

en	Regular expression

en	Regular expression (ignore case)

en	Negated regular expression

en	Negated regular expression (ignore case)

en	System was unable to create Calendar!

en	Please contact the administrator.
pt	Contact o administrador.

en	No CalendarID!

en	You have no access to this calendar!

en	Error updating the calendar!

en	Couldn't read calendar configuration file.

en	Please make sure your file is valid.

en	Could not import the calendar!

en	Calendar imported!

en	Need CalendarID!

en	Could not retrieve data for given CalendarID

en	Successfully imported %s appointment(s) to calendar %s.

en	+5 minutes

en	+15 minutes

en	+30 minutes

en	+1 hour

en	No permissions

en	System was unable to import file!

en	Please check the log for more information.

en	Notification name already exists!

en	Notification added!

en	There was an error getting data for Notification with ID:%s!

en	Unknown Notification %s!

en	%s (copy)

en	There was an error creating the Notification

en	Notifications could not be Imported due to a unknown error, please check OTRS logs for more information

en	The following Notifications have been added successfully: %s

en	The following Notifications have been updated successfully: %s

en	There where errors adding/updating the following Notifications: %s. Please check the log file for more information.

en	Notification updated!

en	Agent (resources), who are selected within the appointment

en	All agents with (at least) read permission for the appointment (calendar)

en	All agents with write permission for the appointment (calendar)

en	Yes, but require at least one active notification method.

en	Attachment added!
pt	Anexo adicionado!

en	Auto Response added!

en	Invalid CommunicationID!

en	All communications

en	Last 1 hour

en	Last 3 hours

en	Last 6 hours

en	Last 12 hours

en	Last 24 hours

en	Last week

en	Last month

en	Invalid StartTime: %s!

en	Successful

en	Processing

en	Failed
pt	Falhou

en	Invalid Filter: %s!
pt	Filtro inválido: %s.

en	Less than a second

en	sorted descending
pt	ordenado por ordem decrescente

en	sorted ascending
pt	ordenado por ordem crescente

en	Trace

en	Debug

en	Info

en	Warn

en	days
pt	dias

en	day
pt	dia

en	hour
pt	hora

en	minute
pt	minuto

en	seconds
pt	segundos

en	second
pt	segundo

en	Customer company updated!
pt	Empresa cliente actualizada!

en	Dynamic field %s not found!

en	Unable to set value for dynamic field %s!

en	Customer Company %s already exists!

en	Customer company added!
pt	Empresa cliente adicionada!

en	No configuration for 'CustomerGroupPermissionContext' found!

en	Please check system configuration.

en	Invalid permission context configuration:

en	Customer updated!
pt	Cliente atualizado!

en	New phone ticket
pt	Novo registo telefónico

en	New email ticket
pt	Novo registo por email

en	Customer %s added
pt	Cliente %s adicionado.

en	Customer user updated!

en	Same Customer

en	Direct

en	Indirect

en	Change Customer User Relations for Group

en	Change Group Relations for Customer User

en	Allocate Customer Users to Service

en	Allocate Services to Customer User

en	Fields configuration is not valid

en	Objects configuration is not valid

en	Database (%s)

en	Web service (%s)

en	Contact with data (%s)

en	Could not reset Dynamic Field order properly, please check the error log for more details.

en	Undefined subaction.

en	Need %s

en	Add %s field

en	The field does not contain only ASCII letters and numbers.

en	There is another field with the same name.

en	The field must be numeric.

en	Need ValidID

en	Could not create the new field

en	Need ID

en	Could not get data for dynamic field %s

en	Change %s field

en	The name for this field should not change.

en	Could not update the field %s

en	Currently

en	Unchecked

en	Checked

en	Prevent entry of dates in the future

en	Prevent entry of dates in the past

en	This field value is duplicated.

en	Select at least one recipient.

en	minute(s)
pt	minuto(s)

en	hour(s)
pt	hora(s)

en	Time unit
pt	Unidade de tempo

en	within the last ...
pt	no último ...

en	within the next ...
pt	no próximo ...

en	more than ... ago
pt	mais de ... atrás

en	Unarchived tickets
pt	Tickets não arquivados

en	archive tickets
pt	arquivar tickets

en	restore tickets from archive
pt	restaurar tickets do arquivo

en	Need Profile!

en	Got no values to check.

en	Please remove the following words because they cannot be used for the ticket selection:

en	Need WebserviceID!

en	Could not get data for WebserviceID %s

en	ascending
pt	Ascendente

en	descending
pt	Descendente

en	Need communication type!

en	Communication type needs to be 'Requester' or 'Provider'!

en	Invalid Subaction!

en	Need ErrorHandlingType!

en	ErrorHandlingType %s is not registered

en	Could not update web service

en	Need ErrorHandling

en	Could not determine config for error handler %s

en	Invoker processing outgoing request data

en	Mapping outgoing request data

en	Transport processing request into response

en	Mapping incoming response data

en	Invoker processing incoming response data

en	Transport receiving incoming request data

en	Mapping incoming request data

en	Operation processing incoming request data

en	Mapping outgoing response data

en	Transport sending outgoing response data

en	skip same backend modules only

en	skip all modules

en	Operation deleted

en	Invoker deleted

en	0 seconds

en	15 seconds

en	30 seconds

en	45 seconds

en	1 minute

en	2 minutes

en	3 minutes

en	4 minutes

en	5 minutes

en	10 minutes
pt	10 minutos

en	15 minutes
pt	15 minutos

en	30 minutes

en	1 hour

en	2 hours

en	3 hours

en	4 hours

en	5 hours

en	6 hours

en	12 hours

en	18 hours

en	1 day

en	2 days

en	3 days

en	4 days

en	6 days

en	1 week

en	Could not determine config for invoker %s

en	InvokerType %s is not registered

en	MappingType %s is not registered

en	Need Invoker!

en	Need Event!

en	Could not get registered modules for Invoker

en	Could not get backend for Invoker %s

en	The event %s is not valid.

en	Could not update configuration data for WebserviceID %s

en	This sub-action is not valid

en	xor

en	String

en	Regexp

en	Validation Module

en	Simple Mapping for Outgoing Data

en	Simple Mapping for Incoming Data

en	Could not get registered configuration for action type %s

en	Could not get backend for %s %s

en	Keep (leave unchanged)

en	Ignore (drop key/value pair)

en	Map to (use provided value as default)

en	Exact value(s)

en	Ignore (drop Value/value pair)

en	XSLT Mapping for Outgoing Data

en	XSLT Mapping for Incoming Data

en	Could not find required library %s

en	Outgoing request data before processing (RequesterRequestInput)

en	Outgoing request data before mapping (RequesterRequestPrepareOutput)

en	Outgoing request data after mapping (RequesterRequestMapOutput)

en	Incoming response data before mapping (RequesterResponseInput)

en	Outgoing error handler data after error handling (RequesterErrorHandlingOutput)

en	Incoming request data before mapping (ProviderRequestInput)

en	Incoming request data after mapping (ProviderRequestMapOutput)

en	Outgoing response data before mapping (ProviderResponseInput)

en	Outgoing error handler data after error handling (ProviderErrorHandlingOutput)

en	Could not determine config for operation %s

en	OperationType %s is not registered

en	Need valid Subaction!

en	This field should be an integer.

en	File or Directory not found.

en	There is another web service with the same name.

en	There was an error updating the web service.

en	There was an error creating the web service.

en	Web service "%s" created!

en	Need Name!

en	Need ExampleWebService!

en	Could not load %s.

en	Could not read %s!

en	Need a file to import!

en	The imported file has not valid YAML content! Please check OTRS log for details

en	Web service "%s" deleted!

en	OTRS as provider
pt	OTRS como prestador

en	Operations
pt	Operações

en	OTRS as requester
pt	OTRS como requisitante.

en	Invokers

en	Got no WebserviceHistoryID!

en	Could not get history data for WebserviceHistoryID %s

en	Group updated!
pt	Grupo atualizado

en	Mail account added!
pt	Conta de Mail adicionada!

en	Email account fetch already fetched by another process. Please try again later!

en	Dispatching by email To: field.
pt	Enviado através do campo de email Para:

en	Dispatching by selected Queue.
pt	Enviado para a Fila selecionada.

en	Agent who created the ticket

en	Agent who owns the ticket
pt	Agente proprietário

en	Agent who is responsible for the ticket
pt	Agente responsável

en	All agents watching the ticket
pt	Agentes a vigiar o ticket

en	All agents with write permission for the ticket

en	All agents subscribed to the ticket's queue

en	All agents subscribed to the ticket's service

en	All agents subscribed to both the ticket's queue and service

en	Customer user of the ticket

en	All recipients of the first article

en	All recipients of the last article

en	Invisible to customer

en	Visible to customer

en	Your system was successfully upgraded to %s.
pt	O seu sistema foi atualizado com sucesso até %s

en	There was a problem during the upgrade to %s.
pt	Ocorreu um problema durante a atualização aos %s

en	%s was correctly reinstalled.
pt	%s foi corretamente reinstalado.

en	There was a problem reinstalling %s.
pt	Existe um problema a reinstalar %s

en	Your %s was successfully updated.
pt	O seu %s foi atualizado com sucesso.

en	There was a problem during the upgrade of %s.
pt	Existiu um problema durante a atualização de %s

en	%s was correctly uninstalled.
pt	%s foi corretamente desinstalado.

en	There was a problem uninstalling %s.
pt	Existiu um problema a desinstalar %s.

en	PGP environment is not working. Please check log for more info!

en	Need param Key to delete!

en	Key %s deleted!

en	Need param Key to download!

en	Sorry, Apache::Reload is needed as PerlModule and PerlInitHandler in Apache config file. See also scripts/apache2-httpd.include.conf. Alternatively, you can use the command line tool bin/otrs.Console.pl to install packages!

en	No such package!

en	No such file %s in package!

en	No such file %s in local file system!

en	Can't read %s!

en	File is OK

en	Package has locally modified files.

en	Package not verified by the OTRS Group! It is recommended not to use this package.
pt	O Pacote não foi verificado pelo Groupo OTRS! Não é recomendado utilizar o Pacote.

en	Not Started

en	Updated

en	Already up-to-date

en	Installed

en	Not correctly deployed

en	Package updated correctly

en	Package was already updated

en	Dependency installed correctly

en	The package needs to be reinstalled

en	The package contains cyclic dependencies

en	Not found in on-line repositories

en	Required version is higher than available

en	Dependencies fail to upgrade or install

en	Package could not be installed

en	Package could not be upgraded

en	Repository List

en	No packages found in selected repository. Please check log for more info!

en	Package not verified due a communication issue with verification server!

en	Can't connect to OTRS Feature Add-on list server!

en	Can't get OTRS Feature Add-on list from server!

en	Can't get OTRS Feature Add-on from server!

en	No such filter: %s

en	Priority added!
pt	Prioridade adicionada!

en	Process Management information from database is not in sync with the system configuration, please synchronize all processes.
pt	Informações do Processo de Manutenção da base de dados não está a sincronizar com o sistema de configuração, por favor, sincronizar todos os processos.

en	Need ExampleProcesses!

en	Need ProcessID!

en	Yes (mandatory)

en	Unknown Process %s!

en	There was an error generating a new EntityID for this Process

en	The StateEntityID for state Inactive does not exists

en	There was an error creating the Process

en	There was an error setting the entity sync status for Process entity: %s

en	Could not get data for ProcessID %s

en	There was an error updating the Process

en	Process: %s could not be deleted

en	There was an error synchronizing the processes.

en	The %s:%s is still in use

en	The %s:%s has a different EntityID

en	Could not delete %s:%s

en	There was an error setting the entity sync status for %s entity: %s

en	Could not get %s

en	Need %s!

en	Process: %s is not Inactive

en	There was an error generating a new EntityID for this Activity

en	There was an error creating the Activity

en	There was an error setting the entity sync status for Activity entity: %s

en	Need ActivityID!

en	Could not get data for ActivityID %s

en	There was an error updating the Activity

en	Missing Parameter: Need Activity and ActivityDialog!

en	Activity not found!

en	ActivityDialog not found!
pt	Dialogo de Atividade não encontrado!

en	ActivityDialog already assigned to Activity. You cannot add an ActivityDialog twice!

en	Error while saving the Activity to the database!

en	This subaction is not valid

en	Edit Activity "%s"

en	There was an error generating a new EntityID for this ActivityDialog

en	There was an error creating the ActivityDialog

en	There was an error setting the entity sync status for ActivityDialog entity: %s

en	Need ActivityDialogID!

en	Could not get data for ActivityDialogID %s

en	There was an error updating the ActivityDialog

en	Edit Activity Dialog "%s"

en	Agent Interface

en	Customer Interface

en	Agent and Customer Interface

en	Do not show Field

en	Show Field

en	Show Field As Mandatory

en	Edit Path

en	There was an error generating a new EntityID for this Transition

en	There was an error creating the Transition

en	There was an error setting the entity sync status for Transition entity: %s

en	Need TransitionID!

en	Could not get data for TransitionID %s

en	There was an error updating the Transition

en	Edit Transition "%s"

en	Transition validation module

en	At least one valid config parameter is required.

en	There was an error generating a new EntityID for this TransitionAction

en	There was an error creating the TransitionAction

en	There was an error setting the entity sync status for TransitionAction entity: %s

en	Need TransitionActionID!

en	Could not get data for TransitionActionID %s

en	There was an error updating the TransitionAction

en	Edit Transition Action "%s"

en	Error: Not all keys seem to have values or vice versa.

en	Queue updated!
pt	Fila atualizada!

en	Don't use :: in queue name!

en	Click back and change it!

en	-none-
pt	-nenhum(a)-

en	Queues ( without auto responses )

en	Change Queue Relations for Template

en	Change Template Relations for Queue

en	Production
pt	Produção

en	Test

en	Training
pt	Formação

en	Development

en	Role updated!
pt	Papel atualizado!

en	Role added!
pt	Papel adicionado!

en	Change Group Relations for Role
pt	Alterar as relações do grupo para o papel

en	Change Role Relations for Group
pt	Alterar as relações do papel para o grupo

en	Role
pt	Papel

en	Change Role Relations for Agent
pt	Alterar as relações do papel com o agente

en	Change Agent Relations for Role
pt	Alteras as relações do agente com o papel

en	Please activate %s first!
pt	Por favor active %s primeiro!

en	S/MIME environment is not working. Please check log for more info!

en	Need param Filename to delete!

en	Need param Filename to download!

en	Needed CertFingerprint and CAFingerprint!

en	CAFingerprint must be different than CertFingerprint

en	Relation exists!

en	Relation added!

en	Impossible to add relation!

en	Relation doesn't exists

en	Relation deleted!

en	Impossible to delete relation!

en	Certificate %s could not be read!

en	Needed Fingerprint

en	Handle Private Certificate Relations

en	Salutation added!
pt	Saudação adicionada.

en	Signature updated!
pt	Assinatura atualizada!

en	Signature added!
pt	Assinatura adicionada!

en	State added!
pt	Estado adicionado!

en	File %s could not be read!

en	System e-mail address added!
pt	Endereço de e-mail de sistema adicionado

en	Invalid Settings

en	There are no invalid settings active at this time.

en	You currently don't have any favourite settings.

en	The following settings could not be found: %s

en	Import not allowed!

en	System Configuration could not be imported due to an unknown error, please check OTRS logs for more information.

en	Category Search

en	Some imported settings are not present in the current state of the configuration or it was not possible to update them. Please check the OTRS log for more information.

en	You need to enable the setting before locking!

en	You can't work on this setting because %s (%s) is currently working on it.

en	Missing setting name!

en	Missing ResetOptions!

en	Setting is locked by another user!

en	System was not able to lock the setting!

en	System was not able to reset the setting!

en	System was unable to update setting!

en	Missing setting name.

en	Setting not found.

en	Missing Settings!

en	Start date shouldn't be defined after Stop date!

en	There was an error creating the System Maintenance

en	Need SystemMaintenanceID!

en	Could not get data for SystemMaintenanceID %s

en	System Maintenance was added successfully!

en	System Maintenance was updated successfully!

en	Session has been killed!

en	All sessions have been killed, except for your own.

en	There was an error updating the System Maintenance

en	Was not possible to delete the SystemMaintenance entry: %s!

en	Template updated!

en	Template added!

en	Change Attachment Relations for Template

en	Change Template Relations for Attachment

en	Need Type!

en	Type added!
pt	Tipo adicionado!

en	Agent updated!
pt	Agente atualizado

en	Change Group Relations for Agent
pt	Gerir relações de grupo com o agente

en	Change Agent Relations for Group
pt	Gerir relações de agente com o grupo

en	Month
pt	Mês

en	Week

en	Day
pt	Dia

en	All appointments

en	Appointments assigned to me

en	Showing only appointments assigned to you! Change settings

en	Appointment not found!

en	Never

en	Every Day

en	Every Week

en	Every Month

en	Every Year

en	Custom

en	Daily

en	Weekly

en	Monthly

en	Yearly

en	every

en	for %s time(s)

en	until ...

en	for ... time(s)

en	until %s

en	No notification

en	%s minute(s) before

en	%s hour(s) before

en	%s day(s) before

en	%s week before

en	before the appointment starts

en	after the appointment has been started

en	before the appointment ends

en	after the appointment has been ended

en	No permission!

en	Cannot delete ticket appointment!

en	No permissions!

en	+%s more

en	Customer History
pt	História do Cliente

en	No RecipientField is given!

en	No such config for %s

en	Statistic

en	No preferences for %s!

en	Can't get element data of %s!

en	Can't get filter content data of %s!

en	Customer Name
pt	Cliente

en	Customer User Name

en	Need SourceObject and SourceKey!

en	You need ro permission!

en	Can not delete link with %s!
pt	Não é possível remover a ligação a %s.

en	%s Link(s) deleted successfully.

en	Can not create link with %s! Object already linked as %s.
pt	Não é possível criar a ligação a %s. Já existe uma ligação a %s!

en	Can not create link with %s!

en	%s links added successfully.

en	The object %s cannot link with other object!

en	Param Group is required!

en	Updated user preferences

en	System was unable to deploy your changes.

en	Setting not found!

en	System was unable to reset the setting!

en	Process ticket

en	Parameter %s is missing.

en	Invalid Subaction.

en	Statistic could not be imported.

en	Please upload a valid statistic file.

en	Export: Need StatID!

en	Delete: Get no StatID!

en	Need StatID!

en	Could not load stat.

en	Add New Statistic

en	Could not create statistic.

en	Run: Get no %s!

en	No TicketID is given!

en	You need %s permissions!

en	Loading draft failed!

en	Sorry, you need to be the ticket owner to perform this action.
pt	Desculpe, precisa de ser o proprietario deste pedido para realizar esta ação

en	Please change the owner first.
pt	Por favor altere o proprietário primeiro.

en	FormDraft functionality disabled!

en	Draft name is required!

en	FormDraft name %s is already in use!

en	Could not perform validation on field %s!

en	No subject
pt	Sem assunto

en	Could not delete draft!

en	Previous Owner
pt	Proprietário anterior

en	wrote
pt	escreveu

en	Message from
pt	Mensagem de

en	End message
pt	Fim da mensagem

en	%s is needed!
pt	%s é necessário.

en	Plain article not found for article %s!

en	Article does not belong to ticket %s!

en	Can't bounce email!

en	Can't send email!
pt	Não é possível enviar o email.

en	Wrong Subaction!

en	Can't lock Tickets, no TicketIDs are given!

en	Ticket (%s) is not unlocked!

en	The following tickets were ignored because they are locked by another agent or you don't have write access to tickets: %s.

en	The following ticket was ignored because it is locked by another agent or you don't have write access to ticket: %s.

en	You need to select at least one ticket.

en	Bulk feature is not enabled!

en	No selectable TicketID is given!

en	You either selected no ticket or only tickets which are locked by other agents.

en	The following tickets were ignored because they are locked by another agent or you don't have write access to these tickets: %s.

en	The following tickets were locked: %s.

en	Article subject will be empty if the subject contains only the ticket hook!

en	Address %s replaced with registered customer address.
pt	Endereço %s substituído por um endereço de cliente registado

en	Customer user automatically added in Cc.
pt	Utilizador de Cliente adicionado automaticamente em Cc (Com Conhecimento)

en	Ticket "%s" created!
pt	Ticket "%s" criado!

en	No Subaction!

en	Got no TicketID!
pt	Sem ID de Ticket!

en	System Error!
pt	Erro do sistema.

en	No ArticleID is given!

en	Next week
pt	Próxima semana

en	Ticket Escalation View
pt	Fila de tickets escalados

en	Article %s could not be found!

en	Forwarded message from
pt	Mensagem reencaminhada de

en	End forwarded message
pt	Fim da mensagem reencaminhada

en	Can't show history, no TicketID is given!
pt	Não é possível apresentar o histórico. Falta o ID do registo.

en	Can't lock Ticket, no TicketID is given!

en	Sorry, the current owner is %s!
pt	O proprietário actual é: %s.

en	Please become the owner first.
pt	Tem que ser o proprietário do registo.

en	Ticket (ID=%s) is locked by %s!
pt	O registo (ID=%s) está bloqueado por %s.

en	Change the owner!

en	New Article
pt	Novo Artigo

en	Pending
pt	Pendências

en	Reminder Reached
pt	Limite alcançado

en	My Locked Tickets
pt	Os meus tickets bloqueados

en	Can't merge ticket with itself!
pt	Não é possível fundir o registo com ele mesmo.

en	You need move permissions!
pt	Necessita de permissões de movimentação

en	Chat is not active.
pt	Chat não está activo.

en	No permission.
pt	Sem permissão.

en	%s has left the chat.
pt	%s saiu do chat.

en	This chat has been closed and will be removed in %s hours.
pt	O chat foi fechado e será removido em %s horas.

en	Ticket locked.
pt	Ticket bloqueado

en	No ArticleID!
pt	Sem ID do registo.

en	This is not an email article.

en	Can't read plain article! Maybe there is no plain email in backend! Read backend message.

en	Need TicketID!
pt	É necessário o ID do registo.

en	Couldn't get ActivityDialogEntityID "%s"!

en	No Process configured!

en	The selected process is invalid!
pt	O processo selecionado é invalido!

en	Process %s is invalid!
pt	Processo %s está inválido!

en	Subaction is invalid!
pt	sub ação está inválida!

en	Parameter %s is missing in %s.

en	No ActivityDialog configured for %s in _RenderAjax!

en	Got no Start ActivityEntityID or Start ActivityDialogEntityID for Process: %s in _GetParam!

en	Couldn't get Ticket for TicketID: %s in _GetParam!

en	Couldn't determine ActivityEntityID. DynamicField or Config isn't set properly!

en	Process::Default%s Config Value missing!

en	Got no ProcessEntityID or TicketID and ActivityDialogEntityID!

en	Can't get StartActivityDialog and StartActivityDialog for the ProcessEntityID "%s"!

en	Can't get Ticket "%s"!

en	Can't get ProcessEntityID or ActivityEntityID for Ticket "%s"!

en	Can't get Activity configuration for ActivityEntityID "%s"!

en	Can't get ActivityDialog configuration for ActivityDialogEntityID "%s"!

en	Can't get data for Field "%s" of ActivityDialog "%s"!

en	PendingTime can just be used if State or StateID is configured for the same ActivityDialog. ActivityDialog: %s!

en	Pending Date
pt	Prazo de pendência

en	for pending* states
pt	para os estados "pendentes ..."

en	ActivityDialogEntityID missing!

en	Couldn't get Config for ActivityDialogEntityID "%s"!

en	Couldn't use CustomerID as an invisible field.

en	Missing ProcessEntityID, check your ActivityDialogHeader.tt!

en	No StartActivityDialog or StartActivityDialog for Process "%s" configured!

en	Couldn't create ticket for Process with ProcessEntityID "%s"!

en	Couldn't set ProcessEntityID "%s" on TicketID "%s"!

en	Couldn't set ActivityEntityID "%s" on TicketID "%s"!

en	Could not store ActivityDialog, invalid TicketID: %s!

en	Invalid TicketID: %s!

en	Missing ActivityEntityID in Ticket %s!

en	This step does not belong anymore to the current activity in process for ticket '%s%s%s'! Another user changed this ticket in the meantime. Please close this window and reload the ticket.

en	Missing ProcessEntityID in Ticket %s!

en	Could not set DynamicField value for %s of Ticket with ID "%s" in ActivityDialog "%s"!

en	Could not set PendingTime for Ticket with ID "%s" in ActivityDialog "%s"!

en	Wrong ActivityDialog Field config: %s can't be Display => 1 / Show field (Please change its configuration to be Display => 0 / Do not show field or Display => 2 / Show field as mandatory)!

en	Could not set %s for Ticket with ID "%s" in ActivityDialog "%s"!

en	Default Config for Process::Default%s missing!

en	Default Config for Process::Default%s invalid!

en	Available tickets
pt	Pedidos Disponiveis

en	including subqueues
pt	incluindo sub-filas

en	excluding subqueues
pt	excluindo sub-filas

en	QueueView
pt	Filas

en	My Responsible Tickets
pt	Tickets de que sou responsável

en	last-search
pt	última pesquisa

en	Untitled
pt	Sem título

en	Ticket Number
pt	Número do Ticket

en	Ticket

en	printed by
pt	impresso por

en	CustomerID (complex search)

en	CustomerID (exact match)

en	Invalid Users
pt	Utilizadores inválidos

en	Normal

en	CSV

en	Excel

en	in more than ...
pt	em mais de ...

en	Feature not enabled!
pt	Não activada.

en	Service View
pt	Vista de Serviço

en	Status View
pt	Vista de Estado

en	My Watched Tickets
pt	Os meus tickets vigiados

en	Feature is not active
pt	Não activada

en	Link Deleted
pt	Ligação removida

en	Ticket Locked
pt	Registo bloqueado

en	Pending Time Set
pt	Tempo de pendência definido

en	Dynamic Field Updated
pt	Campo actualizado

en	Outgoing Email (internal)
pt	Email enviado (interno)

en	Ticket Created
pt	Registo criado

en	Type Updated
pt	Tipo actualizado

en	Escalation Update Time In Effect

en	Escalation Update Time Stopped

en	Escalation First Response Time Stopped

en	Customer Updated
pt	Cliente actualizado

en	Internal Chat
pt	Chat interno

en	Automatic Follow-Up Sent
pt	Actualização automática enviada

en	Note Added
pt	Nota adicionada

en	Note Added (Customer)
pt	Nota adicionada (Cliente)

en	SMS Added

en	SMS Added (Customer)

en	State Updated
pt	Estado actualizado

en	Outgoing Answer
pt	Resposta enviada

en	Service Updated
pt	Serviço actualizado

en	Link Added
pt	Ligação adicionada

en	Incoming Customer Email
pt	Email do cliente recebido

en	Incoming Web Request
pt	Pedido por web recebido

en	Priority Updated
pt	Prioridade actualizada

en	Ticket Unlocked
pt	Ticket desbloqueado

en	Outgoing Email

en	Title Updated
pt	Titulo actualizado

en	Ticket Merged
pt	Ticket fundido

en	Outgoing Phone Call
pt	Chamada realizada

en	Forwarded Message
pt	Mensagem Encaminhada

en	Removed User Subscription

en	Time Accounted
pt	Tempo contabilizado

en	Incoming Phone Call
pt	Chamada recebida

en	System Request.
pt	Pedido ao sistema.

en	Incoming Follow-Up
pt	Actualização recebida

en	Automatic Reply Sent
pt	Resposta automática enviada

en	Automatic Reject Sent
pt	Rejeição automática enviada

en	Escalation Solution Time In Effect

en	Escalation Solution Time Stopped

en	Escalation Response Time In Effect

en	Escalation Response Time Stopped

en	SLA Updated
pt	Nível de serviço (SLA) actualizado

en	External Chat
pt	Chat externo

en	Queue Changed
pt	Fila actualizada

en	Notification Was Sent
pt	Notificação enviada

en	This ticket does not exist, or you don't have permissions to access it in its current state.

en	Missing FormDraftID!

en	Can't get for ArticleID %s!

en	Article filter settings were saved.
pt	Configurações de filtro de artigos gravadas.

en	Event type filter settings were saved.

en	Need ArticleID!
pt	É necessário o ID do registo

en	Invalid ArticleID!
pt	ID do registo inválido.

en	Forward article via mail
pt	Envia o artigo via e-mail

en	Forward
pt	Encaminhar

en	Fields with no group

en	Invisible only

en	Visible only

en	Visible and invisible

en	Article could not be opened! Perhaps it is on another article page?

en	Show one article
pt	Mostrar um artigo

en	Show all articles
pt	Mostrar todos os artigos

en	Show Ticket Timeline View

en	Show Ticket Timeline View (%s)

en	Got no FormID.

en	Error: the file could not be deleted properly. Please contact your administrator (missing FileID).

en	ArticleID is needed!

en	No TicketID for ArticleID (%s)!
pt	Não existe ID do registo para o artigo (%s).

en	HTML body attachment is missing!

en	FileID and ArticleID are needed!
pt	São necessários os IDs do registo e do artigo.

en	No such attachment (%s)!
pt	Anexo inexistente (%s)!

en	Check SysConfig setting for %s::QueueDefault.
pt	Verificar a configuração do systema para %s::QueueDefault.

en	Check SysConfig setting for %s::TicketTypeDefault.
pt	Verificar a configuração do systema para %s::TicketTypeDefault.

en	You don't have sufficient permissions for ticket creation in default queue.

en	Need CustomerID!
pt	É necessário o ID de utilizador

en	My Tickets
pt	Os meus Tickets

en	Company Tickets
pt	Tickets da Organização

en	Untitled!
pt	Sem título

en	Customer Realname
pt	Nome Real do Cliente

en	Created within the last
pt	Criado no último

en	Created more than ... ago
pt	Criado há mais de ... atrás

en	Please remove the following words because they cannot be used for the search:
pt	As palavras seguintes não podem ser utilizadas na pesquisa. P.f. remova-as.

en	Can't reopen ticket, not possible in this queue!
pt	Não é possível reabrir o ticket nesta fila!

en	Create a new ticket!
pt	Criar um novo ticket!

en	SecureMode active!

en	If you want to re-run the Installer, disable the SecureMode in the SysConfig.

en	Directory "%s" doesn't exist!
pt	A directoria "%s" não existe!

en	Configure "Home" in Kernel/Config.pm first!

en	File "%s/Kernel/Config.pm" not found!

en	Directory "%s" not found!
pt	A directoria "%s" não existe!

en	Install OTRS
pt	Instalar OTRS

en	Intro

en	Kernel/Config.pm isn't writable!

en	If you want to use the installer, set the Kernel/Config.pm writable for the webserver user!

en	Database Selection
pt	Seleção da Base de Dados

en	Unknown Check!

en	The check "%s" doesn't exist!

en	Enter the password for the database user.
pt	Insira a palavra-passe para o utilizador da base de dados.

en	Database %s

en	Configure MySQL

en	Enter the password for the administrative database user.
pt	Insira a palavra-passe para a base de dados de administrador

en	Configure PostgreSQL

en	Configure Oracle

en	Unknown database type "%s".

en	Please go back.

en	Create Database
pt	Criar Base de Dados

en	Install OTRS - Error

en	File "%s/%s.xml" not found!

en	Contact your Admin!

en	System Settings
pt	Propriedades de Sistema

en	Syslog

en	Configure Mail
pt	Configurar Mail

en	Mail Configuration
pt	Configuração de correio

en	Can't write Config file!

en	Unknown Subaction %s!

en	Can't connect to database, Perl module DBD::%s not installed!

en	Can't connect to database, read comment!

en	Database already contains data - it should be empty!
pt	A base de dados já contém dados - deveria estar vazia!

en	Error: Please make sure your database accepts packages over %s MB in size (it currently only accepts packages up to %s MB). Please adapt the max_allowed_packet setting of your database in order to avoid errors.

en	Error: Please set the value for innodb_log_file_size on your database to at least %s MB (current: %s MB, recommended: %s MB). For more information, please have a look at %s.

en	Wrong database collation (%s is %s, but it needs to be utf8).

en	No %s!

en	No such user!

en	Invalid calendar!

en	Invalid URL!

en	There was an error exporting the calendar!

en	Need config Package::RepositoryAccessRegExp

en	Authentication failed from %s!

en	Bounce Article to a different mail address

en	Bounce
pt	Devolver

en	Reply All
pt	Responder a todos

en	Resend this article

en	Resend

en	View message log details for this article

en	Message Log

en	Reply to note
pt	Responder na nota

en	Split this article
pt	Divide este artigo

en	View the source for this Article

en	Plain Format
pt	Formato de texto

en	Print this article
pt	Imprimir este artigo

en	Contact us at sales@otrs.com

en	Get Help

en	Mark
pt	Marca

en	Unmark
pt	Desmarca

en	Upgrade to OTRS Business Solution™

en	Re-install Package

en	Upgrade

en	Re-install

en	Crypted
pt	Cifrado

en	Sent message encrypted to recipient!

en	Signed
pt	Assinado

en	"PGP SIGNED MESSAGE" header found, but invalid!
pt	Detectado cabeçalho "PGP SIGNED MESSAGE" inválido!

en	"S/MIME SIGNED MESSAGE" header found, but invalid!
pt	Detectado cabeçalho "S/MIME SIGNED MESSAGE" inválido!

en	Ticket decrypted before
pt	Registo já desencriptado

en	Impossible to decrypt: private key for email was not found!
pt	Impossível desencriptar: chave privada não encontrada!

en	Successful decryption
pt	Desencriptação bem sucedida

en	There are no encryption keys available for the addresses: '%s'.

en	There are no selected encryption keys for the addresses: '%s'.

en	Cannot use expired encryption keys for the addresses: '%s'.

en	Cannot use revoked encryption keys for the addresses: '%s'.

en	Encrypt

en	Keys/certificates will only be shown for recipients with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Email security

en	PGP sign

en	PGP sign and encrypt
pt	PGP assinar e encriptar

en	PGP encrypt

en	SMIME sign

en	SMIME sign and encrypt
pt	SMIME assinar e encriptar

en	SMIME encrypt

en	Cannot use expired signing key: '%s'.

en	Cannot use revoked signing key: '%s'.

en	There are no signing keys available for the addresses '%s'.

en	There are no selected signing keys for the addresses '%s'.

en	Sign
pt	Assinar

en	Keys/certificates will only be shown for a sender with more than one key/certificate. The first found key/certificate will be pre-selected. Please make sure to select the correct one.

en	Shown
pt	Mostrar

en	Refresh (minutes)

en	off
pt	desligado

en	Shown customer ids

en	Shown customer users
pt	Mostrar utilizadores do cliente

en	Offline

en	User is currently offline.

en	User is currently active.
pt	Utilizador activo.

en	Away
pt	Ausente

en	User was inactive for a while.
pt	Utilizador esteve ausente.

en	The start time of a ticket has been set after the end time!
pt	A hora inicial não pode ser posterior à hora final!

en	Can't connect to OTRS News server!
pt	Sem ligação ao servidor de Notícias!

en	Can't get OTRS News from server!
pt	Impossível obter Notícias do servidor!

en	Can't connect to Product News server!
pt	Sem ligação ao servidor de Notícias do produto!

en	Can't get Product News from server!
pt	Impossível obter Notícias do produto!

en	Can't connect to %s!
pt	Impossível ligar a %s!

en	Shown Tickets
pt	Tickets Apresentados

en	Shown Columns
pt	Colunas Apresentadas

en	filter not active
pt	filtro não activo

en	filter active
pt	filtro activo

en	This ticket has no title or subject
pt	Este ticket não tem título ou assunto

en	7 Day Stats
pt	Estatísticas de 7 dias

en	User set their status to unavailable.

en	Unavailable
pt	Indisponível

en	Standard
pt	Padrão

en	The following tickets are not updated: %s.

en	h

en	m

en	d

en	This ticket does not exist, or you don't have permissions to access it in its current state. You can take one of the following actions:

en	This is a
pt	Este é um

en	email

en	click here
pt	clique aqui

en	to open it in a new window.
pt	para a abrir numa nova janela.

en	Year
pt	Ano

en	Hours
pt	Horas

en	Minutes
pt	Minutos

en	Check to activate this date
pt	Confirmar para ativar esta data

en	%s TB

en	%s GB

en	%s MB

en	%s KB

en	%s B

en	No Permission!
pt	Sem Permissão!

en	No Permission
pt	Sem permissão

en	Show Tree Selection
pt	Mostre a seleção em árvore

en	Split Quote
pt	Dividir citação

en	Remove Quote

en	Linked as
pt	Ligado como

en	Search Result
pt	Resultado da pesquisa

en	Linked
pt	Ligado

en	Bulk
pt	Em bloco

en	Lite
pt	Leve

en	Unread article(s) available
pt	Artigo(s) não lido(s) disponíveis

en	Appointment

en	Archive search
pt	Arquivar pesquisa

en	Enable cloud services to unleash all OTRS features!
pt	Active os serviços cloud para desbloquear todas as funcionalidades OTRS!

en	%s Upgrade to %s now! %s

en	Please verify your license data!

en	The license for your %s is about to expire. Please make contact with %s to renew your contract!
pt	A Licença para o seu %s está a terminar. Por favor entre em contato com %s para renovar o contrato!

en	An update for your %s is available, but there is a conflict with your framework version! Please update your framework first!
pt	A atualização para o seu %s está disponivel, mas existe um conflito com a versão da sua estrutura! Por favor atualize a sua estrutura primeiro!

en	Online Agent: %s
pt	Agente em linha: %s

en	There are more escalated tickets!
pt	Existem mais tickets escalados

en	Please select a time zone in your preferences and confirm it by clicking the save button.

en	Online Customer: %s
pt	Cliente em linha: %s

en	System maintenance is active!

en	A system maintenance period will start at: %s and is expected to stop at: %s

en	OTRS Daemon is not running.
pt	O Daemon OTRS não está em execução.

en	You have Out of Office enabled, would you like to disable it?
pt	Tem Fora do Escritório activo, deseja desactivar?

en	The installation of packages which are not verified by the OTRS Group is activated. These packages could threaten your whole system! It is recommended not to use unverified packages.

en	You have %s invalid setting(s) deployed. Click here to show invalid settings.

en	You have undeployed settings, would you like to deploy them?

en	The configuration is being updated, please be patient...

en	There is an error updating the system configuration!

en	Don't use the Superuser account to work with %s! Create new Agents and work with these accounts instead.

en	Please make sure you've chosen at least one transport method for mandatory notifications.

en	Preferences updated successfully!
pt	Preferências atualizadas com sucesso!

en	(in process)
pt	(em processamento)

en	Please specify an end date that is after the start date.

en	Current password
pt	Password atual

en	New password
pt	Nova password

en	Verify password
pt	Confirmar password

en	The current password is not correct. Please try again!
pt	A password atual não está correta. Tente novamente

en	Please supply your new password!

en	Can't update password, your new passwords do not match. Please try again!
pt	Não foi possível atualizar a password, a nova password é diferente. Tente novamente

en	This password is forbidden by the current system configuration. Please contact the administrator if you have additional questions.

en	Can't update password, it must be at least %s characters long!
pt	Não foi possível atualizar a password, tem de ter no mínimo %s carateres

en	Can't update password, it must contain at least 2 lowercase and 2 uppercase letter characters!

en	Can't update password, it must contain at least 1 digit!
pt	Não foi possível atualizar a password, tem de ter no mínimo 1 dígito

en	Can't update password, it must contain at least 2 letter characters!

en	Time zone updated successfully!

en	invalid
pt	inválido

en	valid
pt	válido

en	No (not supported)

en	No past complete or the current+upcoming complete relative time value selected.

en	The selected time period is larger than the allowed time period.

en	No time scale value available for the current selected time scale value on the X axis.

en	The selected date is not valid.

en	The selected end time is before the start time.

en	There is something wrong with your time selection.

en	Please select only one element or allow modification at stat generation time.

en	Please select at least one value of this field or allow modification at stat generation time.

en	Please select one element for the X-axis.

en	You can only use one time element for the Y axis.

en	You can only use one or two elements for the Y axis.

en	Please select at least one value of this field.

en	Please provide a value or allow modification at stat generation time.

en	Please select a time scale.

en	Your reporting time interval is too small, please use a larger time scale.

en	second(s)
pt	segundo(s)

en	quarter(s)
pt	quarto(s)

en	half-year(s)
pt	semestre(s)

en	Please remove the following words because they cannot be used for the ticket restrictions: %s.

en	Cancel editing and unlock this setting

en	Reset this setting to its default value.

en	Unable to load %s!

en	Content
pt	Conteúdo

en	Unlock to give it back to the queue
pt	Desbloquear para devolver à fila

en	Lock it to work on it
pt	Bloquear para trabalhar com ticket

en	Unwatch
pt	Parar de seguir

en	Remove from list of watched tickets
pt	Remover dos tickets vigiados

en	Watch
pt	Vigiar

en	Add to list of watched tickets
pt	Adicionar aos tickets vigiados

en	Order by
pt	Ordenado por

en	Ticket Information
pt	Informação do ticket

en	Locked Tickets New
pt	Novos tickets bloqueados

en	Locked Tickets Reminder Reached
pt	Lembrete de tickets bloqueado atingido

en	Locked Tickets Total
pt	Total de Tickets Bloqueados

en	Responsible Tickets New
pt	Novos tickets(responsável)

en	Responsible Tickets Reminder Reached
pt	Lembrete de tickets(responsável) atingido

en	Responsible Tickets Total
pt	Total de tickets(responsável)

en	Watched Tickets New
pt	Novos tickets vigiados

en	Watched Tickets Reminder Reached
pt	Lembrete de tickets vigiados

en	Watched Tickets Total
pt	Total de tickets vigiados

en	Ticket Dynamic Fields
pt	Campos Dinâmicos de Ticket

en	Couldn't read ACL configuration file. Please make sure the file is valid.

en	It is currently not possible to login due to a scheduled system maintenance.
pt	Não é possível efectuar autenticação devido a uma manutenção agendada do sistema.

en	You have exceeded the number of concurrent agents - contact sales@otrs.com.

en	Please note that the session limit is almost reached.

en	Login rejected! You have exceeded the maximum number of concurrent Agents! Contact sales@otrs.com immediately!

en	Session limit reached! Please try again later.
pt	Terminou o tempo limite de sessão! Por favor tente novamente mais tarde.

en	Session per user limit reached!

en	Session invalid. Please log in again.
pt	Sessão inválida. Por favor, autentique-se novamente.

en	Session has timed out. Please log in again.
pt	A sessão expirou. Por favor autentique-se novamente

en	PGP sign only
pt	PGP apenas assinar

en	PGP encrypt only
pt	PGP apenas encriptar

en	SMIME sign only
pt	SMIME apenas assinar

en	SMIME encrypt only
pt	SMIME apenas encriptar

en	PGP and SMIME not enabled.
pt	PGP e SMIME não activos

en	Skip notification delivery
pt	Não enviar notificação de entrega

en	Send unsigned notification
pt	Enviar notificação de entrega

en	Send unencrypted notification
pt	Enviar notificação não encriptada

en	Configuration Options Reference
pt	Referência de Opções de Configuração

en	This setting can not be changed.

en	This setting is not active by default.
pt	Esta configuração não está ativa por omissão.

en	This setting can not be deactivated.

en	This setting is not visible.

en	This setting can be overridden in the user preferences.

en	This setting can be overridden in the user preferences, but is not active by default.

en	Customer user "%s" already exists.

en	This email address is already in use for another customer user.

en	before/after
pt	antes/depois

en	between
pt	entre

en	e.g. Text or Te*t

en	Ignore this field.

en	This field is required or
pt	O campo é necessário ou

en	The field content is too long!
pt	O conteúdo do campo é muito longo!

en	Maximum size is %s characters.
pt	O Tamanho máximo são %s caracteres

en	Couldn't read Notification configuration file. Please make sure the file is valid.

en	Imported notification has body text with more than 4000 characters.

en	not installed

en	installed
pt	instalado

en	Unable to parse repository index document.
pt	Impossível processar a indexação do documento do repositório.

en	No packages for your framework version found in this repository, it only contains packages for other framework versions.
pt	Não existem pacotes para a versão do software que possui, apenas existem pacotes para outra versões.

en	File is not installed!

en	File is different!

en	Can't read file!

en	If you continue to install this package, the following issues may occur:Security problemsStability problemsPerformance problemsPlease note that issues that are caused by working with this package are not covered by OTRS service contracts.

en	The installation of packages which are not verified by the OTRS Group is not possible by default. You can activate the installation of not verified packages via the "AllowNotVerifiedPackages" system configuration setting.

en	The process "%s" and all of its data has been imported successfully.

en	Inactive
pt	Inativo

en	FadeAway

en	Can't contact registration server. Please try again later.
pt	Não é possivel contatar o servidor de registo. Por favor tente novamente mais tarde.

en	No content received from registration server. Please try again later.
pt	Não foi recebido nenhum conteudo do servidor de registo. Por favor tente novamente mais tarde.

en	Can't get Token from sever

en	Username and password do not match. Please try again.
pt	Utilizador e password não coincidem. Por favor tente novamente.

en	Problems processing server result. Please try again later.
pt	Problemas a processar o resultado do servidor. Por favor tente novamente mais tarde.

en	Sum
pt	Somatório

en	week
pt	semana

en	quarter
pt	quarto

en	half-year
pt	semestre

en	State Type
pt	Tipo de estado

en	Created Priority
pt	Prioridade Criada

en	Created State
pt	Estado de Prioridade

en	Create Time
pt	Tempo de Prioridade

en	Pending until time

en	Close Time
pt	Tempo de Fecho

en	Escalation
pt	Escalagem

en	Escalation - First Response Time

en	Escalation - Update Time

en	Escalation - Solution Time

en	Agent/Owner
pt	Agente/Proprietário

en	Created by Agent/Owner
pt	Criado por Agente/Proprietário

en	Assigned to Customer User Login

en	Evaluation by
pt	Avaliado por

en	Ticket/Article Accounted Time
pt	Tempo contabilizado no Ticket/Artigo

en	Ticket Create Time
pt	Hora de criação de Ticket

en	Ticket Close Time
pt	Hora de fecho de Ticket

en	Accounted time by Agent
pt	Tempo contabilizado pelo agente

en	Total Time
pt	Tempo total

en	Ticket Average
pt	Média de tickets

en	Ticket Min Time
pt	Tempo Mínimo

en	Ticket Max Time
pt	Tempo máximo

en	Number of Tickets
pt	Nr. Tickets

en	Article Average
pt	Média de artigos

en	Article Min Time
pt	Tempo mínimo de artigos

en	Article Max Time
pt	Tempo máximo de artigos

en	Number of Articles
pt	Nr. Artigos

en	unlimited
pt	sem limite

en	Attributes to be printed
pt	Atributos a imprimir

en	Sort sequence
pt	Sequência de ordenação

en	State Historic
pt	Histórico de estados

en	State Type Historic
pt	Histórico de tipos de estado

en	Historic Time Range
pt	Intervalo temporal

en	Number
pt	Número

en	Last Changed

en	Solution Average

en	Solution Min Time

en	Solution Max Time

en	Solution Average (affected by escalation configuration)

en	Solution Min Time (affected by escalation configuration)

en	Solution Max Time (affected by escalation configuration)

en	Solution Working Time Average (affected by escalation configuration)

en	Solution Min Working Time (affected by escalation configuration)

en	Solution Max Working Time (affected by escalation configuration)

en	First Response Average (affected by escalation configuration)

en	First Response Min Time (affected by escalation configuration)

en	First Response Max Time (affected by escalation configuration)

en	First Response Working Time Average (affected by escalation configuration)

en	First Response Min Working Time (affected by escalation configuration)

en	First Response Max Working Time (affected by escalation configuration)

en	Number of Tickets (affected by escalation configuration)

en	Days
pt	Dias

en	Outdated Tables

en	Outdated tables were found in the database. These can be removed if empty.

en	Table Presence

en	Internal Error: Could not open file.

en	Table Check

en	Internal Error: Could not read file.

en	Tables found which are not present in the database.

en	Database Size

en	Could not determine database size.

en	Database Version

en	Could not determine database version.

en	Client Connection Charset

en	Setting character_set_client needs to be utf8.

en	Server Database Charset

en	This character set is not yet supported, please see https://bugs.otrs.org/show_bug.cgi?id=12361. Please convert your database to the character set 'utf8'.

en	The setting character_set_database needs to be 'utf8'.

en	Table Charset

en	There were tables found which do not have 'utf8' as charset.

en	InnoDB Log File Size

en	The setting innodb_log_file_size must be at least 256 MB.

en	Invalid Default Values

en	Tables with invalid default values were found. In order to fix it automatically, please run: bin/otrs.Console.pl Maint::Database::Check --repair

en	Maximum Query Size

en	The setting 'max_allowed_packet' must be higher than 64 MB.

en	Query Cache Size

en	The setting 'query_cache_size' should be used (higher than 10 MB but not more than 512 MB).

en	Default Storage Engine

en	Table Storage Engine

en	Tables with a different storage engine than the default engine were found.

en	MySQL 5.x or higher is required.

en	NLS_LANG Setting

en	NLS_LANG must be set to al32utf8 (e.g. GERMAN_GERMANY.AL32UTF8).

en	NLS_DATE_FORMAT Setting

en	NLS_DATE_FORMAT must be set to 'YYYY-MM-DD HH24:MI:SS'.

en	NLS_DATE_FORMAT Setting SQL Check

en	Primary Key Sequences and Triggers

en	The following sequences and/or triggers with possible wrong names have been found. Please rename them manually.

en	Setting client_encoding needs to be UNICODE or UTF8.

en	Setting server_encoding needs to be UNICODE or UTF8.

en	Date Format

en	Setting DateStyle needs to be ISO.

en	Primary Key Sequences

en	The following sequences with possible wrong names have been found. Please rename them manually.

en	PostgreSQL 9.2 or higher is required.

en	OTRS Disk Partition

en	Disk Usage

en	The partition where OTRS is located is almost full.

en	The partition where OTRS is located has no disk space problems.

en	Disk Partitions Usage

en	Distribution

en	Could not determine distribution.

en	Kernel Version

en	Could not determine kernel version.

en	System Load

en	The system load should be at maximum the number of CPUs the system has (e.g. a load of 8 or less on a system with 8 CPUs is OK).

en	Perl Modules

en	Not all required Perl modules are correctly installed.

en	Perl Modules Audit

en	CPAN::Audit reported that one or more installed Perl modules have known vulnerabilities. Please note that there might be false positives for distributions patching Perl modules without changing their version number.

en	CPAN::Audit did not report any known vulnerabilities in the installed Perl modules.

en	Free Swap Space (%)

en	No swap enabled.

en	Used Swap Space (MB)

en	There should be more than 60% free swap space.

en	There should be no more than 200 MB swap space used.

en	OTRS

en	Article Search Index Status

en	Indexed Articles

en	Articles Per Communication Channel

en	Incoming communications

en	Outgoing communications

en	Failed communications

en	Average processing time of communications (s)

en	Communication Log Account Status (last 24 hours)

en	No connections found.

en	ok

en	permanent connection errors

en	intermittent connection errors

en	Config Settings

en	Could not determine value.

en	Daemon

en	Daemon is running.

en	Daemon is not running.

en	Database Records

en	Tickets

en	Ticket History Entries

en	Articles

en	Attachments (DB, Without HTML)

en	Customers With At Least One Ticket

en	Dynamic Field Values

en	Invalid Dynamic Fields

en	Invalid Dynamic Field Values

en	GenericInterface Webservices

en	Process Tickets

en	Months Between First And Last Ticket

en	Tickets Per Month (avg)

en	Open Tickets

en	Default SOAP Username And Password

en	Security risk: you use the default setting for SOAP::User and SOAP::Password. Please change it.

en	Default Admin Password

en	Security risk: the agent account root@localhost still has the default password. Please change it or invalidate the account.

en	Email Sending Queue

en	Emails queued for sending

en	FQDN (domain name)

en	Please configure your FQDN setting.

en	Domain Name

en	Your FQDN setting is invalid.

en	File System Writable

en	The file system on your OTRS partition is not writable.

en	Legacy Configuration Backups

en	No legacy configuration backup files found.

en	Legacy configuration backup files found in Kernel/Config/Backups folder, but they might still be required by some packages.

en	Legacy configuration backup files are no longer needed for the installed packages, please remove them from Kernel/Config/Backups folder.

en	Package Installation Status

en	Some packages have locally modified files.

en	Some packages are not correctly installed.

en	Package Verification Status

en	Some packages are not verified by the OTRS Group! It is recommended not to use this packages.

en	Package Framework Version Status

en	Some packages are not allowed for the current framework version.

en	Package List

en	Session Config Settings

en	Spooled Emails

en	There are emails in var/spool that OTRS could not process.

en	Your SystemID setting is invalid, it should only contain digits.

en	Default Ticket Type

en	The configured default ticket type is invalid or missing. Please change the setting Ticket::Type::Default and select a valid ticket type.

en	Ticket Index Module

en	You have more than 60,000 tickets and should use the StaticDB backend. See admin manual (Performance Tuning) for more information.

en	Invalid Users with Locked Tickets

en	There are invalid users with locked tickets.

en	You should not have more than 8,000 open tickets in your system.

en	Ticket Search Index Module

en	The indexing process forces the storage of the original article text in the article search index, without executing filters or applying stop word lists. This will increase the size of the search index and thus may slow down fulltext searches.

en	Orphaned Records In ticket_lock_index Table

en	Table ticket_lock_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Orphaned Records In ticket_index Table

en	Table ticket_index contains orphaned records. Please run bin/otrs.Console.pl "Maint::Ticket::QueueIndexCleanup" to clean the StaticDB index.

en	Time Settings

en	Server time zone

en	OTRS time zone

en	OTRS time zone is not set.

en	User default time zone

en	User default time zone is not set.

en	Calendar time zone is not set.

en	UI - Agent Skin Usage

en	UI - Agent Theme Usage

en	UI - Special Statistics

en	Agents using custom main menu ordering

en	Agents using favourites for the admin overview

en	Webserver

en	Loaded Apache Modules

en	MPM model

en	OTRS requires apache to be run with the 'prefork' MPM model.

en	CGI Accelerator Usage

en	You should use FastCGI or mod_perl to increase your performance.

en	mod_deflate Usage

en	Please install mod_deflate to improve GUI speed.

en	mod_filter Usage

en	Please install mod_filter if mod_deflate is used.

en	mod_headers Usage

en	Please install mod_headers to improve GUI speed.

en	Apache::Reload Usage

en	Apache::Reload or Apache2::Reload should be used as PerlModule and PerlInitHandler to prevent web server restarts when installing and upgrading modules.

en	Apache2::DBI Usage

en	Apache2::DBI should be used to get a better performance with pre-established database connections.

en	Environment Variables

en	Support Data Collection

en	Support data could not be collected from the web server.

en	Webserver Version

en	Could not determine webserver version.

en	Concurrent Users Details

en	Concurrent Users
pt	Utilizadores Concorrentes

en	OK

en	Problem

en	Setting %s does not exists!

en	Setting %s is not locked to this user!

en	Setting value is not valid!

en	Could not add modified setting!

en	Could not update modified setting!

en	Setting could not be unlocked!

en	Missing key %s!

en	Invalid setting: %s

en	Could not combine settings values into a perl hash.

en	Can not lock the deployment for UserID '%s'!

en	All Settings

en	Default

en	Value is not correct! Please, consider updating this field.

en	Value doesn't satisfy regex (%s).

en	Enabled

en	Disabled

en	System was not able to calculate user Date in OTRSTimeZone!

en	System was not able to calculate user DateTime in OTRSTimeZone!

en	Value is not correct! Please, consider updating this module.

en	Value is not correct! Please, consider updating this setting.

en	Reset of unlock time.

en	Chat Participant

en	Chat Message Text

en	Login failed! Your user name or password was entered incorrectly.
pt	Login falhou! Utilizador ou password errada(s).

en	Authentication succeeded, but no user data record is found in the database. Please contact the administrator.

en	Can`t remove SessionID.

en	Logout successful.
pt	Sessão terminada com sucesso

en	Feature not active!
pt	Característica não ativa!

en	Sent password reset instructions. Please check your email.
pt	Foram enviadas instruções de recuperação de password. Verifique o seu email.

en	Invalid Token!
pt	Token inválido

en	Sent new password to %s. Please check your email.
pt	Enviada nova password para %s. Verifique o seu email

en	Error: invalid session.

en	No Permission to use this frontend module!
pt	Sem permissões para utilizar este módulo!

en	Authentication succeeded, but no customer record is found in the customer backend. Please contact the administrator.
pt	Autenticação OK mas faltam os dados de utilizador. Contactar o admnistrador.

en	Reset password unsuccessful. Please contact the administrator.

en	This e-mail address already exists. Please log in or reset your password.
pt	O endereço de e-mail já existe. Por favor, entre ou altere a sua password.

en	This email address is not allowed to register. Please contact support staff.
pt	Não é permitido registar este endereço de e-mail. Por favor contacte a equipa de suporte.

en	Added via Customer Panel (%s)

en	Customer user can't be added!

en	Can't send account info!

en	New account created. Sent login information to %s. Please check your email.
pt	Nova conta criada. Informação de inicio de sesão enviada para %s. Verifique o seu email.

en	Action "%s" not found!

en	invalid-temporarily
pt	inválido-temporariamente

en	Group for default access.

en	Group of all administrators.

en	Group for statistics access.

en	new
pt	novo

en	All new state types (default: viewable).

en	open
pt	aberto

en	All open state types (default: viewable).

en	closed
pt	fechado

en	All closed state types (default: not viewable).

en	pending reminder
pt	pendente com lembrete

en	All 'pending reminder' state types (default: viewable).

en	pending auto
pt	pendente com fecho automático

en	All 'pending auto *' state types (default: viewable).

en	removed
pt	removido

en	All 'removed' state types (default: not viewable).

en	merged
pt	fundido

en	State type for merged tickets (default: not viewable).

en	New ticket created by customer.

en	closed successful
pt	fechado com sucesso

en	Ticket is closed successful.

en	closed unsuccessful
pt	fechado sem sucesso

en	Ticket is closed unsuccessful.

en	Open tickets.

en	Customer removed ticket.

en	Ticket is pending for agent reminder.

en	pending auto close+
pt	pendente com fecho automático+

en	Ticket is pending for automatic close.

en	pending auto close-
pt	pendente com fecho automático-

en	State for merged tickets.

en	system standard salutation (en)

en	Standard Salutation.

en	system standard signature (en)

en	Standard Signature.

en	Standard Address.

en	possible
pt	possível

en	Follow-ups for closed tickets are possible. Ticket will be reopened.

en	reject
pt	rejeitar

en	Follow-ups for closed tickets are not possible. No new ticket will be created.

en	new ticket

en	Follow-ups for closed tickets are not possible. A new ticket will be created.

en	Postmaster queue.

en	All default incoming tickets.

en	All junk tickets.

en	All misc tickets.

en	auto reply
pt	resposta automática

en	Automatic reply which will be sent out after a new ticket has been created.

en	auto reject
pt	rejeição automática

en	Automatic reject which will be sent out after a follow-up has been rejected (in case queue follow-up option is "reject").

en	auto follow up
pt	actualizar automaticamente

en	Automatic confirmation which is sent out after a follow-up has been received for a ticket (in case queue follow-up option is "possible").

en	auto reply/new ticket
pt	resposta automática/novo pedido

en	Automatic response which will be sent out after a follow-up has been rejected and a new ticket has been created (in case queue follow-up option is "new ticket").

en	auto remove
pt	remoção automática

en	Auto remove will be sent out after a customer removed the request.

en	default reply (after new ticket has been created)

en	default reject (after follow-up and rejected of a closed ticket)

en	default follow-up (after a ticket follow-up has been added)

en	default reject/new ticket created (after closed follow-up with new ticket creation)

en	Unclassified

en	1 very low
pt	1 muito baixa

en	2 low
pt	2 baixa

en	3 normal

en	4 high
pt	4 alta

en	5 very high
pt	5 muito alta

en	unlock
pt	desbloquear

en	lock
pt	bloquear

en	tmp_lock

en	agent
pt	agente

en	system
pt	sistema

en	customer
pt	cliente

en	Ticket create notification
pt	Criação de ticket

en	You will receive a notification each time a new ticket is created in one of your "My Queues" or "My Services".
pt	Receberá uma notificação quando for criado um ticket numa das suas "Minhas Filas" ou "Meus Serviços".

en	Ticket follow-up notification (unlocked)

en	You will receive a notification if a customer sends a follow-up to an unlocked ticket which is in your "My Queues" or "My Services".

en	Ticket follow-up notification (locked)

en	You will receive a notification if a customer sends a follow-up to a locked ticket of which you are the ticket owner or responsible.

en	Ticket lock timeout notification
pt	Notificação por expiração de tempo de bloqueio

en	You will receive a notification as soon as a ticket owned by you is automatically unlocked.

en	Ticket owner update notification
pt	Notificação de actualização de proprietário do ticket

en	Ticket responsible update notification
pt	Notificação de actualização de responsável do ticket

en	Ticket new note notification
pt	Notificação de nova nota no ticket

en	Ticket queue update notification
pt	Notificação de alteração de fila

en	You will receive a notification if a ticket is moved into one of your "My Queues".
pt	Receberá uma notificação sempre que um ticket for movido para uma das suas "Minhas Filas".

en	Ticket pending reminder notification (locked)

en	Ticket pending reminder notification (unlocked)

en	Ticket escalation notification

en	Ticket escalation warning notification

en	Ticket service update notification

en	You will receive a notification if a ticket's service is changed to one of your "My Services".

en	Appointment reminder notification

en	You will receive a notification each time a reminder time is reached for one of your appointments.

en	Ticket email delivery failure notification

en	Error during AJAX communication. Status: %s, Error: %s

en	This window must be called from compose window.

en	Add all
pt	Adicionar todos

en	An item with this name is already present.
pt	Um item com este nome já existe.

en	This item still contains sub items. Are you sure you want to remove this item including its sub items?
pt	Este item ainda contem sub items. Tem a certeza que quer remover este item incluindo os sub items?

en	More

en	Less

en	Press Ctrl+C (Cmd+C) to copy to clipboard

en	Delete this Attachment

en	Deleting attachment...

en	There was an error deleting the attachment. Please check the logs for more information.

en	Attachment was deleted successfully.

en	Do you really want to delete this dynamic field? ALL associated data will be LOST!

en	Delete field
pt	Apagar campo

en	Deleting the field and its data. This may take a while...
pt	Apagar este campo e respetiva informação. Pode demorar algum tempo ...

en	Remove this dynamic field

en	Remove selection
pt	Remover seleção

en	Do you really want to delete this generic agent job?

en	Delete this Event Trigger

en	Duplicate event.

en	This event is already attached to the job, Please use a different one.

en	An error occurred during communication.
pt	Ocorreu um erro durante a comunicação

en	Request Details
pt	Detalhes do pedido

en	Request Details for Communication ID

en	Show or hide the content.
pt	Mostrar ou ocultar o conteúdo.

en	Clear debug log
pt	Eliminar o log de debug

en	Delete error handling module

en	It is not possible to add a new event trigger because the event is not set.

en	Delete this Invoker
pt	Remover o invocador

en	Sorry, the only existing condition can't be removed.

en	Sorry, the only existing field can't be removed.

en	Delete conditions

en	Mapping for Key %s

en	Mapping for Key

en	Delete this Key Mapping

en	Delete this Operation
pt	Apagar esta operação

en	Clone web service

en	Delete operation

en	Delete invoker

en	WARNING: When you change the name of the group 'admin', before making the appropriate changes in the SysConfig, you will be locked out of the administrations panel! If this happens, please rename the group back to admin per SQL statement.
pt	AVISO: Ao mudar o nome do grupo 'admin', antes de efetuar as alterações em SysConfig, vai perder a sessão de administração! Caso aconteça , renomeie o grupo novamente para admin através de SQL.

en	Delete this Mail Account

en	Deleting the mail account and its data. This may take a while...

en	Do you really want to delete this notification language?

en	Do you really want to delete this notification?

en	Do you really want to delete this key?

en	There is a package upgrade process running, click here to see status information about the upgrade progress.

en	A package upgrade was recently finished. Click here to see the results.

en	No response from get package upgrade result.

en	Update all packages

en	Dismiss

en	Update All Packages

en	No response from package upgrade all.

en	Currently not possible

en	This is currently disabled because of an ongoing package upgrade.

en	This option is currently disabled because the OTRS Daemon is not running.

en	Are you sure you want to update all installed packages?

en	No response from get package upgrade run status.

en	Delete this PostMasterFilter

en	Deleting the postmaster filter and its data. This may take a while...

en	Remove Entity from canvas

en	No TransitionActions assigned.

en	No dialogs assigned yet. Just pick an activity dialog from the list on the left and drag it here.

en	This Activity cannot be deleted because it is the Start Activity.

en	Remove the Transition from this Process

en	As soon as you use this button or link, you will leave this screen and its current state will be saved automatically. Do you want to continue?

en	Delete Entity

en	This Activity is already used in the Process. You cannot add it twice!

en	Error during AJAX communication

en	An unconnected transition is already placed on the canvas. Please connect this transition first before placing another transition.

en	This Transition is already used for this Activity. You cannot use it twice!

en	This TransitionAction is already used in this Path. You cannot use it twice!

en	Hide EntityIDs

en	Edit Field Details

en	Customer interface does not support articles not visible for customers.

en	Sorry, the only existing parameter can't be removed.

en	Do you really want to delete this certificate?

en	Sending Update...

en	Support Data information was successfully sent.

en	Was not possible to send Support Data information.

en	Update Result
pt	Atualizar resultado

en	Generating...

en	It was not possible to generate the Support Bundle.

en	Generate Result

en	Support Bundle

en	The mail could not be sent

en	It is not possible to set this entry to invalid. All affected configuration settings have to be changed beforehand.

en	Cannot proceed

en	Update manually

en	You can either have the affected settings updated automatically to reflect the changes you just made or do it on your own by pressing 'update manually'.

en	Save and update automatically

en	Don't save, update manually

en	The item you're currently viewing is part of a not-yet-deployed configuration setting, which makes it impossible to edit it in its current state. Please wait until the setting has been deployed. If you're unsure what to do next, please contact your system administrator.

en	Loading...
pt	A carregar...

en	Search the System Configuration

en	Please enter at least one search word to find anything.

en	Unfortunately deploying is currently not possible, maybe because another agent is already deploying. Please try again later.

en	Deploy

en	The deployment is already running.

en	Deployment successful. You're being redirected...

en	There was an error. Please save all settings you are editing and check the logs for more information.

en	Reset option is required!

en	By restoring this deployment all settings will be reverted to the value they had at the time of the deployment. Do you really want to continue?

en	Keys with values can't be renamed. Please remove this key/value pair instead and re-add it afterwards.

en	Unlock setting.

en	Do you really want to delete this scheduled system maintenance?

en	Delete this Template

en	Deleting the template and its data. This may take a while...

en	Jump

en	Timeline Month

en	Timeline Week

en	Timeline Day

en	Previous
pt	Anterior

en	Resources

en	Su
pt	Dom

en	Mo
pt	Seg

en	Tu
pt	Ter

en	We
pt	Qua

en	Th
pt	Qui

en	Fr
pt	Sex

en	Sa
pt	Sáb

en	This is a repeating appointment

en	Would you like to edit just this occurrence or all occurrences?

en	All occurrences

en	Just this occurrence

en	Too many active calendars

en	Please either turn some off first or increase the limit in configuration.

en	Restore default settings

en	Are you sure you want to delete this appointment? This operation cannot be undone.

en	First select a customer user, then select a customer ID to assign to this ticket.

en	Duplicated entry

en	It is going to be deleted from the field, please try again.

en	Please enter at least one search value or * to find anything.

en	Information about the OTRS Daemon

en	Please check the fields marked as red for valid inputs.

en	month
pt	mês

en	Remove active filters for this widget.
pt	Remover filtros

en	Please wait...

en	Searching for linkable objects. This may take a while...

en	Do you really want to delete this link?

en	Are you using a browser plugin like AdBlock or AdBlockPlus? This can cause several issues and we highly recommend you to add an exception for this domain.

en	Do not show this warning again.

en	Sorry, but you can't disable all methods for notifications marked as mandatory.

en	Sorry, but you can't disable all methods for this notification.

en	Please note that at least one of the settings you have changed requires a page reload. Click here to reload the current screen.

en	An unknown error occurred. Please contact the administrator.

en	Switch to desktop mode

en	Please remove the following words from your search as they cannot be searched for:

en	Generate

en	This element has children elements and can currently not be removed.

en	Do you really want to delete this statistic?

en	Select a customer ID to assign to this ticket

en	Do you really want to continue?

en	...and %s more

en	...show less

en	Add new draft

en	Delete draft

en	There are no more drafts available.

en	It was not possible to delete this draft.

en	Article filter
pt	Filtro de artigos

en	Apply
pt	Aplicar

en	Event Type Filter

en	Slide the navigation bar

en	Please turn off Compatibility Mode in Internet Explorer!

en	Find out more

en	Switch to mobile mode

en	Error: Browser Check failed!

en	Reload page

en	Reload page (%ss)

en	Namespace %s could not be initialized, because %s could not be found.

en	An error occurred! Please check the browser error log for more details!

en	One or more errors occurred!
pt	Ocorreu um ou mais erros

en	Mail check successful.
pt	Verificação de email com sucesso

en	Error in the mail settings. Please correct and try again.
pt	Erro nas definições de email. Corrija e tente novamente

en	Open this node in a new window

en	Please add values for all keys before saving the setting.

en	The key must not be empty.

en	A key with this name ('%s') already exists.

en	Do you really want to revert this setting to its historical value?

en	Open date selection
pt	Data aberta

en	Invalid date (need a future date)!
pt	Data inválida (escolha uma data futura)!

en	Invalid date (need a past date)!
pt	Data inválida (escolha uma data passada)!

en	Not available

en	and %s more...

en	Show current selection

en	Current selection

en	Clear all

en	Filters

en	Clear search

en	If you now leave this page, all open popup windows will be closed, too!
pt	Se abandonar esta página, todas as janelas popup abertas serão fechadas

en	A popup of this screen is already open. Do you want to close it and load this one instead?
pt	Já existe uma janela popup aberta. Deseja fecha-la e abrir uma nova ?

en	Could not open popup window. Please disable any popup blockers for this application.
pt	Não foi possível abrir uma nova janela. Desabilite programas que bloqueiam popups para esta aplicação

en	Ascending sort applied,

en	Descending sort applied,

en	No sort applied,

en	sorting is disabled

en	activate to apply an ascending sort

en	activate to apply a descending sort

en	activate to remove the sort

en	Remove the filter

en	There are currently no elements available to select from.

en	Please only select one file for upload.

en	Sorry, you can only upload one file here.

en	Sorry, you can only upload %s files.

en	Please only select at most %s files for upload.

en	The following files are not allowed to be uploaded: %s

en	The following files exceed the maximum allowed size per file of %s and were not uploaded: %s

en	The following files were already uploaded and have not been uploaded again: %s

en	No space left for the following files: %s

en	Available space %s of %s.

en	Upload information

en	An unknown error occurred when deleting the attachment. Please try again. If the error persists, please contact your system administrator.

en	yes
pt	sim

en	no
pt	não

en	This is %s

en	Complex %s with %s arguments

en	No Data Available.

en	Grouped
pt	Agrupado

en	Stacked
pt	Empilhado

en	Stream

en	Expanded
pt	Expandido

en	Dear Customer, Unfortunately we could not detect a valid ticket number in your subject, so this email can't be processed. Please create a new ticket via the customer panel. Thanks for your help! Your Helpdesk Team

en	(work units)
pt	(unidades de trabalho)

en	2 minutes
pt	2 minutos

en	5 minutes
pt	5 minutos

en	7 minutes
pt	7 minutos

en	"Slim" skin which tries to save screen space for power users.

en	%s

en	(UserLogin) Firstname Lastname

en	(UserLogin) Lastname Firstname

en	(UserLogin) Lastname, Firstname

en	*** out of office until %s (%s d left) ***

en	0 - Disabled

en	1 - Available

en	1 - Enabled

en	10 Minutes

en	100 (Expert)

en	15 Minutes

en	2 - Enabled and required

en	2 - Enabled and shown by default

en	2 - Enabled by default

en	2 Minutes

en	200 (Advanced)

en	30 Minutes

en	300 (Beginner)

en	5 Minutes

en	A TicketWatcher Module.

en	A Website

en	A list of dynamic fields that are merged into the main ticket during a merge operation. Only dynamic fields that are empty in the main ticket will be set.

en	A picture

en	ACL module that allows closing parent tickets only if all its children are already closed ("State" shows which states are not available for the parent ticket until all child tickets are closed).
pt	Módulo ACL que permite o fecho de tickets apenas se todos os tickets filhos estiverem fechados("Estado" mostra os estados não disponíveis ao pai até que todos os filhos estejam fechados).

en	Access Control Lists (ACL)

en	AccountedTime

en	Activates a blinking mechanism of the queue that contains the oldest ticket.

en	Activates lost password feature for agents, in the agent interface.

en	Activates lost password feature for customers.

en	Activates support for customer and customer user groups.

en	Activates the article filter in the zoom view to specify which articles should be shown.

en	Activates the available themes on the system. Value 1 means active, 0 means inactive.

en	Activates the ticket archive system search in the customer interface.

en	Activates the ticket archive system to have a faster system by moving some tickets out of the daily scope. To search for these tickets, the archive flag has to be enabled in the ticket search.

en	Activates time accounting.

en	ActivityID

en	Add a note to this ticket
pt	Adiciona uma nota a este pedido

en	Add an inbound phone call to this ticket

en	Add an outbound phone call to this ticket

en	Added %s time unit(s), for a total of %s time unit(s).

en	Added email. %s
pt	Adicionado Email. %s

en	Added follow-up to ticket [%s]. %s

en	Added link to ticket "%s".
pt	Adicionado novo link ao ticket "%s".

en	Added note (%s).

en	Added phone call from customer.

en	Added phone call to customer.

en	Added subscription for user "%s".
pt	Adicionada subscrição para o utilizador "%s".

en	Added system request (%s).

en	Added web request from customer.

en	Adds a suffix with the actual year and month to the OTRS log file. A logfile for every month will be created.
pt	Adiciona um sufixo com o ano e mês atual ao ficheiro de log do OTRS. Vai ser criado um ficheiro mensal.

en	Adds customers email addresses to recipients in the ticket compose screen of the agent interface. The customers email address won't be added if the article type is email-internal.

en	Adds the one time vacation days for the indicated calendar.

en	Adds the one time vacation days.

en	Adds the permanent vacation days for the indicated calendar.

en	Adds the permanent vacation days.

en	Admin
pt	Administração

en	Admin Area.

en	Admin Notification
pt	Notificações de administração

en	Admin area navigation for the agent interface.

en	Admin modules overview.

en	Admin.
pt	Administração.

en	Administration
pt	Administração

en	Agent Customer Search

en	Agent Customer Search.

en	Agent Name
pt	Nome do agente

en	Agent Name + FromSeparator + System Address Display Name

en	Agent Preferences.
pt	Preferências

en	Agent Statistics.

en	Agent User Search

en	Agent User Search.

en	Agent interface article notification module to check PGP.
pt	Módulo de notificações no interface de agente para verificar PGP

en	Agent interface article notification module to check S/MIME.
pt	Módulo de notificações no interface de agente para verificar S/MIME

en	Agent interface module to access CIC search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access fulltext search via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to access search profiles via nav bar. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface module to check incoming emails in the Ticket-Zoom-View if the S/MIME-key is available and true.
pt	Módulo de notificações no interface de agente para verificar a recepção de emails na vista de detalhe se a chave S/MIME estiver ativa.

en	Agent interface notification module to see the number of locked tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets an agent is responsible for. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of tickets in My Services. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	Agent interface notification module to see the number of watched tickets. Additional access control to show or not show this link can be done by using Key "Group" and Content like "rw:group1;move_into:group2".

en	AgentTicketZoom widget that displays a table of objects linked to the ticket.

en	AgentTicketZoom widget that displays customer information for the ticket in the side bar.

en	AgentTicketZoom widget that displays ticket data in the side bar.

en	Agents ↔ Groups

en	Agents ↔ Roles
pt	Agentes<->Papéis

en	All CustomerIDs of a customer user.

en	All attachments (OTRS Business Solution™)

en	All customer users of a CustomerID

en	All escalated tickets
pt	Todos os tickets eecalados

en	All new tickets, these tickets have not been worked on yet
pt	Todos os tickets, ainda sem qualquer tratamento

en	All open tickets, these tickets have already been worked on.

en	All tickets with a reminder set where the reminder date has been reached
pt	Todos os tickets com lembrete ativo e que atigiram o tempo

en	Allows adding notes in the close ticket screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket free text screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket note screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket owner screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket pending screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket priority screen of a zoomed ticket in the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows adding notes in the ticket responsible screen of the agent interface. Can be overwritten by Ticket::Frontend::NeedAccountedTime.

en	Allows agents to exchange the axis of a stat if they generate one.
pt	Permite aos agentes trocar os eixos da estatística na geração

en	Allows agents to generate individual-related stats.
pt	Permite aos agentes a geração de estatísticas individuais

en	Allows choosing between showing the attachments of a ticket in the browser (inline) or just make them downloadable (attachment).
pt	Permite escolher entre mostrar o conteúdo dos anexos ou apenas descarregar

en	Allows choosing the next compose state for customer tickets in the customer interface.
pt	Permite escolher o próximo estado de criação de tickets no interface de cliente

en	Allows customers to change the ticket priority in the customer interface.
pt	Permite aos clientes alterar a Prioridade do ticket no interface web

en	Allows customers to set the ticket SLA in the customer interface.
pt	Permite aos clientes definir o SLA do ticket no interface web

en	Allows customers to set the ticket priority in the customer interface.
pt	Permite aos clientes definir a Prioridade do ticket no interface web

en	Allows customers to set the ticket queue in the customer interface. If this is not enabled, QueueDefault should be configured.

en	Allows customers to set the ticket service in the customer interface.
pt	Permite aos clientes definir o serviço do ticket no interface web

en	Allows customers to set the ticket type in the customer interface. If this is not enabled, TicketTypeDefault should be configured.

en	Allows default services to be selected also for non existing customers.

en	Allows defining services and SLAs for tickets (e. g. email, desktop, network, ...), and escalation attributes for SLAs (if ticket service/SLA feature is enabled).
pt	Permite definir serviços e SLAs para os tickets(ex. email, desktop, network, ...), e atributos de escalagem para os SLAs(caso a funcionalidade service/SLA esteja ativa).

en	Allows extended search conditions in ticket search of the agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the customer interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows extended search conditions in ticket search of the generic agent interface. With this feature you can search e. g. ticket title with this kind of conditions like "(*key1*&&*key2*)" or "(*key1*||*key2*)".

en	Allows generic agent to execute custom command line scripts.

en	Allows generic agent to execute custom modules.

en	Allows having a medium format ticket overview (CustomerInfo => 1 - shows also the customer information).
pt	Permite ter vista em formato médio do ticket (CustomerInfo=>1 - mostra informação de cliente).

en	Allows having a small format ticket overview (CustomerInfo => 1 - shows also the customer information).
pt	Permite utilizar o formato de vista geral (CustomerInfo => 1 - mostra também a informação de cliente).

en	Allows invalid agents to generate individual-related stats.

en	Allows the administrators to login as other customers, via the customer user administration panel.

en	Allows the administrators to login as other users, via the users administration panel.

en	Allows to save current work as draft in the close ticket screen of the agent interface.

en	Allows to save current work as draft in the email outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket compose screen of the agent interface.

en	Allows to save current work as draft in the ticket forward screen of the agent interface.

en	Allows to save current work as draft in the ticket free text screen of the agent interface.

en	Allows to save current work as draft in the ticket move screen of the agent interface.

en	Allows to save current work as draft in the ticket note screen of the agent interface.

en	Allows to save current work as draft in the ticket owner screen of the agent interface.

en	Allows to save current work as draft in the ticket pending screen of the agent interface.

en	Allows to save current work as draft in the ticket phone inbound screen of the agent interface.

en	Allows to save current work as draft in the ticket phone outbound screen of the agent interface.

en	Allows to save current work as draft in the ticket priority screen of the agent interface.

en	Allows to save current work as draft in the ticket responsible screen of the agent interface.

en	Allows to set a new ticket state in the move ticket screen of the agent interface.

en	Always show RichText if available

en	Answer
pt	Resposta

en	Appointment Calendar overview page.

en	Appointment Notifications

en	Appointment calendar event module that prepares notification entries for appointments.

en	Appointment calendar event module that updates the ticket with data from ticket appointment.

en	Appointment edit screen.

en	Appointment list

en	Appointment list.

en	Appointment notifications

en	Appointments

en	Arabic (Saudi Arabia)

en	ArticleTree
pt	ArvoreDeArtigos

en	Attachment Name
pt	Nome do anexo

en	Automated line break in text messages after x number of chars.

en	Automatically change the state of a ticket with an invalid owner once it is unlocked. Maps from a state type to a new ticket state.

en	Automatically lock and set owner to current Agent after opening the move ticket screen of the agent interface.

en	Automatically lock and set owner to current Agent after selecting for an Bulk Action.

en	Automatically sets the owner of a ticket as the responsible for it (if ticket responsible feature is enabled). This will only work by manually actions of the logged in user. It does not work for automated actions e.g. GenericAgent, Postmaster and GenericInterface.

en	Automatically sets the responsible of a ticket (if it is not set yet) after the first owner update.

en	Avatar

en	Balanced white skin by Felix Niklas (slim version).

en	Balanced white skin by Felix Niklas.

en	Based on global RichText setting

en	Basic fulltext index settings. Execute "bin/otrs.Console.pl Maint::Ticket::FulltextIndex --rebuild" in order to generate a new index.

en	Blocks all the incoming emails that do not have a valid ticket number in subject with From: @example.com address.

en	Bounced to "%s".
pt	Devolvido para "%s".

en	Bulgarian

en	Bulk Action
pt	Em bloco

en	CMD example setup. Ignores emails where external CMD returns some output on STDOUT (email will be piped into STDIN of some.bin).

en	CSV Separator
pt	Separador CSV

en	Cache time in seconds for agent authentication in the GenericInterface.

en	Cache time in seconds for customer authentication in the GenericInterface.

en	Cache time in seconds for the DB ACL backend.

en	Cache time in seconds for the DB process backend.

en	Cache time in seconds for the SSL certificate attributes.

en	Cache time in seconds for the ticket process navigation bar output module.

en	Cache time in seconds for the web service config backend.

en	Calendar manage screen.

en	Catalan

en	Change password

en	Change queue!

en	Change the customer for this ticket

en	Change the free fields for this ticket

en	Change the owner for this ticket
pt	Altera o proprietário deste pedido

en	Change the priority for this ticket

en	Change the responsible for this ticket

en	Change your avatar image.

en	Change your password and more.

en	Changed SLA to "%s" (%s).

en	Changed archive state to "%s".

en	Changed customer to "%s".

en	Changed dynamic field %s from "%s" to "%s".

en	Changed owner to "%s" (%s).

en	Changed pending time to "%s".

en	Changed priority from "%s" (%s) to "%s" (%s).
pt	Alterada Prioridade de "%s" (%s) para "%s" (%s).

en	Changed queue to "%s" (%s) from "%s" (%s).

en	Changed responsible to "%s" (%s).

en	Changed service to "%s" (%s).

en	Changed state from "%s" to "%s".

en	Changed title from "%s" to "%s".

en	Changed type from "%s" (%s) to "%s" (%s).

en	Changes the owner of tickets to everyone (useful for ASP). Normally only agent with rw permissions in the queue of the ticket will be shown.

en	Chat communication channel.

en	Checkbox

en	Checks for articles that needs to be updated in the article search index.

en	Checks for communication log entries to be deleted.

en	Checks for queued outgoing emails to be sent.

en	Checks if an E-Mail is a followup to an existing ticket by searching the subject for a valid ticket number.

en	Checks if an email is a follow-up to an existing ticket with external ticket number which can be found by ExternalTicketNumberRecognition filter module.

en	Checks the SystemID in ticket number detection for follow-ups. If not enabled, SystemID will be changed after using the system.

en	Checks the availability of OTRS Business Solution™ for this system.

en	Checks the entitlement status of OTRS Business Solution™.

en	Child
pt	Descendente

en	Chinese (Simplified)

en	Chinese (Traditional)

en	Choose for which kind of appointment changes you want to receive notifications.

en	Choose for which kind of ticket changes you want to receive notifications. Please note that you can't completely disable notifications marked as mandatory.

en	Choose which notifications you'd like to receive.

en	Christmas Eve
pt	Vespera de Natal

en	Close
pt	Fechar

en	Close this ticket
pt	Fechar este ticket

en	Closed tickets (customer user)
pt	Tickets fechados (utilizador do cliente)

en	Closed tickets (customer)
pt	Tickets fechados (cliente)

en	Cloud Services
pt	Serviços cloud

en	Cloud service admin module registration for the transport layer.

en	Collect support data for asynchronous plug-in modules.

en	Column ticket filters for Ticket Overviews type "Small".

en	Columns that can be filtered in the escalation view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the locked view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the queue view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the responsible view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the service view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the status view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the ticket search result view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Columns that can be filtered in the watch view of the agent interface. Note: Only Ticket attributes, Dynamic Fields (DynamicField_NameX) and Customer attributes (e.g. CustomerUserPhone, CustomerCompanyName, ...) are allowed.

en	Comment for new history entries in the customer interface.

en	Comment2

en	Communication

en	Communication & Notifications

en	Communication Log GUI

en	Communication log limit per page for Communication Log Overview.

en	CommunicationLog Overview Limit

en	Company Status

en	Company Tickets.
pt	Tickets da Organização

en	Company name which will be included in outgoing emails as an X-Header.

en	Compat module for AgentZoom to AgentTicketZoom.

en	Complex

en	Compose
pt	Compôr

en	Configure Processes.

en	Configure and manage ACLs.

en	Configure any additional readonly mirror databases that you want to use.

en	Configure sending of support data to OTRS Group for improved support.

en	Configure which screen should be shown after a new ticket has been created.
pt	Qual o ecran que deve ser mostrado após a criação de um ticket.

en	Configure your own log text for PGP.

en	Configures a default TicketDynamicField setting. "Name" defines the dynamic field which should be used, "Value" is the data that will be set, and "Event" defines the trigger event. Please check the developer manual (https://doc.otrs.com/doc/), chapter "Ticket Event Module".

en	Controls how to display the ticket history entries as readable values.

en	Controls if CustomerID is automatically copied from the sender address for unknown customers.

en	Controls if CustomerID is read-only in the agent interface.

en	Controls if customers have the ability to sort their tickets.

en	Controls if more than one from entry can be set in the new phone ticket in the agent interface.

en	Controls if the admin is allowed to import a saved system configuration in SysConfig.

en	Controls if the admin is allowed to make changes to the database via AdminSelectBox.

en	Controls if the autocomplete field will be used for the customer ID selection in the AdminCustomerUser interface.

en	Controls if the ticket and article seen flags are removed when a ticket is archived.

en	Converts HTML mails into text messages.

en	Create New process ticket.
pt	Criar novo ticket de processo.

en	Create Ticket

en	Create a new calendar appointment linked to this ticket

en	Create and manage Service Level Agreements (SLAs).
pt	Gerir Níveis de Serviço (SLA)

en	Create and manage agents.
pt	Gerir agentes.

en	Create and manage appointment notifications.

en	Create and manage attachments.
pt	Gerir anexos.

en	Create and manage calendars.

en	Create and manage customer users.
pt	Gerir utilizadores de cliente.

en	Create and manage customers.
pt	Gerir clientes.

en	Create and manage dynamic fields.
pt	Gerir campos dinâmicos.

en	Create and manage groups.
pt	Gerir grupos.

en	Create and manage queues.
pt	Gerir filas.

en	Create and manage responses that are automatically sent.
pt	Gerir respostas automáticas

en	Create and manage roles.
pt	Gerir papeis.

en	Create and manage salutations.
pt	Gerir saudações

en	Create and manage services.
pt	Gerir serviços.

en	Create and manage signatures.
pt	Gerir assinaturas.

en	Create and manage templates.
pt	Gerir modelos.

en	Create and manage ticket notifications.
pt	Criar e gerir notificações

en	Create and manage ticket priorities.
pt	Gerir prioridades de ticket

en	Create and manage ticket states.
pt	Gerir estados de ticket

en	Create and manage ticket types.
pt	Gerir tipos de ticket

en	Create and manage web services.

en	Create new Ticket.
pt	Criar ticket.

en	Create new appointment.

en	Create new email ticket and send this out (outbound).

en	Create new email ticket.
pt	Criar ticket por email.

en	Create new phone ticket (inbound).
pt	Criar novo ticket de chamada recebida.

en	Create new phone ticket.
pt	Criar ticket de telefone.

en	Create new process ticket.
pt	Criar novo ticket de processo.

en	Create tickets.
pt	Criar tickets.

en	Created ticket [%s] in "%s" with priority "%s" and state "%s".

en	Croatian

en	Custom RSS Feed

en	Custom RSS feed.

en	Custom text for the page shown to customers that have no tickets yet (if you need those text translated add them to a custom translation module).

en	Customer Administration
pt	Gestão de clientes

en	Customer Companies
pt	Empresas de clientes

en	Customer IDs

en	Customer Information Center Search.

en	Customer Information Center search.

en	Customer Information Center.
pt	Centro de Informação de Cliente.

en	Customer Ticket Print Module.

en	Customer User Administration
pt	Gestão de utilizadores de cliente

en	Customer User Information

en	Customer User Information Center Search.

en	Customer User Information Center search.

en	Customer User Information Center.

en	Customer Users ↔ Customers

en	Customer Users ↔ Groups

en	Customer Users ↔ Services

en	Customer item (icon) which shows the closed tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer item (icon) which shows the open tickets of this customer as info block. Setting CustomerUserLogin to 1 searches for tickets based on login name rather than CustomerID.

en	Customer preferences.
pt	Preferências de cliente.

en	Customer ticket overview
pt	Lista de tickets do cliente

en	Customer ticket search.
pt	Pesquisa de tickets de cliente.

en	Customer ticket zoom

en	Customer user search

en	CustomerID search

en	CustomerName

en	CustomerUser

en	Customers ↔ Groups

en	Customizable stop words for fulltext index. These words will be removed from the search index.

en	Czech

en	Danish

en	Dashboard overview.

en	Data used to export the search result in CSV format.

en	Date / Time
pt	Data / Hora

en	Default (Slim)

en	Default ACL values for ticket actions.

en	Default ProcessManagement entity prefixes for entity IDs that are automatically generated.

en	Default agent name

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimePointFormat=year;TicketCreateTimePointStart=Last;TicketCreateTimePoint=2;".

en	Default data to use on attribute for ticket search screen. Example: "TicketCreateTimeStartYear=2010;TicketCreateTimeStartMonth=10;TicketCreateTimeStartDay=4;TicketCreateTimeStopYear=2010;TicketCreateTimeStopMonth=11;TicketCreateTimeStopDay=3;".

en	Default display type for recipient (To,Cc) names in AgentTicketZoom and CustomerTicketZoom.

en	Default display type for sender (From) names in AgentTicketZoom and CustomerTicketZoom.

en	Default loop protection module.

en	Default queue ID used by the system in the agent interface.

en	Default skin for the agent interface (slim version).

en	Default skin for the agent interface.

en	Default skin for the customer interface.

en	Default ticket ID used by the system in the agent interface.

en	Default ticket ID used by the system in the customer interface.

en	Default value for NameX

en	Define Actions where a settings button is available in the linked objects widget (LinkObject::ViewMode = "complex"). Please note that these Actions must have registered the following JS and CSS files: Core.AllocationList.css, Core.UI.AllocationList.js, Core.UI.Table.Sort.js, Core.Agent.TableFilters.js.

en	Define a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Define a mapping between variables of the customer user data (keys) and dynamic fields of a ticket (values). The purpose is to store customer user data in ticket dynamic fields. The dynamic fields must be present in the system and should be enabled for AgentTicketFreeText, so that they can be set/updated manually by the agent. They mustn't be enabled for AgentTicketPhone, AgentTicketEmail and AgentTicketCustomer. If they were, they would have precedence over the automatically set values. To use this mapping, you have to also activate the Ticket::EventModulePost###4100-DynamicFieldFromCustomerUser setting.

en	Define dynamic field name for end time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define dynamic field name for start time. This field has to be manually added to the system as Ticket: "Date / Time" and must be activated in ticket creation screens and/or in any other ticket action screens.

en	Define the max depth of queues.

en	Define the queue comment 2.

en	Define the service comment 2.

en	Define the sla comment 2.

en	Define the start day of the week for the date picker for the indicated calendar.

en	Define the start day of the week for the date picker.

en	Define which avatar default image should be used for the article view if no gravatar is assigned to the mail address. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar default image should be used for the current agent if no gravatar is assigned to the mail address of the agent. Check https://gravatar.com/site/implement/images/ for further information.

en	Define which avatar engine should be used for the agent avatar on the header and the sender images in AgentTicketZoom. If 'None' is selected, initials will be displayed instead. Please note that selecting anything other than 'None' will transfer the encrypted email address of the particular user to an external service.

en	Define which columns are shown in the linked appointment widget (LinkObject::ViewMode = "complex"). Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.

en	Define which columns are shown in the linked tickets widget (LinkObject::ViewMode = "complex"). Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns.

en	Defines a customer item, which generates a LinkedIn icon at the end of a customer info block.

en	Defines a customer item, which generates a XING icon at the end of a customer info block.

en	Defines a customer item, which generates a google icon at the end of a customer info block.

en	Defines a customer item, which generates a google maps icon at the end of a customer info block.

en	Defines a filter for html output to add links behind CVE numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind MSBulletin numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind a defined string. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter for html output to add links behind bugtraq numbers. The element Image allows two input kinds. At once the name of an image (e.g. faq.png). In this case the OTRS image path will be used. The second possiblity is to insert the link to the image.

en	Defines a filter to collect CVE numbers from article texts in AgentTicketZoom. The results will be displayed in a meta box next to the article. Fill in URLPreview if you would like to see a preview when moving your mouse cursor above the link element. This could be the same URL as in URL, but also an alternate one. Please note that some websites deny being displayed within an iframe (e.g. Google) and thus won't work with the preview mode.

en	Defines a filter to process the text in the articles, in order to highlight predefined keywords.

en	Defines a permission context for customer to group assignment.

en	Defines a regular expression that excludes some addresses from the syntax check (if "CheckEmailAddresses" is set to "Yes"). Please enter a regex in this field for email addresses, that aren't syntactically valid, but are necessary for the system (i.e. "root@localhost").

en	Defines a regular expression that filters all email addresses that should not be used in the application.

en	Defines a sleep time in microseconds between tickets while they are been processed by a job.

en	Defines a useful module to load specific user options or to display news.

en	Defines all the X-headers that should be scanned.

en	Defines all the languages that are available to the application. Specify only English names of languages here.

en	Defines all the languages that are available to the application. Specify only native names of languages here.

en	Defines all the parameters for the RefreshTime object in the customer preferences of the customer interface.

en	Defines all the parameters for the ShownTickets object in the customer preferences of the customer interface.

en	Defines all the parameters for this item in the customer preferences.

en	Defines all the parameters for this item in the customer preferences. 'PasswordRegExp' allows to match passwords against a regular expression. Define the minimum number of characters using 'PasswordMinSize'. Define if at least 2 lowercase and 2 uppercase letter characters are needed by setting the appropriate option to '1'. 'PasswordMin2Characters' defines if the password needs to contain at least 2 letter characters (set to 0 or 1). 'PasswordNeedDigit' controls the need of at least 1 digit (set to 0 or 1 to control).

en	Defines all the parameters for this notification transport.

en	Defines all the possible stats output formats.

en	Defines an alternate URL, where the login link refers to.

en	Defines an alternate URL, where the logout link refers to.

en	Defines an alternate login URL for the customer panel..

en	Defines an alternate logout URL for the customer panel.

en	Defines an external link to the database of the customer (e.g. 'http://yourhost/customer.php?CID=[% Data.CustomerID %]' or '').

en	Defines an icon with link to the google map page of the current location in appointment edit screen.

en	Defines an overview module to show the address book view of a customer user list.

en	Defines available article actions for Chat articles.

en	Defines available article actions for Email articles.

en	Defines available article actions for Internal articles.

en	Defines available article actions for Phone articles.

en	Defines available article actions for invalid articles.

en	Defines available groups for the admin overview screen.

en	Defines chat communication channel.

en	Defines default headers for outgoing emails.

en	Defines email communication channel.

en	Defines from which ticket attributes the agent can select the result order.

en	Defines groups for preferences items.

en	Defines how many deployments the system should keep.

en	Defines how the From field from the emails (sent from answers and email tickets) should look like.

en	Defines if a pre-sorting by priority should be done in the queue view.

en	Defines if a pre-sorting by priority should be done in the service view.

en	Defines if a ticket lock is required in the close ticket screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the email resend screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket bounce screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket compose screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket forward screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket free text screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket merge screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket note screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket owner screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket pending screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone inbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket phone outbound screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket priority screen of a zoomed ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required in the ticket responsible screen of the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if a ticket lock is required to change the customer of a ticket in the agent interface (if the ticket isn't locked yet, the ticket gets locked and the current agent will be set automatically as its owner).

en	Defines if agents should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if customers should be allowed to login if they have no shared secret stored in their preferences and therefore are not using two-factor authentication.

en	Defines if the communication between this system and OTRS Group servers that provide cloud services is possible. If set to 'Disable cloud services', some functionality will be lost such as system registration, support data sending, upgrading to and use of OTRS Business Solution™, OTRS Verify™, OTRS News and product News dashboard widgets, among others.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.) in customer interface.

en	Defines if the enhanced mode should be used (enables use of table, replace, subscript, superscript, paste from word, etc.).

en	Defines if the first article should be displayed as expanded, that is visible for the related customer. If nothing defined, latest article will be expanded.

en	Defines if the message in the email outbound screen of the agent interface is visible for the customer by default.

en	Defines if the message in the email resend screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket compose screen of the agent interface is visible for the customer by default.

en	Defines if the message in the ticket forward screen of the agent interface is visible for the customer by default.

en	Defines if the note in the close ticket screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket bulk screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket free text screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket note screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket owner screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket pending screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket priority screen of the agent interface is visible for the customer by default.

en	Defines if the note in the ticket responsible screen of the agent interface is visible for the customer by default.

en	Defines if the previously valid token should be accepted for authentication. This is slightly less secure but gives users 30 seconds more time to enter their one-time password.

en	Defines if the values for filters should be retrieved from all available tickets. If enabled, only values which are actually used in any ticket will be available for filtering. Please note: The list of customers will always be retrieved like this.

en	Defines if time accounting is mandatory in the agent interface. If enabled, a note must be entered for all ticket actions (no matter if the note itself is configured as active or is originally mandatory for the individual ticket action screen).

en	Defines if time accounting must be set to all tickets in bulk action.

en	Defines internal communication channel.

en	Defines out of office message template. Two string parameters (%s) available: end date and number of days left.

en	Defines phone communication channel.

en	Defines queues that's tickets are used for displaying as calendar events.

en	Defines the HTTP hostname for the support data collection with the public module 'PublicSupportDataCollector' (e.g. used from the OTRS Daemon).